Sheldon Pyke

Sheldon has been great. Keeps me informed and personally delivers our vehicles to us. Thank you Keeps me informed and personally delivers our vehicles to us. Thank you More

by simplyac702 Verified Customer Verified Customer

Print

The best service I had from a sale person in a long time very helpful and knowledgeable very helpful and knowledgeable More

by BJDOLLA729 Verified Customer Verified Customer

Print

Sheldon is responsive knowledgeable and gets the job done fast. I buy from other dealerships but if Friendly has what I'm looking for I always go with them because their pricing is right and they don't add x fast. I buy from other dealerships but if Friendly has what I'm looking for I always go with them because their pricing is right and they don't add xx like wax jobs or nitrogen. I get in and out quickly which is also a plus. More

by bmurnane Verified Customer Verified Customer

Print

The sale process was phenomenal. We were very pleased with salespeople . The finance experience, however, was terrible. I had to go back to the dealership to sign missed paperwork. M We were very pleased with salespeople . The finance experience, however, was terrible. I had to go back to the dealership to sign missed paperwork. My brother-in-law who needed to sign the title had to go back twice for missed paperwork. Months later, my son, who is the cosigner is being asked to sign missed paperwork. More

by AURORAMILLAGE Verified Customer Verified Customer

Print

John was incredibly responsive and helpful with my entire repair attorney even though many things were out of the norm. He was very communicative with both me and the Ford/tow company. repair attorney even though many things were out of the norm. He was very communicative with both me and the Ford/tow company. More

by Chance6227 Verified Customer Verified Customer

Print

I have to say that this was a very transparent process, and didn’t feel pushy either. They understood where we stood, and we were able to get approved easily. I was only there for about three hours which i and didn’t feel pushy either. They understood where we stood, and we were able to get approved easily. I was only there for about three hours which is amazing considering some of it was for a test drive. 10/10. More

by Topher Verified Customer Verified Customer

Print

Always ready to help, Gave me a great deal on 3 cars. The best dealership The best dealership More

by leonamae3 Verified Customer Verified Customer

Print

Jose and the friendly ford team did a great job fulfilling our needs thank you fulfilling our needs thank you More

by LEO.LAMER Verified Customer Verified Customer

Print

GO TO THIS DEALER AT YOUR OWN RISK! !! Their negligence could get people KILLED! Friendly Ford in Las Vegas sold me a dangerous vehicle that needed numerous repairs despite it being a !! Their negligence could get people KILLED! Friendly Ford in Las Vegas sold me a dangerous vehicle that needed numerous repairs despite it being a certified pre-owned. When I bought the vehicle, they had installed 2 defective tires, left on 2 cracking old tires that had to be replaced within 10,000 miles, did not check fluid levels, did not fix or notice a cracked transmission bracket and a cracked windshield wiper fluid reservoir, did not even check if the radiator cap fit, and it took them 2 weeks to get my van after they broke the sunroof and did not bother to expedite the part. Additionally, they did not even file the title information correctly and now I am being harassed by the company I have my loan through because of this. I sent information on my initial issues to general manager Bill Bosnos and heard nothing back. Although they covered some of the original issues that were identified, it was like pulling teeth, and the service manager lied to me and gaslit me on several occasions. I filed a complaint with Ford but they have made it clear that as a company they do not intend to hold negligent dealers such as Friendly Ford accountable. Friendly Ford has made no attempt to reach out and make this issue right. This has been an extremely expensive and scary process to deal with, as I could have been killed at numerous times because of their neglect. I have also lost many days of work over the issues with the vehicle because Friendly Ford could not be bothered to do their jobs correctly. Additionally, I know of another instance where Friendly Ford installed defective tires on a vehicle. As far as I can tell, Friendly Ford is putting customers at risk, and could kill people with the vehicles they are selling. More

Print

Save yourself some time and don't do business here. Salesperson by the name of Sheldon is extremely rude. I called to speak to someone in the finance department and pretty much told me to f*** off. I h Salesperson by the name of Sheldon is extremely rude. I called to speak to someone in the finance department and pretty much told me to f*** off. I have bought a few trucks from this dealership but from now on I am going to take my business elsewhere. Sheldon should be trained to be more polite and respectful. Customers like myself are the ones that pay their bills at the end of the day. More

Print