
Dealership Experience
2 yrs, 10 mos
Industry Experience
4 yrs, 10 mos
9 Reviews of Shelby Ham
June 14, 2022
Super responsive and communicated the proposed work clearly. Chad and Nate were great to work with. clearly. Chad and Nate were great to work with. More
Other Employees Tagged: Corey Maslen, Nicole Jarneski, Dustin Close, Niki Salinas, Ivan Chavez, Max Bennett, Chris Brzezinski , Raychel Gainey, Chad Soares
June 06, 2022
Great experience. Did a great job on my car. I was very pleased with the interactions they had with me. I was so glad I changed to this Audi service department. Shelb Did a great job on my car. I was very pleased with the interactions they had with me. I was so glad I changed to this Audi service department. Shelby couldn't have been better to work with. The service department did a annual service check, a recall notice, and fixed a problem that another dealership had worked on. They also were able to do the service on my daughter-in-laws car in a very short turn around time. More
May 17, 2022
I was having issues with my key fob. the car had been at a dealership getting body work done and they forgot something when they put it back together. My service rep was amazing and in the car had been at a dealership getting body work done and they forgot something when they put it back together. My service rep was amazing and informative. She called me several times to make sure I understood what was going on. She also provided me with paperwork to take to the other dealership to get reimbursed for the work Audi had to do because of them. Thank you Shelby Rory Brendtro More
April 28, 2022
Shelby with Portland Audi got me right in for an appointment for service. The service was exceptional and with a new type of ride home instead of a loaner car. Uber ride was provided both ways for t appointment for service. The service was exceptional and with a new type of ride home instead of a loaner car. Uber ride was provided both ways for transportation to and from Audi Service Center in Portland, OR. Keep up the good work Shelby. More
April 26, 2022
Quality of service was great as was customer care thank you Shelby! I have never had any issues in all of the years I have been bringing my Audi to the Portland location. Unfortunately no courtesy car was you Shelby! I have never had any issues in all of the years I have been bringing my Audi to the Portland location. Unfortunately no courtesy car was available but they do offer Lyft/Uber to get you to and from. More
April 07, 2022
Nicole Jarneski is absolutely fantastic. I've had one or two small issues with service in the past. Nicole addressed these issues immediately and I was completely satisfied. I've never encou I've had one or two small issues with service in the past. Nicole addressed these issues immediately and I was completely satisfied. I've never encountered a person who provided better customer service. Thank you, Nicole. More
Other Employees Tagged: Nicole Jarneski