Shawn Risner | Page 10

We had a great experience at Roush Honda We recently bought our second Honda CR-V (to replace our thirteen year old model), but this is the first one from Roush Honda. We primarily worked wi We recently bought our second Honda CR-V (to replace our thirteen year old model), but this is the first one from Roush Honda. We primarily worked with Shawn Risner but also a bit with Sam Nhem and Mike Dunlap. Shawn was very helpful and patient with two septuagenarians unfamiliar with much of the new technology and driver-assists, carefully going over how each of the systems works in our new car. Everyone we interacted with at Roush was most pleasant and helpful. Delivery was right on time and the car was in perfect condition. And, as much activity as we observed in the showroom, it is obvious that Roush does a lot of business. We know where we will buy our next Honda! More

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I just bought my very first new car and my first Honda Saturday October 26th. Shawn was very patient when I asked about several different cars and prices. I test drove a couple before choosing the CRV ex. Saturday October 26th. Shawn was very patient when I asked about several different cars and prices. I test drove a couple before choosing the CRV ex. He was very knowledgeable and let me take my time. Tim was also very informative about the financing and all the different warranties. It was a great experience. More

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Dealership That Cares About Customers I have purchased / leased eight (8) vehicles from Roush Honda. My recent experience was wonderful. The manager and staff genuinely cared about what I have purchased / leased eight (8) vehicles from Roush Honda. My recent experience was wonderful. The manager and staff genuinely cared about what I wanted (and needed), and they worked tirelessly to ensure that I was completely satisfied with the transaction. I recommend this dealership to anyone who wants to be treated as a human being, not just another number on a "cars sold" whiteboard. More

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FANTASTIC SHAWN RISER PICKED US UP AT OUR HOME IN WESTLAKE,106MILES EACH WAY, GOT US OUT WITH GREAT SERVICE AND PRICE AS PROMISED JIM VINE SHAWN RISER PICKED US UP AT OUR HOME IN WESTLAKE,106MILES EACH WAY, GOT US OUT WITH GREAT SERVICE AND PRICE AS PROMISED JIM VINE More

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My First Leasing Experience Prior to leaving on vacation, I stopped in Roush Honda to simply see the Honda Fit. I was so lucky, as the salesperson I first met was Shawn RIsner. Prior to leaving on vacation, I stopped in Roush Honda to simply see the Honda Fit. I was so lucky, as the salesperson I first met was Shawn RIsner. I was so impressed with Shawn, his friendly, low keyed approach and his smiling, cheerful personality that as soon as I returned I went back to Roush AND to Shawn. Would not work with anyone’s else! What a good choice on my part, this experience was all I could have hoped for. I was unclear about buying vs leasing and he carefully and in a unbiased manner carefully explained both to me. In the end I leased my new beauty, the sweet little FIT. And Shawn spent a long time showing me all the great features on this car. I could not be happier with my car, or my salesperson (and new friend)! PS. My friend who accompanied me was so impressed that three days later she leased her new Honda, from Shawn, of course! More

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Best sales experience in 50 years I went with a friend who was going to buy a Honda Fit. We met with Shawn Risner, he was a joy to deal with. Shawn worked with her budget, was extrem I went with a friend who was going to buy a Honda Fit. We met with Shawn Risner, he was a joy to deal with. Shawn worked with her budget, was extremely helpful, funny and charming. My friend got exactly what she wanted, and he was so thorough in explaining all the nuances of the car. On the way out I saw a HRV I LOVED. Three days later I returned to Roush, and specifically to Shawn. Bought my HRV, and Shawn, again, was amazing. This is the best car buying experience I have had in literally 50 years. Recommend Roush and Shawn 100 % More

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Fantastic Experience Our experience at Roush was fantastic! After doing some research prior, we went in with two cars in mind that we wanted to look at. Shawn was beyond Our experience at Roush was fantastic! After doing some research prior, we went in with two cars in mind that we wanted to look at. Shawn was beyond helpful. He was extremely knowledgeable, friendly and genuinely interested in helping us make the right decision. He took the time to explain not only the "what" to us but also the "why" on everything from features/options to the financing. He made this car buying experience comfortable, hassle free and perfect. He went above and beyond even after our purchase.to be sure we know he is always available for questions and happy to help. I will highly recommend him and Roush to anyone I know looking for a new car. More

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Great People, Awesome Experience I am a first time NEW CAR owner and Roush Honda (Shawn Risner) could not have made it a better experience!! From the moment we walked in and were gre I am a first time NEW CAR owner and Roush Honda (Shawn Risner) could not have made it a better experience!! From the moment we walked in and were greeted, it was such a relaxing and informative discussion which resulted in the purchase of a new car. Shawn assured us that we were getting the best deal and after days of thought, he didn't disappoint and we in fact did get the best deal without any obstacles. Shawn's personality clicked with ours and it was great to deal with him. Karen Mathews in finance was also great to work with....she made the final process painless and fast. We came out of there knowing we had just made the right decision because of the people we dealt with in the process. We have and will continue to use Roush Honda for all future needs and will highly recommend them to family and friends!! More

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Great experience Hello, Once again, it was a pleasurable experience purchasing a car from Shawn. He is A1 professional. He makes it fun and enjoyable! Thank you! Hello, Once again, it was a pleasurable experience purchasing a car from Shawn. He is A1 professional. He makes it fun and enjoyable! Thank you! More

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Fantastic service from the moment we stepped in the door! Shawn did a fantastic job with every step of the process! He demonstrated a passion for the vehicle he was selling and was fun to work with! Thank y Shawn did a fantastic job with every step of the process! He demonstrated a passion for the vehicle he was selling and was fun to work with! Thank you for making the buying experience with my daughter a joy! More

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