Shelby Queen | Page 3

The people that work at herlong ford are awesome. Very helpful as well. Thank you for your help. helpful as well. Thank you for your help. More

by MITCHELLPOTTERY Verified Customer Verified Customer

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Nice place, I want to say Thank you to Shelby. Nobody take care of new vehicle buyer. Some dealer they did. take care of new vehicle buyer. Some dealer they did. More

by Ro Cherput Verified Customer Verified Customer

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If you’re ever shopping for a vehicle definitely drop by here and ask for Shelby, nothing less than great customer service. here and ask for Shelby, nothing less than great customer service. More

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Herlong Ford, thank you for the GREAT experience of purchasing a 2019 Nissan kick. 5-stars for sure. Staff is very knowledgeable. purchasing a 2019 Nissan kick. 5-stars for sure. Staff is very knowledgeable. More

by LUCIE37DAVIDSON Verified Customer Verified Customer

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Shelby Q. was great. Very helpful and friendly service members. Will continue to do business with this dealership in the future. members. Will continue to do business with this dealership in the future. More

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Very disappointed in the experience my daughter had buying her first car from Herlong Ford. She bought a 2014 Dodge Durango with over 100,000 miles on it. She paid over the blue book value of the car, buying her first car from Herlong Ford. She bought a 2014 Dodge Durango with over 100,000 miles on it. She paid over the blue book value of the car, even if the car had been in good condition, which it was not. The tires were dry-rotted & mis-matched, the brakes were gone, and it leaked oil. One tire experienced a severe, dangerous, blowout shortly after purchase, which we kept to show the dealership if needed. Her inexperience cost her dearly in this exchange. After many phone calls & complaints, the offer to replace the tires at cost was given. The "cost" on the tires was slightly below what I could get them here at retail without driving to North Augusta from Columbia. She learned a very valuable life lesson here and I hope this review encourages other naive buyers to do their research on vehicles and have an independent mechanic check them out before committing. I feel like this exchange is what gives car dealerships the stereotypical bad image we see portrayed so often. More

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It was a fantastic experience from start to finish Shelby Queen was terrific throughout the whole sale Shelby Queen was terrific throughout the whole sale More

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Very good to deal with very fair and great price on the car we got car we got More

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Shelby and the Herlong team were great to deal with. The process went smooth as could be and I am very pleased with the service that I received when purchasing my vehicle. Will be recommending them to other process went smooth as could be and I am very pleased with the service that I received when purchasing my vehicle. Will be recommending them to others! More

by BRITTPENDER10 Verified Customer Verified Customer

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Best salesperson ever - Shelby Queen. Customer oriented and goes the extra mile. Highly recommend working with Shelby. and goes the extra mile. Highly recommend working with Shelby. More

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