46 Reviews
Write a Review46 Reviews of Shelby Bishop
April 11, 2024
Shelby was great! She was able to squeeze me in to get my vehicle serviced and recalls taken care of even though I mistakenly went on the wrong date. Disappointed She was able to squeeze me in to get my vehicle serviced and recalls taken care of even though I mistakenly went on the wrong date. Disappointed in the snacks available while waiting for your vehicle and also surprised that a complimentary vacuum and wash doesn’t come as one of the perks. More
April 09, 2024
Kia East is always very helpful and customer service is top notch. Thank you for finding the 2 issues I was having with my car along with getting my oil changed same day . Thank you Kia! top notch. Thank you for finding the 2 issues I was having with my car along with getting my oil changed same day . Thank you Kia! More
April 01, 2024
The representative that scheduled my appointment was very kind and helpful. The service advisor Shelby was prompt with support and advised me of timeframe for completion. She offered to get my vehicle in ear kind and helpful. The service advisor Shelby was prompt with support and advised me of timeframe for completion. She offered to get my vehicle in earlier, but I was unable to wait. I was sent a convenient text advising me when my vehicle was ready. The process was pretty simple. More
March 11, 2024
Service department needs to learn how to call people back and to schedule appointments when they order parts and to schedule appointments when they order parts More
Other Employees Tagged: Gina Carpio, Carlos Alejo, Joshua Fernandez, Mathew Westberg, Hector Rodriguez
March 06, 2024
Horrible service, after waiting 3hr they told me that if the computer don't show the problem they can't do anything even though my light from the telluride come and goes (Forward collision breaking light) the computer don't show the problem they can't do anything even though my light from the telluride come and goes (Forward collision breaking light) More