Sonya West is an award-winning sales and leasing specialist with over 10 years in the automotive industry. Her success is driven by putting her clients at the center of all she does. Her consulting centers around not only clients’ wants but their underlying, and sometimes unspoken, needs. Her favorite quote is, “nobody cares how much you know until they know how much you care.” Nothing gives her more joy than meeting new people, developing new relationships, and putting her new friends behind the wheel of the perfect vehicle. Outside of work, Sonya enjoys anything outdoors and spending time with her 2 rescue dogs. She has always been an advocate for animals in need helping out whether it is carrying food around in her car to donating a percentage of her commission to sponsor Heartworm treatment for shelter dogs. She would love to see pictures of your fur babies. Post on her FB page SonyaWestBMW or email sonya.west@galleriabmw.com
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
13 yrs, 11 mos
Specialties & Trainings
Facebook - Sonya West BMW
Instagram - Sonya West BMW
Youtube URL - Sonya West's BMW car Girl
Languages Spoken
English
Employee Video
342 Reviews
Write a Review342 Reviews of Sonya West
March 22, 2024
Sony West has great customer service and actually cares about her customer's needs/ wants. She took her time to show me all available options in the store, in shipment and production to narrow down what I about her customer's needs/ wants. She took her time to show me all available options in the store, in shipment and production to narrow down what I wanted and the time frame of when my car would be available. Thank you for keeping the high BMW experience customers expect and deserve. More
Other Employees Tagged: Cody Bowman in finance - 5 star!
March 21, 2024
The level of care and appreciation this dealership has for its customers is paramount as to why we continue to come here. The maintenance crew is top notch. for its customers is paramount as to why we continue to come here. The maintenance crew is top notch. More
Other Employees Tagged: Shane Dusang, Billy Herbert, Andrew Saenz , Chris Veninga
March 19, 2024
I got a quote on the car I inquired about but no follow up that I can recall. The quote was substandard and I ended up getting a luxury car closer to home in Florida up that I can recall. The quote was substandard and I ended up getting a luxury car closer to home in Florida More
March 17, 2024
This dealership is one of the best dealership I’ve ever worked with. They truly go above and beyond for their customers convenience. This is my second car from this dealership, and they always beat every l worked with. They truly go above and beyond for their customers convenience. This is my second car from this dealership, and they always beat every local dealership deal, which makes getting a car from them so worth it regardless where you are in the United States. My first car was shipped to Michigan and my second car is shipped to Georgia, the service has been magnificent. Particularly, Sonya West, who is so wonderful, pleasant to work with and extremely responsive. Sonya, make sure that her customer is well taken care of, well heard, and facilitates the process to make it so enjoyable getting a new BMW. She will get you the car you want for the best possible deal. I cannot imagine myself getting another BMW from a dealership that is not Galleria BMW and from someone other than Sonya. DEFINITELY ENJOYING THE NEW RIDE, AND ALL THE SERVICE RECEIVED ALONG THE WAY. THANK YOU. More
March 05, 2024
I recently purchased a BMW through Sonya West with Galleria BMW. Sonya is very kind and knowledgeable, and she goes above and beyond to answer your questions and find the right vehicle for you. Everyo Galleria BMW. Sonya is very kind and knowledgeable, and she goes above and beyond to answer your questions and find the right vehicle for you. Everyone with Galleria BMW is professional and polite, and they made the process of purchasing a vehicle an enjoyable one. I definitely recommend Galleria BMW to anyone wanting to purchase or lease a BMW. More
Other Employees Tagged: Cody Bowman
February 24, 2024
Galleria BMW makes you feel at home when you walk in the door. They make the process easy and provide professionalism during the whole process. Sonya West went above and beyond to assure customer satisfacti door. They make the process easy and provide professionalism during the whole process. Sonya West went above and beyond to assure customer satisfaction . She is very knowledgeable about BMW automobiles and made sure I understood all safety features were set before I left the dealership, she even stayed late . It’s hard to find these kind of people in today’s market. I would like to take the time to say thank you to the entire staff at Galleria BMW for being such awesome people. I will always be a lifetime customer and will definitely be sending future customers your way. We are so lucky to have you serving the coast. More
Other Employees Tagged: MICHELLE LADNER, Nadia Bordelon, Billy Herbert , media email
February 24, 2024
Sonya did a great job helping us find just the right car. She went out of her way texting and phoning us to let us know what was available. I would recommend her very highly She went out of her way texting and phoning us to let us know what was available. I would recommend her very highly More
February 16, 2024
Sonya West was exceptional to work with on buying my new X3! I highly recommend Sonya as a sales specialist who has a thorough knowledge of the features and functions of BMW vehicles. Sonya is a professiona X3! I highly recommend Sonya as a sales specialist who has a thorough knowledge of the features and functions of BMW vehicles. Sonya is a professional and provided a comfortable and personable environment throughout the entire process of buying my BMW. More

