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Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser | Page 2

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
78 Reviews
4.9

78 Reviews

Write a Review

78 Reviews of Shelby Reeser

January 18, 2026

Dealership Rating
Employee Rating

Good place to buy and get service on any type of vehicle. Clean lounge area while waiting or shuttle to go whereever More

by lwhitel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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January 11, 2026

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Employee Rating

Top notch service and customer service. We will continue using mike molstead motors now and in the future. More

by tiny39386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vannessa Thompson

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Jan 12, 2026

Mike Molstead Motors responded

Thank you so much! We’re thrilled to hear you had a great experience. We appreciate your support and look forward to taking care of you at Mike Molstead Motors!

January 11, 2026

Dealership Rating
Employee Rating

Great service as usual. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Molstead, Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson, Chris Hoeft

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Jan 12, 2026

Mike Molstead Motors responded

Thanks for the great review! We’re glad we could get you scheduled quickly and have you in and out.. We truly appreciate your business and your feedback.

January 10, 2026

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Employee Rating

Always fast and friendly service. Top notch mechanics that always do a great job. Great deal ship! More

by hobiekuennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Weigel

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Jan 12, 2026

Mike Molstead Motors responded

Thanks so much! We’re glad you enjoy the fast service and friendly team. Our mechanics will appreciate the shout-out! We look forward to taking care of you again.

January 03, 2026

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Employee Rating

I would recommend Molstead Motors for a purchase or service. They have caring wonderful people . More

by aspenacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Mike Molstead Motors responded

Thank you for your wonderful recommendation! Our team works hard to make every visit a positive one, and your kind words mean a lot to us. We look forward to helping you again in the future!

December 13, 2025

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Employee Rating

pretty happy with the way we are treated ,usually on schedule with appointments ,and everyone is very pleasant to work with. also i really like their free coffee. More

by davechristoph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Weigel, Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson, Chris Hoeft

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Dec 26, 2025

Mike Molstead Motors responded

Thanks for the kind review! And we’re happy the coffee gets a thumbs-up!

November 28, 2025

Dealership Rating
Employee Rating

Everyone was very helpful from start to finish. Hector was great in sales and Ryan was very informative in finance. Danielle in service has also been very pleasant! More

by nachazeltony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Vance, Ryan Driscoll, Hector Munoz III

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Dec 02, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful feedback! Our team works hard to make every step of the process smooth and enjoyable, and it means a lot to know we delivered for you. We truly appreciate your business and look forward to seeing you again!

November 09, 2025

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Employee Rating

The customer service was good, 3 star rating because the issue with vehicle is back. So will be making another appointment. More

by wayne.guenther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2025

Mike Molstead Motors responded

Thank you for sharing your feedback with us. We’re glad to hear the customer service met your expectations, but we’re sorry to learn the issue with your vehicle has returned. We appreciate you scheduling another appointment, and our team will be ready to take a closer look to make things right.

September 08, 2025

Dealership Rating
Employee Rating

Dealership is always clean; everyone is friendly and helpful. The communication with service department is always top notch. Definitely getting my business again. More

by linesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Danielle Vance

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Sep 16, 2025

Mike Molstead Motors responded

Thank you for the wonderful feedback It means a lot to know you had a great experience with our service team. We truly appreciate your continued business and look forward to seeing you again!

August 26, 2025

Dealership Rating
Employee Rating

my car was very clean after having it detailed,I appreciated getting in all the little cracks etc.Thank You More

by edreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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Aug 27, 2025

Mike Molstead Motors responded

Thank you so much! We're really glad to hear you were happy with the detail! We appreciate your kind words and look forward to taking care of your car again in the future!

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