Shelby Ham

Can't remember ladies name, but her service was extraordinary. Work was done perfectly and on time, extraordinary. Work was done perfectly and on time, More

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Super responsive and communicated the proposed work clearly. Chad and Nate were great to work with. clearly. Chad and Nate were great to work with. More

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Great experience. Did a great job on my car. I was very pleased with the interactions they had with me. I was so glad I changed to this Audi service department. Shelb Did a great job on my car. I was very pleased with the interactions they had with me. I was so glad I changed to this Audi service department. Shelby couldn't have been better to work with. The service department did a annual service check, a recall notice, and fixed a problem that another dealership had worked on. They also were able to do the service on my daughter-in-laws car in a very short turn around time. More

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I was having issues with my key fob. the car had been at a dealership getting body work done and they forgot something when they put it back together. My service rep was amazing and in the car had been at a dealership getting body work done and they forgot something when they put it back together. My service rep was amazing and informative. She called me several times to make sure I understood what was going on. She also provided me with paperwork to take to the other dealership to get reimbursed for the work Audi had to do because of them. Thank you Shelby Rory Brendtro More

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Shelby with Portland Audi got me right in for an appointment for service. The service was exceptional and with a new type of ride home instead of a loaner car. Uber ride was provided both ways for t appointment for service. The service was exceptional and with a new type of ride home instead of a loaner car. Uber ride was provided both ways for transportation to and from Audi Service Center in Portland, OR. Keep up the good work Shelby. More

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Quality of service was great as was customer care thank you Shelby! I have never had any issues in all of the years I have been bringing my Audi to the Portland location. Unfortunately no courtesy car was you Shelby! I have never had any issues in all of the years I have been bringing my Audi to the Portland location. Unfortunately no courtesy car was available but they do offer Lyft/Uber to get you to and from. More

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Courteous, respectful,and accommodating. Shelby was awesome and kept me well informed throughout the repair process. Shelby was awesome and kept me well informed throughout the repair process. More

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Nicole Jarneski is absolutely fantastic. I've had one or two small issues with service in the past. Nicole addressed these issues immediately and I was completely satisfied. I've never encou I've had one or two small issues with service in the past. Nicole addressed these issues immediately and I was completely satisfied. I've never encountered a person who provided better customer service. Thank you, Nicole. More

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Always a good experience! Shelby was great! She kept me informed and up to date on the progress of my audi. Shelby was great! She kept me informed and up to date on the progress of my audi. More

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