Simone Badawi | Page 25

Best Hands on team in the Business. I had a fender bender on Election Day. So I voted to take my car to Motorcars of Lansing to get it fixed. I brought to Motorcars for one reason and on I had a fender bender on Election Day. So I voted to take my car to Motorcars of Lansing to get it fixed. I brought to Motorcars for one reason and one reason only, "The Leadership". My car was repaired by a great team of mechanics that was managed by a great team of leaders. And it was this same leadership TEAM that had my vehicle back on the road in 2 days. It was also the same Motorcars Team that sold me my vehicle. Im not writing this review for xxxxxxor maybe a discount on an oil charge (which i have done here too), Im writing because its my opportunity to say thank you. Thank you Motorcars of Lansing. You continue to always be one step ahead of the rest. More

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They definitely changed my mind! I had originally posted a bad review but the dealership stepped up and went above and beyond to make things right! A dealership that will stand behind I had originally posted a bad review but the dealership stepped up and went above and beyond to make things right! A dealership that will stand behind what they sell by fixing any issues is a good one in my book! I appreciate John and Simone for being so amazing! More

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Poor and unprofessional Service department is u see educated regarding the issues with my vehicle and getting it fixed in a proper time frame. Hace gad nothing but problems s Service department is u see educated regarding the issues with my vehicle and getting it fixed in a proper time frame. Hace gad nothing but problems since purchasing the vehicle and have made only 3 payments. I will not reccomend anyone to purchase from here. More

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Surreal First, if anyone has a negative review towards Motorcars, they're most likely negative as xxxx from the jump. Motorcars is THE PLACE you want to go wh First, if anyone has a negative review towards Motorcars, they're most likely negative as xxxx from the jump. Motorcars is THE PLACE you want to go when purchasing and/or servicing your vehicle. Go there first before you go to one of these ridiculous dealerships that want your newborn children for an ugly xxx minivan. Motorcars owns their fleet so options for financing are pretty limitless. I purchased my 11' Ford Flex in June 2018 and even with poor credit, I got 2 hits from financing companies willing to work with me. This is after visiting 4 or more other dealerships and trying to secure financing on my own. Motorcars sales folks are from what I see, the best. There's no good cop/bad cop routine from the division of sales, finance and service you get an other places. They all work together across departments, no division. Simone should win an award, seriously! This girl has skills and most importantly, genuinely cares about your experience and how your handled. Simone listened to my needs, proposed options to meet them and closed the deal without me feeling took. She has pretty much held my hand through every step from purchase to servicing my vehicle. She gets after people and her team about meeting her customers needs. Hi Simone :) Motorcars on the service side is spectacular. I do a lot of driving, so I've been back for at least 3 oil changes (which come with free wheel alignment checks) and some minor repairs. Motorlube is excellent, in and out quick without breaking your wallet. Jack is great, straight to the point, evaluates your needs and quickly has an action plan and schedule on when you'll be good to go. Recently I worked with Bryan Scribner, a new hire, who is a great addition. My Flex needed repairs before an important family event and he busted xxx to make sure I wasn't without my vehicle. He stayed on top of the parts supplier for a quick turnaround, he kept me in the loop each day on progress and even provided his personal cell number with an offer to call him anytime if I had questions. Motorcars is a family. Trust me... You go in there and get to know the people and they are close as you can get in a work environment. They fly around getting xxxx done and work together to get it done right. Everyone communicates effectively and knows what they're talking about. I'm greeted like I'm family. The facility is modern, gorgeous and well kept. Don't be scared to sit comfortably, have some coffee or water, and depending on the day you may be able to get some Coney dogs. The owner is a work horse that cares deeply about how his business is ran. They go above and beyond for their customers. Even if it's me asking Crystal's crazy self to give me a ride to work while my car sits. Motorcars is the blueprint for how car sales should be done. Based on my experience thus far, I can't see me going anywhere else for purchasing or service. So to all of you that I've worked with; Simone, Mike, Crystal, Jack, Bryan and any others I've missed - Big Thanks! Let the haters do their job and hate. You got nothing but love from me. More

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Appreciated on my Dodge Charger thanks marti I would like to personally thank Marti Aldeco for doing any and everything on getting me my car. I would definitely recommend people go to her she goe I would like to personally thank Marti Aldeco for doing any and everything on getting me my car. I would definitely recommend people go to her she goes above and beyond to satisfy her customers and definitely great service. More

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They really get the job done!!!! I had been to a few different car lots even all the ones that said no matter what's on your credit they will get you finance but not one could get the I had been to a few different car lots even all the ones that said no matter what's on your credit they will get you finance but not one could get the job done for me with out me coming up with at least 1,000 dollars. But motorcars got the job done for me & I didn't have to come up with 1,000 dollars & still got me into a very nice vehicle. Marti was even working from home to get me approved she is very awesome in what she do I give them a 💯💯💯💯💯💯💯💯💯💯 will definitely be back when I'm ready to upgrade my car for sure..... More

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Great customer service Great service, they actually care about what you want Simone and John (owner) are wonderful. They made car shopping a lot easier. great job guys! Great service, they actually care about what you want Simone and John (owner) are wonderful. They made car shopping a lot easier. great job guys! More

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Nice experience Purchased a used vehicle from Simone, she made it a smooth and pleasant experience. Had a few issues after sale and Simone took care of them. Would re Purchased a used vehicle from Simone, she made it a smooth and pleasant experience. Had a few issues after sale and Simone took care of them. Would recommend this dealership for your next vehicle. More

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Customer Satisfaction Why I have given the rating I have given is because motorcars of lansing did a huge impact and helped me get a vehicle i really love within my price r Why I have given the rating I have given is because motorcars of lansing did a huge impact and helped me get a vehicle i really love within my price range.. I'd recommend anyone to them, they are welcoming and open for anything, I don't have the very best credit but somehow motorcars of lansing got me a reliable vehicle and made me a VERY SATISFIED CUSTOMER I cant wait to pay this off and get another vehicle from them. More

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Best dealership in the world!!! Motor cars is great and always ready to go the extra yard! They searched long and Hard and found the truck no one else could find me anywhere. I love Motor cars is great and always ready to go the extra yard! They searched long and Hard and found the truck no one else could find me anywhere. I love motor cars and wouldn’t buy a car anywhere else!! More

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