Sonia Abukweik | Page 5

Sonia provided great customer service and I appreciated the updates as the day went by. She was very friendly and helpful. the updates as the day went by. She was very friendly and helpful. More

by THUYHA1997 Verified Customer Verified Customer

Print

Was attentive upon arrival, but we are still waiting for our part so they can repair vehicle. 2 weeks later. Crickets from Service Center. our part so they can repair vehicle. 2 weeks later. Crickets from Service Center. More

by Heather Verified Customer Verified Customer

Print

My experience with Sonia Abukwiek was exceptional! I would request her in the future. Thank you. I would request her in the future. Thank you. More

by zkat708 Verified Customer Verified Customer

Print

It took me 2 trips to get the problems solved and to get another job completed another job completed More

by garybradford Verified Customer Verified Customer

Print

Outstanding Team! Informed, professional and friendly service. I felt well-informed throughout the service, offered a clean, well-supplied waiting area and clean bath Informed, professional and friendly service. I felt well-informed throughout the service, offered a clean, well-supplied waiting area and clean bathroom. I was offered a safety inspection as well as a complimentary car wash. Outstanding! More

by GINICA Verified Customer Verified Customer

Print

Always courteous and prompt service. The staff remembered my request from last visit and added a car wash too. 10/10 highly recommend The staff remembered my request from last visit and added a car wash too. 10/10 highly recommend More

by Krompulos Verified Customer Verified Customer

Print

Sonia is amazing. Such a nice and thorough service advisor. Would highly recommend this dealership. Such a nice and thorough service advisor. Would highly recommend this dealership. More

by kaylaallon Verified Customer Verified Customer

Print

The service people I delt with directly were fine. However, the diagnostics on my cars issues were completely wrong, and the fix that was recommended was completely unnecessary and would not have solv However, the diagnostics on my cars issues were completely wrong, and the fix that was recommended was completely unnecessary and would not have solved the issue. I had the service person take notes when I dropped it off and asked that they pull the solenoid and check the VVT screens, both upper and lower for crud, which was the issue that was solved at the El Cerrito dealership last year. They did not check the screen and just told me I had a bad connector at the Solinoid. In addition, they attempted to sell me a new wiring harness for $3500 instead of a new $10 VVT solenoid connector, which they said was unavailable except through pick and pull. I googled the connector and they are commonly available at Napa auto parts and I had one the next day and installed it myself in 10 min. I was told if I could find one of those connectors at pick and pull they’d install it for $600 bucks, xxx Manly Honda!?!?!! I doubt I will ever use your dealership again because of my experience. This was a couple weeks ago and I’ve since bought a 2017 Honda ridgeline. I will be taking my Honda elsewhere for service because I can’t trust you guys. More

by DAMPSNEAKER Verified Customer Verified Customer

Print

The customer service is over the top. Friendly and willing to help at all cost. I give them my highest recommendation. Friendly and willing to help at all cost. I give them my highest recommendation. More

by KITTO Verified Customer Verified Customer

Print

I wasnt hsppy with the delay in grtting partd but once in the derbice was excellent the derbice was excellent More

by RVGPRO Verified Customer Verified Customer

Print