Simone McErlean | Page 35

Easy experience at Roth Rock, Simone was super friendly and helpful as always. My techinian Patrick S. did a great job and even offered to wash my truck afterwards which is appreciated. Thanks! and helpful as always. My techinian Patrick S. did a great job and even offered to wash my truck afterwards which is appreciated. Thanks! More

by Jordan L Verified Customer Verified Customer

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The customer service was excellent. I got my first oil change and tires rotated. Only took about 90 minutes. The waiting area was very comfortable. change and tires rotated. Only took about 90 minutes. The waiting area was very comfortable. More

by VINCE110 Verified Customer Verified Customer

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Love Simone in the service department, she always takes great care of me and us on top of the guys to get peoples vehicles done as safely and quickly as possible!! She needs a raise!! great care of me and us on top of the guys to get peoples vehicles done as safely and quickly as possible!! She needs a raise!! More

by Suzanne Heine Verified Customer Verified Customer

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Very prompt and professional service on a timely manner The service advisor was very courteous and professional and the vehicle was completed in promised time The service advisor was very courteous and professional and the vehicle was completed in promised time More

by amrahim Verified Customer Verified Customer

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Very friendly and professional greeting and service. Service technician explained the service required for the 30000 mile checkup. Always received an honest service and left the dealership with satisfie Service technician explained the service required for the 30000 mile checkup. Always received an honest service and left the dealership with satisfied workmanship and piece of mind. More

by JRL1950 Verified Customer Verified Customer

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First the customer service when you arrive is fantastic but after that it’s all down hill. I had car inspected and had some preventive stuff done as well filter change battery cleaned.....so I thought a but after that it’s all down hill. I had car inspected and had some preventive stuff done as well filter change battery cleaned.....so I thought and paid for. Battery wasn’t cleaned and then told I need a new battery after I was just told my battery was good when it was inspected. So took car to Autozone and they changed it and the guy said this battery wasn’t cleaned..and that’s after I already brushed corrosion off. And they deny it and said it was cleaned. Non-sense and I’m done with Rothrock and Nissan car. And they deny knowing about faulty switch...I told them to google it. Car has 40 k on it and a mistake to buy. More

by klewis18067 Verified Customer Verified Customer

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Simone is very nice and knowledgeable about the cars and being able to assist me. Patrick did his magic and provided wonderful customer service. He even spoke to my father to explain the situation to ass being able to assist me. Patrick did his magic and provided wonderful customer service. He even spoke to my father to explain the situation to assist me with my decision making. I appreciate both of them assisting me with my car every time I have come in. Their assistance was greatly appreciated. More

by Gray17 Verified Customer Verified Customer

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Always great service and short wait times. Their staff is extremely knowledgeable and pleasant to work with. I definitely would recommend the service center and their team! extremely knowledgeable and pleasant to work with. I definitely would recommend the service center and their team! More

by jmitch0630 Verified Customer Verified Customer

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Very friendly, listen t my needs. No high pressure for addons.Tech found an issue was unaware of,I was glad he did because it was something that may have left me stranded. addons.Tech found an issue was unaware of,I was glad he did because it was something that may have left me stranded. More

by jcmeldrum1 Verified Customer Verified Customer

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I've been dealing with Rothrock for many years. Everyone I've come in contact with have been friendly and helpful. I would highly recommend them. I've come in contact with have been friendly and helpful. I would highly recommend them. More

by JUD_KLU Verified Customer Verified Customer

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