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Simone McErlean

Overview Reviews (516) Inventory (278)

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Simone McErlean

Simone McErlean | Page 33

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.5

516 Reviews

4.5

516 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (516) Inventory (278)

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English

516 Reviews of Simone McErlean

Write a Review

July 03, 2021

Dealership Rating

Employee Rating

best deal in the allentown price is fair will be back More

by jay lin

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We look forward to your return to Rothrock Motors.

July 03, 2021

Dealership Rating

Employee Rating

Great customer service. The Express Line service was fast and the quality of work is excellent. I was happy with the overall experience. Thank you. and the quality of work is excellent. I was happy with the overall experience. Thank you. More

by Lilly

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 07, 2021 -

Nucar Nissan of Allentown responded

Lilly, thank you for the 5-star rating! We're happy to hear your service was completed quickly and hope to work with you again.

June 30, 2021

Dealership Rating

Employee Rating

The personal, are kind, friendly, knowledgable, and expedient. I like the athomosphere of all the people in the different departments. expedient. I like the athomosphere of all the people in the different departments. More

by 8thnomad

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 01, 2021 -

Nucar Nissan of Allentown responded

Thanks for letting us help, we're happy to hear that the team was friendly and knowledgeable. If there's anything else we could do for you, please let us know!

June 28, 2021

Dealership Rating

Employee Rating

Great customer service and quick turnaround time!! Highly recommend the sales and service departments! recommend the sales and service departments! More

by Mikesha Calhoun

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer

Jun 29, 2021 -

Nucar Nissan of Allentown responded

Mikesha, thanks for letting us help out, we're happy it was great. If there's anything else you need, let us know!

June 27, 2021

Dealership Rating

Employee Rating

The staff is always for friendly and professional. Clean waiting room. waiting room. More

by DCARL07

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Bennett, Anthony Karb, Greg David, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

Jun 29, 2021 -

Nucar Nissan of Allentown responded

This is what we like to hear! We appreciate your business and we hope the team can work with you again soon!

June 26, 2021

Dealership Rating

Employee Rating

They replaced the motor in my Nissan Titan and they did an excellent job! an excellent job! More

by David M.

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patrick Jeffers, Mario Sessanta

Jun 29, 2021 -

Nucar Nissan of Allentown responded

Thank you for the kind words, David! Let us know when you are ready for your next scheduled service!

June 21, 2021

Dealership Rating

Employee Rating

Lie totally about the repairTo fix the 2009 nissan Lie totally about the repair To fix the 2009 nissan cube Will never recommend your services to anyone Very upset and disappointed Lie totally about the repair To fix the 2009 nissan cube Will never recommend your services to anyone Very upset and disappointed More

by camoya449

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Wayne Roatche

Jun 22, 2021 -

Nucar Nissan of Allentown responded

We are saddened to know you feel this way about your visit to our service drive. Our team believe in the importance of providing every customer with transparent, efficient, and top quality service, and we’d appreciate the opportunity to speak with you about your concerns in more detail to reach a resolution together. We request that you reach out to our General Manager, Ron Carl, at 484-223-0554 at your earliest convenience. Thank you for your time.

June 17, 2021

Dealership Rating

Employee Rating

I brought my 2021 Ram 1500 in for its first service and was met by a friendly and helpful staff at Rothrock. They made me feel like part of the Rothrock family and provided truly exceptional service, I cou was met by a friendly and helpful staff at Rothrock. They made me feel like part of the Rothrock family and provided truly exceptional service, I couldn’t be happier! More

by Jchri027

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Wayne Roatche

Jun 18, 2021 -

Nucar Nissan of Allentown responded

We love having you as a part of the Rothrock family, and we appreciate you trusting us with your service needs! Thank you for leaving us this great review and be sure to come back and see us before too long!

June 11, 2021

Dealership Rating

Employee Rating

Service was efficient and done to my expectations. The work was routine maintenance so I have nothing more to add. It was completed as promised work was routine maintenance so I have nothing more to add. It was completed as promised More

by PERPLEXEED704

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 15, 2021 -

Nucar Nissan of Allentown responded

Thanks for letting us help out, we're glad the work was efficient. If you need us again, please let us know!

June 10, 2021

Dealership Rating

Employee Rating

Great place to get your car worked on the people are very nice and helpful no matter the car they can fix it love it nice and helpful no matter the car they can fix it love it More

by GSXRELL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Greg David, Monte Loch, Jarred Stirk, Patrick Jeffers, Charlene Kratzer , Pat Karner, Ansar Rahim, Daniel Rodriquez, Derryl fisher

Jun 11, 2021 -

Nucar Nissan of Allentown responded

Thank you for letting us know how we are doing! Let us know when you are ready for your next service!

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