Shelby Bishop
Shelby Bishop at Greenway Kia East

Shelby Bishop | Page 45

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.7
515 Reviews
4.7

515 Reviews

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515 Reviews of Shelby Bishop

July 25, 2024

Dealership Rating
Employee Rating

Excellent care. We were extremely grateful as they were informative and kept us well informed during our service. More

by molly.cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Jul 25, 2024

Greenway Kia East responded

Thank you for the positive feedback! We're glad to hear that our team at Greenway Kia East kept you well informed and provided excellent care during your service. We appreciate your support!

July 24, 2024

Dealership Rating
Employee Rating

It was very easy and smooth, the employees were all friendly and welcoming, Great service. More

by RYANROSARIO1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Jul 25, 2024

Greenway Kia East responded

We're delighted to get your 5-star review, Ryan. Thank you!

July 23, 2024

Dealership Rating
Employee Rating

They were able to get me in and out in a hour, Shelby was great and will be back next time I need service More

by JAYMGM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Greenway Kia East responded

We're delighted to hear that Shelby and the team at Greenway Kia East provided such efficient service. Thanks for sharing your experience, and we look forward to seeing you next time!

July 20, 2024

Dealership Rating
Employee Rating

Great service. Clear communication from Shelby and team. Thank you for everything. Appreciate all of it. More

by Kate M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Greenway Kia East responded

Kate, thank you for the kind words! We're glad Shelby and the Greenway Kia East team provided great service. We appreciate your support!

July 19, 2024

Dealership Rating
Employee Rating

They are super nice as people, but the number of miscommunications and times that I had to return because they couldn't get it completed was maddening. My radio didn't work since late February and w More

by REGGIECOX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Fernandez

Jul 22, 2024

Greenway Kia East responded

I apologize for the frustration and inconvenience you experienced with your radio repair. Clearly, our communication fell short, and we sincerely regret any delays caused by this oversight. Please reach out directly if there's anything else we can do to make things right for you moving forward. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

July 19, 2024

Dealership Rating
Employee Rating

Even though the service department was hamstrung by the malware hacking which struck many dealerships, they got my warranty issue appointment taken care of with no hiccups, also in light of communicating b More

by david.reeves
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Westberg

Jul 22, 2024

Greenway Kia East responded

David, we're glad to hear our Greenway Kia East team was able to handle your warranty issue smoothly despite the challenges. Thanks for sharing your experience!

July 19, 2024

Dealership Rating
Employee Rating

From beginning to end it was easy. I walked in and walked out. Fifthteen word More

by tim.h.orlando
Recommend Dealer
Yes

Other Employees Tagged: Karen

Jul 19, 2024

Greenway Kia East responded

We are glad to hear that your visit to Greenway Kia East was efficient! Thanks for your review, Tim.

July 19, 2024

Dealership Rating
Employee Rating

Very friendly and courteous service people, willing to help, great experience, fast and very clear More

by HRJCASTRO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Jul 19, 2024

Greenway Kia East responded

Thank you! We look forward to seeing you again at Greenway Kia East!

June 24, 2024

Dealership Rating
Employee Rating

The dealer ship was great , it was fast and kept me updated through out the entire process More

by NIXSONATUBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Jun 24, 2024

Greenway Kia East responded

Thank you so much for sharing your positive experience at Greenway Kia East! We hope to work with you again down the road.

June 19, 2024

Dealership Rating
Employee Rating

Music is too loud in the waiting area, I had to go outside to hear my phone messages More

by ramage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Greenway Kia East responded

Thank you for this high-star rating of Greenway Kia East. We appreciate your feedback and will keep this in mind moving forward. Have a great day!

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