Sohail Butt | Page 69

A great experience marred by Rob Rypysc in Finance My wife and I had an overall good experience. Our Sales gentleman, Eric Concepcion was terrific. He was honest, helpful, accommodating, and genuine. My wife and I had an overall good experience. Our Sales gentleman, Eric Concepcion was terrific. He was honest, helpful, accommodating, and genuine. He answered all of my questions without being forceful. He accommodated us well, as we had a toddler with us and needed to come back two additional times. Our salesman, Eric, even came in on his off day so that we could test drive while our daughter was still at Day Care. I would deal him again and recommend him to anyone. Unfortunately, the same cannot be said for Rob Rypysc in Finance. We had been preapproved from a lender with a good rate, length and payment. The lender said that Toyota was an eligible dealer and that only a phone call and our reference number. Rob blantantly lied to us and claimed that he did not deal with our lender and tried to sell us to a different lender we were not interested in. When we called the lender to resolve the issue, Rob went so far as to tell us we had to call from the sales floor because he had another customer waiting. I can't stress enough how rude, dishonest, and inconsiderate he was to both my wife and I. We waited 30 minutes to speak with the finance manager, Sohail. When we did, he quickly showed us our lender at the top of the lender list, made a quick phone call to thelender, spoke with someone briefly that he seemed quite personable with, and gave us the loan we wanted with the lender that Rob claimed was not affiliated with the dealership. Sohail apologize for the ordeal and even brought my daughter a teddy bear. Its too bad that one guy in the finance department, Rob Rypysc, ruined what was otherwise and pleasant and effortless experience. More

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Excellent experience from start to finish. Eric Levine was a pleasure to work with. He made the whole process easy and stress free. The dealership was top notch from top to bottom, inside and o Eric Levine was a pleasure to work with. He made the whole process easy and stress free. The dealership was top notch from top to bottom, inside and out. Highly recommend buying a car there. More

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Traded in 2008 Tundra, purchased 2016 Tundra Eric Concepcion was very courteous, helpful, and gave me a fair deal on my trade-in and purchase. Although I had to wait for the 2016 Tundra to be de Eric Concepcion was very courteous, helpful, and gave me a fair deal on my trade-in and purchase. Although I had to wait for the 2016 Tundra to be delivered, Eric kept me informed. David Blackert was also very nice and helpful in my purchase. There was one other person, I think it was the Parts Manager, was nice along with everyone else I encountered at Toyota of Wallingford. More

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Couldn't be happier! Superior Experience! Tim Roy helped me find my new Tundra. Toyota of Wallingford only had a few Tundras on the lot when I first arrived, all with the 4.6L engine. Tim took Tim Roy helped me find my new Tundra. Toyota of Wallingford only had a few Tundras on the lot when I first arrived, all with the 4.6L engine. Tim took the time to find me the Tundra of my dreams with the 5.7L engine and the options that I wanted. The sale price of the Tundra, as well as the value they gave me for the trade-in of my 4Runner, were right on point with Kelley Blue Book. I will admit to shopping around at other dealers after first meeting with Tim at Toyota of Wallingford, and nobody else even came close to the price or the superior level of service. This is the first time I've ever felt that I got a really fair, honest deal at a dealership! I would recommend anyone looking for a new Toyota to go right to Tim Roy - he will take great care of you every step of the way! More

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GREAT EXPERIENCE Tim Roy was my salesman at Toyota of Wallingford. Very laid back, no pressure, and easy to work with. He took the time to explain all the features o Tim Roy was my salesman at Toyota of Wallingford. Very laid back, no pressure, and easy to work with. He took the time to explain all the features of the vehicle, got my cell phone linked up and went over all the service's available to me. Thanks to him the whole process was quick and painless. Of course Toyota of Wallingford is an excellent dealership and a great salesman is the icing on the cake. I wouldn't hesitate for a minute to recommend Tim and Toyota of Wallingford! .....................Lou More

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Good deal on a great car I had a very positive experience at Toyota of Wallingford. Daryl Martinez, a new salesperson, did a great job explaining all the features of my new 20 I had a very positive experience at Toyota of Wallingford. Daryl Martinez, a new salesperson, did a great job explaining all the features of my new 2016 Toyota Corolla. I got the price I wanted and the entire transaction was painless! The dealership gives you free lifetime oil changes and batteries, too. I would recommend this dealership to anyone interested in a new or certified pre-owned car. More

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Excellent car buying experience We came to Toyota of Wallingford while looking for a car for our daughter to use while commuting to school. We had looked at some other cars already We came to Toyota of Wallingford while looking for a car for our daughter to use while commuting to school. We had looked at some other cars already and were unhappy with the prices. Isaac approached us and I immediately felt comfortable speaking and joking with him. After telling Isaac what we were looking for, he recommended two vehicles and quickly set up test drives. I never expected that I would buy a Toyota, as I had believed them to be overpriced. I was pleasantly surprised and found that I could get into a lease at an affordable price with no money down. Although I usually dislike car shopping, and had already left some other local dealers unhappy, I found that I enjoyed dealing with Isaac and Toyota of Wallingford. I will definitely come back when looking for my next vehicle. More

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Quick and easy Leasing The sales / finance team - Mike & Sohail were friendly , knowledgeable , and efficient! The service dept is always clean and the staff is very accom The sales / finance team - Mike & Sohail were friendly , knowledgeable , and efficient! The service dept is always clean and the staff is very accommodating. Thank you Toyota of Wallongford- I love my new Rav4! More

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Satisfied A great overall experience from the time I first visited the deal, through the day I drove off with my new vehicle. Great customer service. A great overall experience from the time I first visited the deal, through the day I drove off with my new vehicle. Great customer service. More

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great experience The whole staff was absolutely wonderful, professional and respectful. They took their time to allow me to understand all options and worked to get t The whole staff was absolutely wonderful, professional and respectful. They took their time to allow me to understand all options and worked to get the pricing that i needed. More

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