Shawn Saunders | Page 58

This was my second Mercedes I purchased at Bourne's and they delivered this (used) car in like-new condition. No haggling on price. The price on-line is the price you pay. I also felt I got a fair price they delivered this (used) car in like-new condition. No haggling on price. The price on-line is the price you pay. I also felt I got a fair price on my trade. I'll keep coming back. More

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Excellent service at Bourne's Auto Center! Not only were the salesmen friendly, but they were not pressuring me to buy a car on the spot. They were persistant, yet not annoying. They were exactly the type the salesmen friendly, but they were not pressuring me to buy a car on the spot. They were persistant, yet not annoying. They were exactly the type of people who I wanted to buy a car from, which I did. They made sure that I got everything that I wanted and presented the vehicle in mint condition. The finance, registration, and insurance was handled diligently and they got straight to the point. The exchange was convienant and easy! I love my vehicle and would recommend everyone who wants to buy a used car to go to Bourne's. More

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This Is a great place to buy a car. I just want to thank you for the friendly fast service and also not letting a car go out without being 100% Thank you David and Shawn you for the friendly fast service and also not letting a car go out without being 100% Thank you David and Shawn More

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I have always been a big fan of buying used cars to save on the depreciation aspect but I have to tell you.. Dealing with Bourne's Auto Center has made buying used cars THAT much better. I just bought my 4t on the depreciation aspect but I have to tell you.. Dealing with Bourne's Auto Center has made buying used cars THAT much better. I just bought my 4th car from them and I have yet to find anything to complain about. The staff is very welcoming, environment is pressure free and the service is PROMPT! More

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This is the second time I have bought a used car from Bourne's. Each experience has been stress free and enjoyable. Most importantly, I have loved each car: a Saab 9-3 and, more recently, a Volvo XC90. B Bourne's. Each experience has been stress free and enjoyable. Most importantly, I have loved each car: a Saab 9-3 and, more recently, a Volvo XC90. Both David Pair and Shawn Saunders took the time to answer my questions, some times multiple times. They were both friendly and patient. David returned my calls promptly, addressed any concern I had and delivered on everything that he promised. He is also an expert in calmly juggling several clients at one time while still making you feel you are still getting his full attention. Shawn took the time to explain financing and warranty options in terms that I could understand. Truly appreciated. Both David and Shawn instilled me with a confidence that, I feel, enabled me to make the right choice in a "new to me" car. The exceptional customer service, the excellent quality of the car and the no hassle experience were all appreciated, especially as a woman buying a car on her own. It has already prompted me to highly recommend Bourne's to several friends and family members. I know when it is time for another new car, I will be back. More

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Great prices, service and friendly employees who use "no hassle" sales techniques. The "no negotiating" sticker price was also a huge time saver and spared me hours on my purchase. I was in and out quic "no hassle" sales techniques. The "no negotiating" sticker price was also a huge time saver and spared me hours on my purchase. I was in and out quickly and driving away in my new (used) car the next day. My sales man Dave was very easy to work with and is highly recommended. Special thanks also goes out to Shawn in the Finance Dept for making things so easy. More

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I've purchased two used vehicles from Bourne's. The most recent a BMW 330i. Both have been great cars and great values. Their sales staff is friendly and accessible and their no haggle approach makes for recent a BMW 330i. Both have been great cars and great values. Their sales staff is friendly and accessible and their no haggle approach makes for a very straightforward, low pressure experience. I service both my vehicles at Bourne's as well and I've had consistently good experiences with the quality and cost of their work and the friendliness and accessibility of their staff. The used car buying process comes with avoidable uncertainty but I've found that Bourne's selects quality vehicles and does all that's necessary to make sure you drive off the lot in a vehicle that meets all of your expectations. More

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I have purchased many cars thru the years and I have to say, I was pleasantly suprised by Bourne's Autosales whole process. Their selections of used vehicles is very descent, quite a big parking lot to cho say, I was pleasantly suprised by Bourne's Autosales whole process. Their selections of used vehicles is very descent, quite a big parking lot to choose from :)) I found the car I liked online, and after doing my homework, it was the best value vehicle for the money. It's a negotiation free dealership ( which I knew before) and I personally love that style, no going back and forth with managers and wasting time. They DO their homework and give you amazing deals for great cars. Dealing with Scott was a pleasure, no pressure, no rush, let me take the car on a test drive by myself so I felt like they trusted me :))) I have to say the financing process was really quick and snappy, and a few days after I put a deposit on the car I was approved even though my credit is not that high. Once again, thank you for the great experience (and trust me,there are MANY places out there that do not provide that), I got the car that I liked with a loan that will build my credit back again. It's a small family place, nothing fancy, but very down to earth people. Think once again before going to other used car dealers and give them a shot, you won't be disappointed! Once again, look for Scott to take care of you like he took care of me. Regards, Nikola More

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Customer Service: Free snacks and beverages were provided. Dave and Shawn were very polite and helpful both before, during, and after the transaction. Although I was originally not interested in a provided. Dave and Shawn were very polite and helpful both before, during, and after the transaction. Although I was originally not interested in any cars after several test drives, Dave was still happy to have worked with me. Quality of Work: All cars were clean and had maintainance records available apon request. Friendliness: Every employee ensured that I was being helped and offered aditional assistance. Overall Experience: Great. Haven't been to a more helpful or friendly dealer ever. Price: Good. Cars were priced within $200 of the Trade-in value of a car in "good" condition on www.kbb.com More

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My experience with Bourne's Auto Center was excellent. My experience with Bourne's Auto Center was excellent. David Olson and Sean were very professional, helpful, and friendly. I really like the no ha My experience with Bourne's Auto Center was excellent. David Olson and Sean were very professional, helpful, and friendly. I really like the no haggle pricing philosophy and the fact that you can test drive the vehicles alone. I was unsure as to which type or model of vehicle I wanted and they allowed me to drive multiple options without any pressure. I have told my co-workers about this dealership and would hightly recommend it to anyone looking for a good used vehicle at a good price. More

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