Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of Shelby Reeser

January 29, 2026

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Employee Rating

Great place to buy and get your new vehicles serviced. Clean waiting area with drinks and snacks along with tv s. Also shuttle van to take you anywhere around the city area. More

by lwhitel1
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2026

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Good place to buy and get service on any type of vehicle. Clean lounge area while waiting or shuttle to go whereever More

by lwhitel1
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Recommend Dealer
Yes

January 11, 2026

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Great service as usual. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. More

by Ken
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Recommend Dealer
Yes
Jan 12, 2026

Mike Molstead Motors responded

Thanks for the great review! We’re glad we could get you scheduled quickly and have you in and out.. We truly appreciate your business and your feedback.

January 11, 2026

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Top notch service and customer service. We will continue using mike molstead motors now and in the future. More

by tiny39386
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Recommend Dealer
Yes

Other Employees Tagged: Vannessa Thompson

Jan 12, 2026

Mike Molstead Motors responded

Thank you so much! We’re thrilled to hear you had a great experience. We appreciate your support and look forward to taking care of you at Mike Molstead Motors!

January 10, 2026

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Always fast and friendly service. Top notch mechanics that always do a great job. Great deal ship! More

by hobiekuennen
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Weigel

Jan 12, 2026

Mike Molstead Motors responded

Thanks so much! We’re glad you enjoy the fast service and friendly team. Our mechanics will appreciate the shout-out! We look forward to taking care of you again.

January 03, 2026

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I would recommend Molstead Motors for a purchase or service. They have caring wonderful people . More

by aspenacres
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Recommend Dealer
Yes
Jan 06, 2026

Mike Molstead Motors responded

Thank you for your wonderful recommendation! Our team works hard to make every visit a positive one, and your kind words mean a lot to us. We look forward to helping you again in the future!

December 13, 2025

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pretty happy with the way we are treated ,usually on schedule with appointments ,and everyone is very pleasant to work with. also i really like their free coffee. More

by davechristoph
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Recommend Dealer
Yes
Dec 26, 2025

Mike Molstead Motors responded

Thanks for the kind review! And we’re happy the coffee gets a thumbs-up!

November 28, 2025

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Everyone was very helpful from start to finish. Hector was great in sales and Ryan was very informative in finance. Danielle in service has also been very pleasant! More

by nachazeltony
Sales Price Transparency
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Recommend Dealer
Yes
Dec 02, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful feedback! Our team works hard to make every step of the process smooth and enjoyable, and it means a lot to know we delivered for you. We truly appreciate your business and look forward to seeing you again!

November 09, 2025

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The customer service was good, 3 star rating because the issue with vehicle is back. So will be making another appointment. More

by wayne.guenther
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Recommend Dealer
Yes
Nov 28, 2025

Mike Molstead Motors responded

Thank you for sharing your feedback with us. We’re glad to hear the customer service met your expectations, but we’re sorry to learn the issue with your vehicle has returned. We appreciate you scheduling another appointment, and our team will be ready to take a closer look to make things right.

September 08, 2025

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Dealership is always clean; everyone is friendly and helpful. The communication with service department is always top notch. Definitely getting my business again. More

by linesc
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Danielle Vance

Sep 16, 2025

Mike Molstead Motors responded

Thank you for the wonderful feedback It means a lot to know you had a great experience with our service team. We truly appreciate your continued business and look forward to seeing you again!

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