Skylar Lewis
Skylar Lewis at Wolfchase Honda

Skylar Lewis | Page 21

Service Advisor

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

5.0
398 Reviews
5.0

398 Reviews

Write a Review

398 Reviews of Skylar Lewis

August 19, 2020

Dealership Rating
Employee Rating

Friendly and I was out in thirty minutes. Very courteous, clean and check out was super. That really covers every thing I have to say. More

by gcarnes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2020

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent visit to our Service Department. I'm happy to hear that everything was great and you received courteous service in an efficient amount of time. We appreciate your business and look forward to serving you again.

August 14, 2020

Dealership Rating
Employee Rating

Mainly Good Checklist showed that 2 of my filters were in yellow zone. If I had been told that while car was being serviced I would have had work done then. Thi More

by alfanoralfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2020

Wolfchase Honda responded

Thank you for taking the time to leave feedback regarding your recent feedback. I completely understand how you feel about the filters and you are absolutely right, someone should have talked with you about them prior to completing your service. I will pass your comments along to our Service Director so that he can discuss this during the next service staff meeting. We truly appreciate your business and look forward to serving you again.

August 12, 2020

Dealership Rating
Employee Rating

Dexter is wonderful. He is knowledgeable about the service department. Dexter has always taken care of my car needs. Dexter keep up the good work! More

by mcferrendeborah
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander , Lea Lawrence

Aug 12, 2020

Wolfchase Honda responded

Deborah, first and foremost, thank you so much for your loyalty, we appreciate you. I'm happy to see that you recognized the hard work that Dexter puts in for our customers and our dealership. Dexter always goes the extra mile to make sure our customers are taken care of and completely satisfied with the service he has provided. We are lucky to have him on our team. We truly appreciate your business and look forward to serving you again.

August 11, 2020

Dealership Rating
Employee Rating

Excellent experience. From the open to the close of purchase I was treated fairly and with respect. They followed through with all commitments and made what is normally a painful experience much more p More

by Satisfied buyer
Recommend Dealer
Yes

Other Employees Tagged: Mike Sakaan

Aug 12, 2020

Wolfchase Honda responded

Thank you for taking the time to provide us with 5-star ratings, we truly appreciate it. I'm happy to hear that you had an excellent buying experience with Mike and our team. We strive to provide a comfortable, stress free buying experience, so it's rewarding to read your comments. We thank you for the opportunity to earn your business and wish you many safe and happy miles in your new Honda.

August 09, 2020

Dealership Rating
Employee Rating

A clean, comfortable and efficiently run department. It was nice to see a familiar face, Asst. Service Mgr. Donnie Fulkerson; the reason for my visit to Wolfchase Honda. This was my first visit to this d More

by skharp12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Fulkerson, shuttle driver

Aug 12, 2020

Wolfchase Honda responded

Welcome to the Wolfchase Honda Family, and thank you for the opportunity to serve you. We are so happy to have Donnie on our team and it's great to hear that some of his loyal customers will come visit our team here. I'm happy to hear that you enjoyed your service experience and enjoyed dealing with Skylar. We thank you for your business and look forward to serving you again.

August 08, 2020

Dealership Rating
Employee Rating

First Service to New CRV Very attentive and moved me through about as quick as they could. It took close to 2 hours to get an oil change but this was my first service since bu More

by NIKKI.LEKHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones , Tony Duggan, Lea Lawrence, Mario Rossi

August 08, 2020

Dealership Rating
Employee Rating

Anthony Highland Everyone was very helpful and took care of me in record time. It could not have been easier and everyone was very friendly and professional. More

by BHIGHLAND5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Youmni Hamami

August 07, 2020

Dealership Rating
Employee Rating

Friendly and quick customer service. Sklyar was friendly, helpful, knowledgeable, and provided quick and professional customer service. We called with our issue, he gave us great advice, More

by TRIPSDAD58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Wolfchase Honda responded

Thank you for taking time out of your day to leave us a 5-star rating. I'm pleased to hear that you had a great experience with Skylar. Skylar has been with us for many years now and always goes above and beyond to make sure our clients are completely satisfied, so I'm happy to see that you recognized his knowledge and friendliness. We truly appreciate your loyalty and look forward to serving you again.

August 07, 2020

Dealership Rating

OIl change and tire rotation (B1 service) Nice facility with very friendly service people. I liked that I could drive into the covered area. Service was overall very good. Thanks to the team. More

by East Memphis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent Oil and Filter change with Tire Rotation. I'm glad to hear that you found our team to be friendly and enjoyed our facility. We recently update our service facility, so it's nice to hear that it's being noticed. We truly appreciate your patronage and look forward to serving you again.

August 05, 2020

Dealership Rating
Employee Rating

Service dept(ones that takes and brings the car back to you)are very aggressive driving the car on the lot.driving it fast on the lot More

by christianbuan2011
Recommend Dealer
No

Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones , Tony Duggan, Lea Lawrence, Mario Rossi

Aug 20, 2020

Wolfchase Honda responded

Thank you for your recent visit to our Service Department and for taking the time to provide feedback regarding your experience. I'm sorry to hear our porter was driving too aggressively while in control of your vehicle and certainly understand how you feel. I have provided a copy of your feedback to our Service Director so that he can speak with the porters about this issue and the importance of safety.. We truly appreciate the opportunity to serve you and again, I apologize for the inconvenience.

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