Simone McErlean | Page 34
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
June 07, 2021
Very knowledgeable and helpful! I had to have my vehicle towed for service. Simone was very quick to call me and keep me informed on the problem with my vehicle. towed for service. Simone was very quick to call me and keep me informed on the problem with my vehicle. More
Other Employees Tagged: Patrick Jeffers
June 03, 2021
Very helpful gone beyond the scope to make sure the vehicle was ready for a date and time that was sent very helpful with car rental if needed very helpful by contacting me give me updates on a vehicle vehicle was ready for a date and time that was sent very helpful with car rental if needed very helpful by contacting me give me updates on a vehicle and what the process was gonna be like More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Wayne Roatche
June 02, 2021
Mario in the Chrysler area excellent service and very helpful and courteous. Nissan side total ignorance and management isn’t so helpful when an issue is told to helpful and courteous. Nissan side total ignorance and management isn’t so helpful when an issue is told to More
Other Employees Tagged: Mario Sessanta
May 04, 2021
I recommend the service that is excellent at Rothrock Nissan, they offer competitive prices, excellent service, and excellent customer service, I will definitely take my vehicle for any service that my c Nissan, they offer competitive prices, excellent service, and excellent customer service, I will definitely take my vehicle for any service that my car requires. More
April 16, 2021
Friendly, Efficient, Dependable and Timely Service provided at this Dealership. I've been bringing my vehicles to this Roth Rock Nissan Dealership for over 15 years now and will highly recommend it to provided at this Dealership. I've been bringing my vehicles to this Roth Rock Nissan Dealership for over 15 years now and will highly recommend it to anyone. More
April 11, 2021
While Rothrock had made an attempt to fix the car, it is still not fixed. When I picked up the car, Patrick never walked to the car to demonstrate the car was fixed. within 2 hours of taking the vehicle ho still not fixed. When I picked up the car, Patrick never walked to the car to demonstrate the car was fixed. within 2 hours of taking the vehicle home I called Rothrock and left multiple messages requesting another appt. I continued to call for the next several days and left multiple messages. I called Simone’s line, Charlene and patrick’s phone number. To date, I have not received a return call. The current issues with the car are the following: The key fob left with me does not function; The floor carpet is lower after the attempt to fix the car and the flame retardant is visible; The trunk kick plate still doesn’t work; The radio system continues to drop calls and the radio system goes blank. I would appreciate a call from the dealerships owner. Thank you, Christy Hume More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer
April 11, 2021
Love this place! Service is outstanding and love Simone- great attitude and very knowledgeable. Will definitely be coming back for regularly scheduled service. Once again I love this place! great attitude and very knowledgeable. Will definitely be coming back for regularly scheduled service. Once again I love this place! More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer
April 10, 2021
Been going there for service and repairs since I bough the car there two years ago, service is excellent and the people working there are pleasant and friendly, also they have great coffee. the car there two years ago, service is excellent and the people working there are pleasant and friendly, also they have great coffee. More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer

