Shawn Saunders | Page 58

I had a delightful experience at Bourne Auto Center. A previous experience I had at another dealership involved them not being able to find the car I wanted on the lot, and then I waited for an hour and h previous experience I had at another dealership involved them not being able to find the car I wanted on the lot, and then I waited for an hour and half while they looked for it, and no one offered me any other help. I knew I would have a great experience even before I got to Bourne Auto, as Matt offered to pull a car around to the front before I even got there. The original car I was interested in was sold, but Matt had 5-6 other options available for the same price. He was willing to take me out for my test drives, as I was not familiar with the area, and was very helpful. If he did not know an answer he was determined to find out the right answer. He was not pushy, and was very helpful. Overall, my experience was great, while Matt assisted other customers, other employees were courteous and always making sure we were being helped. More

Print

This has been the easiest car buying experience ever. Matt was so awesome and allowed us to test drive as many SUV's we wanted before deciding on the Ford Edge. There was no BS or sales pitch. It was a Matt was so awesome and allowed us to test drive as many SUV's we wanted before deciding on the Ford Edge. There was no BS or sales pitch. It was a great experience and even the financing was a breeze. Even as busy as they were Matt took the time and answered any questions or emails i sent to him. Shawn was also very easy to talk to and broke everthing down, so that we can understand everything. You guys have gained a customer for life. Thank you for the great experience. Thank you, R & S Addarich More

Print

I was looking for a Black Mercedes C 300 Sports version and still under factory warranty. I found online through autotrader that they had it in inventory. Drove there and met David Pair. I took the testdri and still under factory warranty. I found online through autotrader that they had it in inventory. Drove there and met David Pair. I took the testdrive of the car and it was perfectly the car I wanted to buy. I reserved the car rightaway and worked with Shawn the Finance manager for the paper work and finalized the car in 15 mins of walking in. Everybody is nice and great people to deal with. Had a couple of minor issues with the car after I bought it, which they happily fixed it. Though i was equally responsible for that and should have checked it before buying the car. In short the overall experience was awesome and would definately recommend other friends and family to buy the car from there. More

Print

After recently deciding I wanted to purchase a Cadillac STS, I did some research online to find a dealership that not only had the vehicle, but also received favorable reviews by other consumers. I was ve STS, I did some research online to find a dealership that not only had the vehicle, but also received favorable reviews by other consumers. I was very impressed with Bourne's. The variety of inventory available was impressive and I like the "no haggle" pricing. It's a lot easier to know what you are going to pay upfront rather than having to go back and forth a few times before agreeing on a price and still not really knowing if you got the lowest price. David Olson was very friendly and easy to work with. No pressure at all. He answered every question I had promptly and professionally. Shawn Saunders handled the financial transaction, and he also was friendly and very easy to work with. My experience at Bourne's was positive, and I would recommend them to any consumer looking to purchase a vehicle. More

Print

This was my second Mercedes I purchased at Bourne's and they delivered this (used) car in like-new condition. No haggling on price. The price on-line is the price you pay. I also felt I got a fair price they delivered this (used) car in like-new condition. No haggling on price. The price on-line is the price you pay. I also felt I got a fair price on my trade. I'll keep coming back. More

Print

Excellent service at Bourne's Auto Center! Not only were the salesmen friendly, but they were not pressuring me to buy a car on the spot. They were persistant, yet not annoying. They were exactly the type the salesmen friendly, but they were not pressuring me to buy a car on the spot. They were persistant, yet not annoying. They were exactly the type of people who I wanted to buy a car from, which I did. They made sure that I got everything that I wanted and presented the vehicle in mint condition. The finance, registration, and insurance was handled diligently and they got straight to the point. The exchange was convienant and easy! I love my vehicle and would recommend everyone who wants to buy a used car to go to Bourne's. More

Print

This Is a great place to buy a car. I just want to thank you for the friendly fast service and also not letting a car go out without being 100% Thank you David and Shawn you for the friendly fast service and also not letting a car go out without being 100% Thank you David and Shawn More

Print

I have always been a big fan of buying used cars to save on the depreciation aspect but I have to tell you.. Dealing with Bourne's Auto Center has made buying used cars THAT much better. I just bought my 4t on the depreciation aspect but I have to tell you.. Dealing with Bourne's Auto Center has made buying used cars THAT much better. I just bought my 4th car from them and I have yet to find anything to complain about. The staff is very welcoming, environment is pressure free and the service is PROMPT! More

Print

This is the second time I have bought a used car from Bourne's. Each experience has been stress free and enjoyable. Most importantly, I have loved each car: a Saab 9-3 and, more recently, a Volvo XC90. B Bourne's. Each experience has been stress free and enjoyable. Most importantly, I have loved each car: a Saab 9-3 and, more recently, a Volvo XC90. Both David Pair and Shawn Saunders took the time to answer my questions, some times multiple times. They were both friendly and patient. David returned my calls promptly, addressed any concern I had and delivered on everything that he promised. He is also an expert in calmly juggling several clients at one time while still making you feel you are still getting his full attention. Shawn took the time to explain financing and warranty options in terms that I could understand. Truly appreciated. Both David and Shawn instilled me with a confidence that, I feel, enabled me to make the right choice in a "new to me" car. The exceptional customer service, the excellent quality of the car and the no hassle experience were all appreciated, especially as a woman buying a car on her own. It has already prompted me to highly recommend Bourne's to several friends and family members. I know when it is time for another new car, I will be back. More

Print

Great prices, service and friendly employees who use "no hassle" sales techniques. The "no negotiating" sticker price was also a huge time saver and spared me hours on my purchase. I was in and out quic "no hassle" sales techniques. The "no negotiating" sticker price was also a huge time saver and spared me hours on my purchase. I was in and out quickly and driving away in my new (used) car the next day. My sales man Dave was very easy to work with and is highly recommended. Special thanks also goes out to Shawn in the Finance Dept for making things so easy. More

Print