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Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz | Page 9

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
287 Reviews
4.8

287 Reviews

Write a Review

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

287 Reviews of Shawn Ortiz

July 09, 2023

Dealership Rating
Employee Rating

I spoke with Shaun from finance to buyout my leased 2020 MKZ. I would have loved to lease a new 2023 MKZ, unfortunately, there is no such car available. I am surprised Lincoln is no longer manufacturing th More

by victoria.falcone.ny
Recommend Dealer
Yes
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Jul 11, 2023

Dana Ford Lincoln responded

Thank you for your review! We appreciate your feedback and will definitely pass it along to Shawn and our team. We understand your adoration for the Lincoln MKZ and hope they consider producing more of these in the future. We look forward to assisting you again. Take care! - Dana Ford

Jul 11, 2023

victoria.falcone.ny responded

I hope this request for producing the MKZ goes to the source and is seriously considered. So many owners of this vehicle feel the same and some are switching to other companies such as Lexus and Cadillac, since they seem to be supplying the demand for these types of cars.

July 08, 2023

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Employee Rating

Steve represented FORD in a professional manor. I will definitely buY another vehicle from DANA. More

by Albert10304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Steve Riccardone, Rafael Torres

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Jul 10, 2023

Dana Ford Lincoln responded

Thank you, Albert! We're glad you had a great visit with Steve and enjoyed your purchase at Dana Ford! We look forward to working with you again!

July 07, 2023

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Employee Rating

She did everything possible to get us a car. She was a pleasure to work with and took care of our needs. She has an awesome personality More

by nphomessi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo

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Jul 07, 2023

Dana Ford Lincoln responded

Thank you for the great review! We're glad to hear that our team member went above and beyond to assist you in finding a car. We appreciate your kind words and hope you enjoy your new ride!

June 30, 2023

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Employee Rating

It’s a little discombobulated one person says one thing the other says another, it’s a little frustrating More

by mcrawford15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 03, 2023

Dana Ford Lincoln responded

Thank you for sharing your feedback with us. We appreciate you bringing this to our attention and regret any frustration caused. If there's anything we can assist you with, please don't hesitate to reach out. Have a great day! - Dana Ford

June 23, 2023

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Employee Rating

Zach was very knowledgeable and kind. There was no pressure from anyone including Shawn in finance. Good clean selection of vehicles. More

by emasker
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Zach Balint

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Jun 26, 2023

Dana Ford Lincoln responded

We're so glad to hear that you had a positive experience working with our team at Dana Ford! Thank you for the great review and for choosing us to help you find your new vehicle!

June 22, 2023

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Employee Rating

The sale was very nice and not pushy The best car buying experience I ever had on Staten Island More

by t_accardi@yahoo.com
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Zach Balint

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Jun 23, 2023

Dana Ford Lincoln responded

We're so honored to have provided you with the best car-buying experience in Staten Island! We hope you're enjoying your new vehicle and look forward to seeing you again! Thank you! - Dana Ford

June 11, 2023

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Employee Rating

They are the best dealer I’ve ever seen and bought a car from and they are very reliable and respectful More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Frank Sinatra, Hazem Radwan, Collin Romer , Steve Riccardone

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Jun 13, 2023

Dana Ford Lincoln responded

We're so happy to hear that you had a great experience working with us here at Dana Ford! Thank you for choosing our dealership and trusting us with your car purchase. We pride ourselves on providing reliable and respectful service to all of our customers. Safe travels in your new vehicle!

June 07, 2023

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They are amazing, they understood exactly what i needed and what i could afford.i More

by mikeficco93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen, Nicholas Squeo

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Jun 08, 2023

Dana Ford Lincoln responded

We're so glad we could help you get into something that fits your needs and budget! Thank you for visiting Dana Ford!

June 02, 2023

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Employee Rating

It was a great experience buying my new Ford F-150. Everyone was very helpful and knowledgeable. More

by JENNIFERTERZIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone

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Jun 06, 2023

Dana Ford Lincoln responded

Jennifer, We're so happy you found an awesome new Ford F-150 and enjoyed the buying process! We hope you're making the most of your rugged new ride and look forward to seeing you again! Thank you! - Dana Ford

May 28, 2023

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Employee Rating

Everyone is always so good when I come in. Always welcoming from the moment I arrive, while I'm waiting until I leave. More

by zmateo5509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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May 31, 2023

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're grateful for your continued support and look forward to serving you again next time. Take care!

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