Shelby Bishop | Page 19

I was only there for my complementary oil change and they got me in and out in about an hour and a half. Ive worked at dealerships so I know how long the lesser services take (usually 2 hours) so thank you f got me in and out in about an hour and a half. Ive worked at dealerships so I know how long the lesser services take (usually 2 hours) so thank you for making me a priority on arrival! More

by ahern4913 Verified Customer Verified Customer

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Very good customer service and very quick easy highly recommend i have being with kia for over 6 years recommend i have being with kia for over 6 years More

by juglu_bajaria7867 Verified Customer Verified Customer

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Shelby was awesome, as usual. She greeted me by name, explained everything, and made the experience very easy. I feel like every time I visit the dealership they improve something She greeted me by name, explained everything, and made the experience very easy. I feel like every time I visit the dealership they improve something! More

by msyrrakos Verified Customer Verified Customer

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Excellent very good service very professional I will back and will se you soon again thanks. back and will se you soon again thanks. More

by KARAPAVLOS60 Verified Customer Verified Customer

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Experience varies between advisors, Shelby actually helped solve my problem with my window motor. Before that it was multiple visits and a lot of miscommunications helped solve my problem with my window motor. Before that it was multiple visits and a lot of miscommunications More

by GIOGONZALEZ62 Verified Customer Verified Customer

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Unrecognizable bad service, not the same as before, wouldn’t recommend. Before booking an appointment I asked how much time it would take to fix drivers seat, updates to software recalls and rotate wouldn’t recommend. Before booking an appointment I asked how much time it would take to fix drivers seat, updates to software recalls and rotate my tires as part of my maintenance plan cause I needed a ride and what options they offered. The guy said my plan covered a rental because it would take so much time to do all that work. When I got there the woman told me in a very dismissive way that no rentals for that type of work would ever be offered. So I left and rebooked another appointment next day. That day I was told that tire rotation was still pending on my plan and they would let me know when the car was ready, they never did, texted twice and no one responded. Got in an Lyft since I live 30+ minutes away and my son was able to get there before me cause traffic, and was told I needed to pay for the tire rotation for them to release the car to him. He explained how we were told that was still available on my plan but they wouldn’t believed him. I was still on my way mad as xxxx because of all at this point mistreatment so he shared this to them and then the manager said something like “it is what it is” and not to pay the service (that was included in the plan) just to not deal with me. So, my review is worst service ever from this dealer that I had done business with to change the oil and other stuff. My plan even covers car wash and not a single drop or effort to clean it. I wonder if management changed cause it’s very much noticed in the way the service has declined. More

by IREYNA7 Verified Customer Verified Customer

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Excellent service, good service, and fast, very attentive They attended to me in a timely manner, they looked for a solution to my vehicle problems and at the perfect price. They attended to me in a timely manner, they looked for a solution to my vehicle problems and at the perfect price. More

by LPIRELAVW1 Verified Customer Verified Customer

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Great service and well attended from start to finish and recommend to everyone to get their services done here recommend to everyone to get their services done here More

by MARIOESPAILLAT Verified Customer Verified Customer

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They were very helpful and awesome! Thanks again for your help. I look forward to being my car back there to get fixed. Thanks again for your help. I look forward to being my car back there to get fixed. More

by MANTELLJOHNSON Verified Customer Verified Customer

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Always on time and efficient Sometimes they don't take care of all your issues. They put it off by saying 'not happening at this time'. care of all your issues. They put it off by saying 'not happening at this time'. More

by EDBEHA Verified Customer Verified Customer

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