Simo Bassi | Page 37
Desk Manager
Universal Hyundai
12801 South Orange Blossom Trail
Orlando, FL 32837
394 Reviews
Write a Review394 Reviews of Simo Bassi
June 26, 2019
Fabio es Súper Súper Nice Fabio : es una persona muy amable me brindó el mejor servicio posible, quede muy complacida con su ayuda y su servicio.. llegue a la Hyundai solo par Fabio : es una persona muy amable me brindó el mejor servicio posible, quede muy complacida con su ayuda y su servicio.. llegue a la Hyundai solo para ver un carro y Fabio hizo todo lo posible para que lo puedas comprar su ayuda fue muy grata para mi , muchas gracias a Fabio por su ayuda con la compra de mi nuevo carro More
Other Employees Tagged: Jacob McNeely, Fabio Thiers
April 28, 2019
GREAT EXPERIENCE From the moment I walked in for my scheduled appointment to the time Johnathan was going over ALL the details of my new car, there was nothing that wa From the moment I walked in for my scheduled appointment to the time Johnathan was going over ALL the details of my new car, there was nothing that was sub-par, no questions that went unanswered, and no way this dealership couldn't get anything other that a 10+ EXCEPTIONAL STAFF, GREAT Financing experience with Jon, Floor manager Juan is INCREDIBLE and Johnathan a true sales superstar! More
Other Employees Tagged: Johnathan Weidner , Juan Colon, Jon Cody (Finance)
April 07, 2019
Horrible customer service and poor communication. A had a situation with horrible service overall and major lack of communication. I was ignored, told wrong information, made to wait more than needed A had a situation with horrible service overall and major lack of communication. I was ignored, told wrong information, made to wait more than needed and no one would get me Simo’s (the GM) information to get in contact with them. After fighting to get the GM’s contact info they eventually gave it to me. Once we spoke he finally helped me out and put me with Gillette (salesperson). He was able to help me and to trade in my car for a SUV I was looking to get. From there I had another issue with trying to get my second FOB key. I have been rescheduled twice and when I went in during my third scheduled time they told me I was too late and the key maker left and was basically told I can’t do anything but come back. Ramces is horrible with customer service and had terrible customer experience skills. I would like Simo Bassi or William Nero to contact me immediately. More
Other Employees Tagged: Lori Bautista, Gilette
March 22, 2019
Very Shady Business - Don't Go There I should have listened to my gut instinct and walked out of there instead of taking what I thought was a good deal on a new car even though I wasn't h I should have listened to my gut instinct and walked out of there instead of taking what I thought was a good deal on a new car even though I wasn't happy with how they treated me. They got me in there under false pretenses and then acted like they were doing me a huge favor when they went back on their word. I left with an agreement on a new car and a bad feeling in my stomach and I should have listened to that because there were two days between signing the contract and picking up the car and somehow between the test drive where everything was great and taking the car off the lot something went wrong. I've had to take my BRAND NEW CAR to a service station twice in the two days that I've had it which is very suspicious. I don't know if they don't respect me because I'm black or because they know I don't like how they treated me but something happened to my car between the test drive and me driving it off the lot and I now have to deal with the national branch to figure out what's happening. Even if you think you're getting a good deal (which they're also probably lying about by the way) it's not worth the hassle. More
Other Employees Tagged: Juan Colon, Carlos Garces
March 08, 2019
Fabio Thiers es Excellent Fabio es excelente vendor, professional, am able, educado. Lo recomiendo 100% tanto a clientes como a los granted de esta empresa. Gracias por todo. S Fabio es excelente vendor, professional, am able, educado. Lo recomiendo 100% tanto a clientes como a los granted de esta empresa. Gracias por todo. Saludos More
Other Employees Tagged: Jose Cepeda, John Booth , Jacob McNeely, Fabio Thiers
March 06, 2019
Long wait time, no communication, no transparency. I went in for a recall issue and was told it would only be 1 hour and after two hours was told my car hasn't even been seen yet. Never communicated no I went in for a recall issue and was told it would only be 1 hour and after two hours was told my car hasn't even been seen yet. Never communicated nor was a solution found. I am attempting to get in contact with general manager Simo Bassi or CEO William Nero to get my issue resolved and no one is willing to give me their information although it states on their announcements while on hold on the phone that they will gladly give you that information. More
Other Employees Tagged: Francisco Melendez
February 28, 2019
Fabio Fernández fue excellente Fabio Fernándes me atendió excelente, muy profesional. Excelente apresentaccion del carro. Me convencio. Demostró tener extenso conocimiento tanto del Fabio Fernándes me atendió excelente, muy profesional. Excelente apresentaccion del carro. Me convencio. Demostró tener extenso conocimiento tanto del vehiculo como del servicio al cliente. Mi esposo y yo Estamos Muy agradecidos por el excelente servicio de Fabio y de la compañía. Muchas gracias!!! More
Other Employees Tagged: John Booth , Jacob McNeely, Fabio Thiers
February 01, 2019
Fabio é Buen Vendedor Fabio fue una persona amable y con paciencia, muy profesionale y quedamls muy satisfechos con el trato que nos dio. Quedamls muy contentos con el auto Fabio fue una persona amable y con paciencia, muy profesionale y quedamls muy satisfechos con el trato que nos dio. Quedamls muy contentos con el auto que nos recomendó. Muchas gracias! Recomiendo a mis amigos! More
Other Employees Tagged: Guillermo Faria , Ruben Matos, Jacob McNeely, Fabio Thiers
February 01, 2019
Fábio é Um Ótimo Vendedor Fábio é um ótimo vendedor, presta um atendimento integral esclarecendo as dúvidas sobre o carro, a forma de financiamento e todos os demais detalhes r Fábio é um ótimo vendedor, presta um atendimento integral esclarecendo as dúvidas sobre o carro, a forma de financiamento e todos os demais detalhes relacionados com a venda! Muito obrigado por todo o esforço em atender bem! Parabéns! More
Other Employees Tagged: Felix Matos, Ruben Matos, Fabio Thiers
January 30, 2019
Fabio es Awesome Fabio me trato bien , me dio explicó como funciona las cosas me dio agua , me vino a cambiar las llaves de la goma muchas GRACIAS por su ayuda Fabio me trato bien , me dio explicó como funciona las cosas me dio agua , me vino a cambiar las llaves de la goma muchas GRACIAS por su ayuda More
Other Employees Tagged: Eric Kristan, Jose Cepeda, John Booth , Ruben Matos, Jacob McNeely, Fabio Thiers
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