Shelley Turpin | Page 5

I received wonderful service at Lexus of Akron-Canton. They have a very informative staff and great selection of new and used cars. I enjoyed the complimentary snacks and drinks while I was filing paperwo They have a very informative staff and great selection of new and used cars. I enjoyed the complimentary snacks and drinks while I was filing paperwork, and I loved the tropical fish tank. Shelley was great at teaching me about the new & innovative features on my Rx350h. Pete made sure I felt special and ensured a smooth financial transaction. Even the guy at the end who explained my remote start key was truly kind and made me feel important and well-informed. I love my sparkly white suv!! (Although I really do want a Wicked-inspired sparkly pink suv instead, why isn’t that an option??) More

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We live in Michigan and have been searching high and low trying to find the perfect Tahoe for our family. We even made a 12-hour commute to Delaware, and had the most disappointing dealership experiences ti trying to find the perfect Tahoe for our family. We even made a 12-hour commute to Delaware, and had the most disappointing dealership experiences time and time again until we found Lexus of Akron-Canton in Ohio. It was well worth the commute to work with such an upscale dealership that truly cares about its customer experience. From the moment we pulled into the parking lot, we were instantly blown away by the care and detail they take of their vehicles. When we made our way to our Tahoe, it was parked up front and we were mesmerized by the detailing and could hardly wait to purchase it. Our Tahoe looks and drives as if it is brand new and that was something we never thought was possible! During our time at Lexus, Shelley and even multiple other employees checked in on us several times offering beverages and snacks. The Used Car Manager checked in with us about our experience and thanked us. The atmosphere was relaxing, comfortable, and luxurious. Shelley truly went above and beyond sending us a walk-through video of the Tahoe before our commute, and answered all of our questions swiftly; She even contacted us back before the dealership was open. We are so grateful to have met everyone employed at Lexus, and we miss them already as they treated us like family. We highly recommend Lexus of Akron-Canton. More

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Shelley was excellent, knowledgeable & helpful with answering all my questions,patient & did not pressure me in any way..which is a huge plus. The Show room was beautiful. The presentation on receiving answering all my questions,patient & did not pressure me in any way..which is a huge plus. The Show room was beautiful. The presentation on receiving my Lexus was Awesome!! I absolutely love my RX350H Lexus‼️❤️ More

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EXCELLENT DEALERSHIP AND SHELLEY WAS EXTREMELY KNOWLEDGEABLE AND PETER SPACAGNA, THE GENERAL MANAGER WAS FIRST CLASS. I WILL RECOMMEND THIS DEALERSHIP IN THE FUTURE TO ANYONE . THANK YOU FOR ALL KNOWLEDGEABLE AND PETER SPACAGNA, THE GENERAL MANAGER WAS FIRST CLASS. I WILL RECOMMEND THIS DEALERSHIP IN THE FUTURE TO ANYONE . THANK YOU FOR ALLOWING ME RATE YOU. CONTINUED SUCCESS. More

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From the very first call to your dealership, through the process of finding and purchasing the LC500, the kindness, diligence, follow-through and the respect given to me truly set a high-water mark for all process of finding and purchasing the LC500, the kindness, diligence, follow-through and the respect given to me truly set a high-water mark for all others to seek to attain. Shelley "held my hand" while guiding me through this five momth process. She is an amazing representative of your dealership and demonstrated incredible patience with me! The celebratory reveal when picking up the vehicle with so many professionals from your organization present was an exciting, unexpected surprise!! My wife and I were left speechless! This is the best new car purchase experience we have ever had. Thank you Shelley!! More

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Always a great experience when I come into the dealership. Always welcomed no matter my reason for being there. dealership. Always welcomed no matter my reason for being there. More

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Earl was absolutely amazing—he made the whole process so easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, which I truly appreciate. Ruth in finance was wonderful as well—she even went the extra mile to get me a discount on my GAP insurance. Thank you, Lexus of Akron! My husband and I will definitely be back when we’re in the market for another vehicle. More

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Great experience! First Lexus and will not be my last. Connie was friendly and fun to work with. Would recommend to friends and family. First Lexus and will not be my last. Connie was friendly and fun to work with. Would recommend to friends and family. More

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Wonderful experience. I purchased out of state and the whole process was smooth and easy. I purchased out of state and the whole process was smooth and easy. More

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Shelley and Ronnie were a pleasure to deal with. If I still live in this area when I’m ready for my next Lexus, I’ll definitely be back. If I still live in this area when I’m ready for my next Lexus, I’ll definitely be back. More

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