This dealership is second to none. I drive 30 miles each way to get each and every service done at Toyota of Wallingford. I wouldn’t go anywhere else! I have been a customer at this dealership for more than 20 years. The people that work there are fantastic and are always very helpful. The owner Steve, and his sons Steve Jr. and Paul. always make sure that your experience is a good one. The service department is also outstanding which is why I drive the 60 miles round trip for every service. If you want a great experience, make the trip and go to Toyota of Wallingford. You will be happy you did!
"Awesome Toyota dealer"
Steve and his dad are great people. They really care about the customers and all the staff and sales managers are great. Not one of them are pushy or out to take your money. I walked into Toyota of wallingford three months before my husband and I got married in a panic and was treated with respect and they listened. We Can not speak more highly of Toyota of wallingford! Great customer service and great company! We own two Toyota’s and we wouldn’t change that! Always remember a face or a name and very polite.
- G Powers
I stopped in to see the owner Steve Zion, and was welcomed by so many people. No pressure, just helpful. Saw my friend Diane Roberts, met with Steve, and the sweetest Dog ever. A warm atmosphere with friendly people.
"Canceled my warranty without my knowledge "
Recently called dealership to get my truck serviced and found out the extended warranty that I purchased with the truck in 2013 had been canceled. After talking with Toyota Financial Services they informed me the dealership canceled my warranty without my authorization or knowledge in 2015. I have tried to contact the dealership and no one wants to talk to me or return my phone calls. Don’t buy a vehicle from these crooks. They might come off as nice but will screw you over and look the other way. Now I am forced to pay for a repair that should have been covered by warranty.
"Bob Olsen Asst. service manager"
- John Early
Bob Olsen, is very informative and fully explains service needed in detail. Very professional a credit to the dealership and to Toyota. brand.
"*** Read before you buy your care here ***"
We leased returned our Toyota Camry and got a new Toyota Highlander (Apr 2016). On July 2016, we got a call from Toyota Financial that they couldn't find Camry, worked with the dealership to resolve the issues. On Oct 2017, we got a call from the debt collector that we owe Toyota financial about $3400.00. After talking with Toyota of Wallingford, they told us that repair of scratches and dents was a lot higher than they wrote down in our contract. Nov 2017, Wallingford Toyota told us that they will work out with Toyota. Jan 2018, we started to receive calls from debt collector again, that we owe them $1200+. Tried to work with the dealership, no response for while. When we told them that we will file a complain and write a bad review, they started to respond and promise to take care of $900. In the meantime, Toyota Financial put an entry on my credit report, due to that we weren't able to a buy new house and our insurance went up, spent over 100 hours of our time. At least 3 calls from debt collector every day.
"Best experience ever Trading in my Chrysler for a new Camry "
Truly loved my car but was sick of sinking dollar after dollar into it to fix stuff. So I started thinking about maybe getting a new car. Of course like anyone I hate going to dealerships, and wanted the process to be as simple and easy as possible. I then began to ask my self what kind of car am I going to get? I mean I had it in my head for years I would get the same car but newer, but as I thought of it more I spent so much money fixing things and trying to make noises go away. I realized it was time to buy a car not only for looks but for dependability and quality. I then thought of all the people I know and the cars they drive and their experiences with their vehicles. Out of everything I gathered over this process I came to terms with buying a brand I didn’t particularly like because there was nothing really eye catching or appealing to me personally. Then the new Camry came out..... Ok no big deal, but then driving down the road one day I look at this car as I’m driving by, and I can’t believe how nice the car looked as I examined it closer I realized it was a new Camry. WOW 😮 I started asking my long time friend Steve Zion who I often brought my car to, to fix it. How much it would be to get into a mid level new Camry? And sent a picture from their website to him. A couple hours later he asked me a few questions about money down and if I was going to trade my car in. Again I loved my car but at this point I need something that will last long, looks good, and isn’t a money pit. So I said ya I’ll trade it. He then set appointment for me with one of his sales specialist Fred. Fred was awesome he called the day before my appointment to confirm and assured me he would take great care of me through the process. The day of my appointment I pulled up to the dealership and realized Fred had the car I was thinking about buying sitting out front. As I went in I was greeted with friendly faces and asked for Fred. Moments later Fred appeared. Fred was super nice and asked if I wanted to test drive the vehicle. Of course I did, so off we went. Again WOW 😮 this car is not only nice looking inside and out. It flys, it had such nice pick up and felt so smooth I couldn’t believe it. Through the ride Fred explained all the features and what they do. I was super shocked how many cool things come in this vehicle. By the end of the ride I had made up my mind. IM BUYING A NEW CAMRY. I told Fred I wanted to look at other ones on the lot before I chose one. He again was super knowledgeable and explained all the differences between trim levels. After running around the lot for about an hour compairing, I chose the original one that I test drove. Fred then walked me through filling out the paperwork and had my car appraised. In less than an hour I was in the business office signing. The business manager Sohil like everyone in the dealership was super friendly and nice. He explained everything and made sure I understood everything as well. After my painless time in the business office Fred greeted me outside the door and walked me to my brand new car 😊😍😀 I was so happy with everything. The car, the dealership, the sales person, the finance manager it was truly an awesome experience. As I was leaving I immediately called the owner Steve to tell him how awesome everything and everyone was. I will definitely be sending all my friends and family to Toyota of Wallingford for their next car😃
"Excellent Experience "
Buying this car was so easy. The people there are so so nice. I would recommend this dealer to everyone. Ask for Steve he is so nice.
This place is great. Everyone is so helpful and friendly. Great deals, I would not buy a car anywhere else. I recommend this dealership to everyone .
Awesome place. I wouldn’t go anywhere else.
Everyone is so helpful. Awesome salesmen
No pressure at all