Simone Badawi | Page 26

Excellent service!! Sales ppl patient and nice would reccommend to everyone! Owner john was awesome, along with the rest of the staff! Most helpful dealer ive ever been t Sales ppl patient and nice would reccommend to everyone! Owner john was awesome, along with the rest of the staff! Most helpful dealer ive ever been to, no pressure! More

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Overall Positive dispite a few issues with the car. I’ll start with the bad first. I had to wait an hour and a half after arriving to do a test drive I had scheduled. A week after purchasing the car the I’ll start with the bad first. I had to wait an hour and a half after arriving to do a test drive I had scheduled. A week after purchasing the car the transmission blew up. (Not there fault just unlucky) After purchasing the car I had my mechanic inspect and he found <10% pads remaining on front brakes. A couple of broken items on the interior that were not disclosed before purchase. Basically, I think they had gotten the car a day before I arrived to test drive. Maybe they shouldn’t post online until all inspections have been complete. Now onto the good. I gave them 4 stars above because they corrected every one of the cons above at no cost to me (other then having to drive to Lansing). I don’t think they were legally obligated to do this because the car was sold as is. I respect them for this and think that I would buy another car from them (as long as it had been fully inspected :)) Everyone we met was friendly and made our car buying experience as unstresfful as possible. More

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Full of lies and horrible customer service! She lies and treats people horrible! She has zero clue how to sell. But I guess when you sell junk, you don't have to be good. All cars have major iss She lies and treats people horrible! She has zero clue how to sell. But I guess when you sell junk, you don't have to be good. All cars have major issues and they do the least amount of fixing and or just quick fixes to get the car sold and they wash their hands of everything once they get your money. She says she will stand behind your purchase, but NEVER does! The owner, John, has the worst attitude. I bought a car and within the month I had over 3k in repairs and John would Not do anything about it. More

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Great Service I always felt welcome when I walked in, even at the end of the work day. It’s trying to purchase a car when you work a 8-5:30 job....thanks for workin I always felt welcome when I walked in, even at the end of the work day. It’s trying to purchase a car when you work a 8-5:30 job....thanks for working around my schedule. More

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Body work to my jeep done to perfection I took my jeep in for body work and it was finished in a timely fashion, the price was right with the estimate and as an extra they detailed my vehicl I took my jeep in for body work and it was finished in a timely fashion, the price was right with the estimate and as an extra they detailed my vehicle. Thanks to the Badawi's and employees. Vince G More

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Friendly Customer Service I had an amazing experience with the Motor Car family. Everyone was friendly and courteous. Simone was extremely helpful and answered all my questio I had an amazing experience with the Motor Car family. Everyone was friendly and courteous. Simone was extremely helpful and answered all my questions timely. One of the best car buying experiences in a long time! More

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A+ transaction I shopped for weeks at many dealers and this place has great deals but even better people. Jesse sold me with the thorough mechanical overview. I shopped for weeks at many dealers and this place has great deals but even better people. Jesse sold me with the thorough mechanical overview. More

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V. happy with purchase of an Aud in an impeccable condition! On 2/19 I purchaed a used Audi A5 S-line from the Motorcars of Lansing Delaership. I found the car on True Car on 2/9 and I provided my information on On 2/19 I purchaed a used Audi A5 S-line from the Motorcars of Lansing Delaership. I found the car on True Car on 2/9 and I provided my information on the website because I was potentially interested. Within 30 minutes I received a call from Keith to schedule a test drive. He was willing to fully adjust to my schedule and even suggested that we could meet on Sunday if that works better for me (I had an 1.5h drive). I test drove the car on 2/12. What I liked a lot is that after the initial test drive with Keith, he was ok with me taking a car on a spin by myself. After the initial ride we negotiated the price. In my opinion the negotiations were fair, we looked at other similar cars on the market, KBB value and other factors. Delarship was willing to drop the price to a reasonable range. We didn't close the deal that day but we got fairly close. We have been in touch with Keith for the next week. We ended up agreeing on the price over the phone. After that I test drove a car once more, and again Keith let me take the car by myself (I had a deposit on it). I truly appreciated this level of trust to the potential customer!!! Additionally Keith was totally ok with me having the car inspected in an Audi dealership. They even drove the car there for me as I live so far away. I must point out that the inspection, proved the car was in an almost impeccable condition! The "biggest" issue was a broken sun visor clip that Keith agreed to send me for no additional cost. Overall Keith was very helpful and willing to help even after the deal was closed. It was a very positive first experience with a dealership. Previously I only bought cars from private owners as I thought dealerships will try to scam potential buyers. I was proved wrong! I highly recommend Motorcars of Lansing because the car is in an amazing condition, Keith was very helpful throughout and after the purchasing process and the price was competitive! More

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Great experience I was looking for a good used car called up this dealership talk with Simone bout a few cars on the web wasn’t sure if I could get financing or not Si I was looking for a good used car called up this dealership talk with Simone bout a few cars on the web wasn’t sure if I could get financing or not Simone ask a short few ? Bout my income said she would call me back in 10 min an called me back in 5 min with less money down than I figured I would have to put down with a warranty I got the car I wanted great customer service A 1 dealer in my book thanks Simone More

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Great customer service! Went and test drove a car. They put together all paper came back and traded mine in and drove away new car. Transaction was seamless. Went and test drove a car. They put together all paper came back and traded mine in and drove away new car. Transaction was seamless. More

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