Sonya West
Sonya West at Galleria BMW

Sonya West | Page 18

Senior Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
5.0
342 Reviews

Sonya West is an award-winning sales and leasing specialist with over 10 years in the automotive industry. Her success is driven by putting her clients at the center of all she does. Her consulting centers around not only clients’ wants but their underlying, and sometimes unspoken, needs. Her favorite quote is, “nobody cares how much you know until they know how much you care.” Nothing gives her more joy than meeting new people, developing new relationships, and putting her new friends behind the wheel of the perfect vehicle. Outside of work, Sonya enjoys anything outdoors and spending time with her 2 rescue dogs. She has always been an advocate for animals in need helping out whether it is carrying food around in her car to donating a percentage of her commission to sponsor Heartworm treatment for shelter dogs. She would love to see pictures of your fur babies. Post on her FB page SonyaWestBMW or email sonya.west@galleriabmw.com

Dealership Experience

9 yrs, 7 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Facebook - Sonya West BMW

Instagram - Sonya West BMW

View more specialties & trainings

Languages Spoken

English English

Employee Video

5.0

342 Reviews

Write a Review

342 Reviews of Sonya West

July 20, 2024

Dealership Rating
Employee Rating

Absolutely love the patience & accessibility offered. Salesperson was very knowledgeable on features and perks. An issue was resolved & settled promptly with an amazing outcome. Also, very fast with resu More

by Mayrasauceda523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina , Ryan Light

Jul 22, 2024

Galleria BMW responded

Courtesy and respect is what you deserve. Thank you so much for leaving us a great review. We’re glad we could get things fixed promptly and that you were happy with the outcome. If there’s ever anything you need, don’t hesitate to ask.

July 09, 2024

Dealership Rating
Employee Rating

This was my second time buying from Galleria BMW. Sonya was great! Very knowledgeable about the x4. More

by eb_crawford
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz

Jul 10, 2024

Galleria BMW responded

Thank you so very much for taking the time to leave us your review. It always makes us happy to be able to deliver a 5 star experience. Along with Sonya, everyone at Galleria BMW appreciates your business and the trust you put in us. Please know if there is anything you need, we will be here. Thanks again!!!

July 09, 2024

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Sonya was very nice, professional and knowledgeable of her product. Galleria was a wonderful dealership and would recommend it to my friends More

by jrbullock1928
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2024

Galleria BMW responded

You are so very kind! Thanks for the great review and your kind words about Sonya. We will always be here for anything you need so please never hesitate to reach out. We love having you as part of our family!

July 06, 2024

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Sonya is wonderful she is always willing to go over and beyond and so helpful. I will always choose her anytime I decide to upgrade my vehicle. More

by Amber Banks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz

Jul 08, 2024

Galleria BMW responded

Sonya and everyone at Galleria BMW will for you whenever you may need us. We are overjoyed that you choose us for your automotive needs. Thank you for your great review and your kind words. And please know, we will always go above and beyond for you.

July 02, 2024

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Sonya was very personable and easy to work with. She made my experience enjoyable and I’m happy to be part of the BMW family. More

by Slhopson85
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 03, 2024

Galleria BMW responded

You are part of the family! Thank you so much for your kind words about Sonya and for leaving us a great 5 star review. Please let us know if you ever need anything.

June 29, 2024

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I wanted to share my recent experience while shopping for a vehicle at Galleria BMW. As we all know, shopping for a car can be a stressful experience, especially when it comes to finding a dealership th More

by Greg Pena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER

Jul 05, 2024

Galleria BMW responded

We are very happy you shared your experience with us. Making our customers happy is our #1 priority. Thank you so very much for your kind words about Sonya and Michelle and will love to share that with them both. Please know that you are a member of the Galleria BMW Family and we are always here if you need us.

Jul 05, 2024

Galleria BMW responded

You are very welcome and please know that we are always here for you. Have a great weekend!

June 28, 2024

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Galleria has excellent service. The service that we’ve received is great. We are truly satisfied and will highly recommend to others More

by derwinjjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Galleria BMW responded

We are so happy you are truly satisfied and received great service. Our goal is to deliver the best experience we can and exceed our client's expectations. Thank you for taking the time to leave us your comments and most importantly, thank you for putting your trust in us.

June 22, 2024

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The folks at Galleria BMW know how to run a dealership. Totally professional and efficient and fun to do business with! The sales professional that I dealt with, Sonya West, was a total pro! I would be a r More

by KA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Reeves , Ryan Light, Cody Bowman *****

Jun 24, 2024

Galleria BMW responded

KA, we are so pleased to hear that you had such a professional and efficient experience with our dealership and team! Thank you so much for your kind words about Sonya. We really appreciate your business and trust, and we could not be more grateful to have you as part of our Galleria BMW team!

June 18, 2024

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Wonderful service, timely response to inquiries and efficient courteous staff. I’m very pleased with the overall experience I’ve had with them. More

by Drl36109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

Jun 18, 2024

Galleria BMW responded

Thank you so much for your kind words! We are so pleased to hear that you received wonderful service and timely responses to your inquiries. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 17, 2024

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Employee Rating

Sonya was awesome! Couldn’t have asked for a better client advisor. She made the purchasing process simple and was very communicative the whole entire time even when sh More

by Info.apham@yahoo.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 18, 2024

Galleria BMW responded

Thank you so much for your kind words about Sonya and out team! We are so pleased to hear that you had such an informed and overall great experience with us. If there is anything else that we can assist you with in the future, please do not hesitate to reach out to us. We really appreciate you!

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