Simone McErlean | Page 30

Service agent was very courteous, professional and the work was well done. Our Altima was disabled. We had to wait 10 days but they fixed it on the same day of our appointment. It was such a blessing to g work was well done. Our Altima was disabled. We had to wait 10 days but they fixed it on the same day of our appointment. It was such a blessing to get it back. More

by SEED361 Verified Customer Verified Customer

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I love my car. Service so far is excellent. If my car keeps doing ok, I would buy another Nissan. I never had trouble with my other brands I bought. We had Chevy, Oldsmobile, and last our Pontiac G6. Hop keeps doing ok, I would buy another Nissan. I never had trouble with my other brands I bought. We had Chevy, Oldsmobile, and last our Pontiac G6. Hopefully the Nissan will hold up to there reputation More

by don.spengler Verified Customer Verified Customer

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Very professional and helpful I just drove in no appointment and they fit me and did the work. Thank you appointment and they fit me and did the work. Thank you More

by ALLAN.NEIBART Verified Customer Verified Customer

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Employees aim to please. I had a concern, which was addressed. They also checked out my car before I drove to Texas. addressed. They also checked out my car before I drove to Texas. More

by cherylwpb Verified Customer Verified Customer

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The entire experience was great. Charlene and Simone were awesome in their timely communication with us. awesome in their timely communication with us. More

by Linda Rehus Verified Customer Verified Customer

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Great dealership! Easy drop off and work completed same day. Very clean shop recommended them, day. Very clean shop recommended them, More

by JASONW206 Verified Customer Verified Customer

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Excellent service. On time as promised. Have used this service department for the last give suvs we have purchased at Rothrock. service department for the last give suvs we have purchased at Rothrock. More

by EDRACZ Verified Customer Verified Customer

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Staffs are professional. service / repair fees are reasonable. Response time is not long. Good experience as always reasonable. Response time is not long. Good experience as always More

by janetliu6 Verified Customer Verified Customer

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This dealership over the years told me that they will check my brake fluid and advise me if it needs to be changed despite that it says it should be changed every 10,000 miles, which I think is ridiculou check my brake fluid and advise me if it needs to be changed despite that it says it should be changed every 10,000 miles, which I think is ridiculous. Now all of the sudden they said they never said anything like that, and it should be changed as recommended. Ok make up your mind already. The rep that assisted me was a little on the rude side, and sat there talking to a fellow employee for about 15 min after my car was done. It wasn’t until I walked past them and looked in my car, and then looked at them did she tell me that I am done and she will get me finished up. This used to be a decent place, but customer service quality has noticeably dropped. More

by morena1383 Verified Customer Verified Customer

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They take care of my SUV really good no complain short wait and most of all staff are very accommodating. Can’t beat that… KEEP UP THE GOOD WORK GUYS… wait and most of all staff are very accommodating. Can’t beat that… KEEP UP THE GOOD WORK GUYS… More

by Mr Nice guy Verified Customer Verified Customer

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