Simone McErlean | Page 38
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
December 23, 2020
Everyone was very friendly and professional. Did the work in a manner they told me it would be done. Colleen was very nice my service representative very happy with the service. Druckenmiller everyone was v in a manner they told me it would be done. Colleen was very nice my service representative very happy with the service. Druckenmiller everyone was very friendly and professional. Did the work in a manner they told me it would be done. Colleen was very nice my service representative very happy with the service. More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton , Alex Hieter
December 20, 2020
Fast and easy. A a a a a a a a a a a a a a a a a a a a a a a More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
December 18, 2020
I always get great customer service when I take my vehicle in for maintenance. The staff there are go pleasant and knowledgeable. I won’t take my car anywhere else! vehicle in for maintenance. The staff there are go pleasant and knowledgeable. I won’t take my car anywhere else! More
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer
December 17, 2020
Easy to book my appointment was able to work around my schedule although not every item was completed I was able to get my vehicle at the promised time will go back to find out where the cab leak is comin schedule although not every item was completed I was able to get my vehicle at the promised time will go back to find out where the cab leak is coming from More
December 16, 2020
Everyone was very nice, my oil change didn’t take long at all. The inside of the service department was clean, and the rest room was clean too. all. The inside of the service department was clean, and the rest room was clean too. More
Other Employees Tagged: Technician. John Genther
December 14, 2020
I had my 2018 Murano serviced on 12-10-20. I had several services completed, including getting a new key fob. 2 days after service i noticed wgat appeared to be a 6 inch cut un my carpet under front oasseng services completed, including getting a new key fob. 2 days after service i noticed wgat appeared to be a 6 inch cut un my carpet under front oassenger seat. Under the flap in carpet was a serial number. I caled to complsin about tear in carpet. I was notified by email that this is a factory perferated cut in carpet and no one "cut" my carpet.was not informed perferation was going to be pulled out prior to them doing so. Was not told why pull had to be made and am speculating it was to access serial no. I now have flap in carpet ,which us already fraying. Just wished someione woukd have notified me first. More
Other Employees Tagged: Patrick Jeffers
December 05, 2020
Rothrock is the best place for me to take my car to be repaired especially the service manager at Nissan service center Patrick Jeffers he is the man that makes you feel very comfortable always make you r repaired especially the service manager at Nissan service center Patrick Jeffers he is the man that makes you feel very comfortable always make you relax that and he's understanding what it does do a good job in keeping you and making you want to come back to Rothrock thanks for up for your greatest employee Patrick Jeffres More
Other Employees Tagged: Patrick Jeffers , Alex Hieter
December 02, 2020
I recently visited Rothrock for a quick oil change and must say, Simone does an exceptional job! Quickly greeted me upon entering and was very polite and professional. I was emailed before the estimated t must say, Simone does an exceptional job! Quickly greeted me upon entering and was very polite and professional. I was emailed before the estimated time. I will continue to use Rothrock service and would definitely recommend them! Fantastic service. More
Other Employees Tagged: Eric Gubish

