Sonya West
Sonya West at Galleria BMW

Sonya West | Page 23

Senior Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
5.0
342 Reviews

Sonya West is an award-winning sales and leasing specialist with over 10 years in the automotive industry. Her success is driven by putting her clients at the center of all she does. Her consulting centers around not only clients’ wants but their underlying, and sometimes unspoken, needs. Her favorite quote is, “nobody cares how much you know until they know how much you care.” Nothing gives her more joy than meeting new people, developing new relationships, and putting her new friends behind the wheel of the perfect vehicle. Outside of work, Sonya enjoys anything outdoors and spending time with her 2 rescue dogs. She has always been an advocate for animals in need helping out whether it is carrying food around in her car to donating a percentage of her commission to sponsor Heartworm treatment for shelter dogs. She would love to see pictures of your fur babies. Post on her FB page SonyaWestBMW or email sonya.west@galleriabmw.com

Dealership Experience

9 yrs, 7 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Facebook - Sonya West BMW

Instagram - Sonya West BMW

View more specialties & trainings

Languages Spoken

English English

Employee Video

5.0

342 Reviews

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342 Reviews of Sonya West

March 22, 2024

Dealership Rating
Employee Rating

Out of state customer bought my vehicle online and Sonya was my Sales Agent. She was very good and went out of her way to help me. More

by Rocky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Galleria BMW responded

Rocky, thank you so much for putting your trust in our dealership! We could not be happier to hear that Sonya was very good and went out of her way to assist you and you're buying process. Thank you so much for your business and trust!

March 22, 2024

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Employee Rating

Sony West has great customer service and actually cares about her customer's needs/ wants. She took her time to show me all available options in the store, in shipment and production to narrow down what I More

by Manny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Bowman in finance - 5 star!

Mar 25, 2024

Galleria BMW responded

Manny, thank you so much for sharing such kind words about Sonya and our dealership! We are very pleased to hear that she took the time to show you all available options in store, shipment, and production, and helped you to narrow down to what you wanted! If there's anything that we can assist you with further in the future, please do not hesitate to reach out to us. We really appreciate your business and trust!

March 21, 2024

Dealership Rating
Employee Rating

The level of care and appreciation this dealership has for its customers is paramount as to why we continue to come here. The maintenance crew is top notch. More

by William.bjork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang, Billy Herbert, Andrew Saenz , Chris Veninga

Mar 25, 2024

Galleria BMW responded

William, we are so happy to hear that you believe the level of care and appreciation that we have for our customers is paramount, and you will continue to come here! If there's anything else that we can assist you with, please do not hesitate to reach out. We truly cannot be happier to have you as part of our Galleria BMW family!!

March 19, 2024

Dealership Rating
Employee Rating

I got a quote on the car I inquired about but no follow up that I can recall. The quote was substandard and I ended up getting a luxury car closer to home in Florida More

by Wilmington02
Recommend Dealer
No
Mar 20, 2024

Galleria BMW responded

Hey there! We are unable to locate you in our system so that may explain this issue. Please reach out to us at your earliest convenience if there is anything we can assist you with. Your feedback is appreciated.

March 17, 2024

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Employee Rating

This dealership is one of the best dealership I’ve ever worked with. They truly go above and beyond for their customers convenience. This is my second car from this dealership, and they always beat every l More

by Aboudé
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Galleria BMW responded

Aboudé, Thank you so much for sharing such kind words!! We could not be more pleased to hear that we provided you with the best of the best dealership experience. We really appreciate your repeated business as well. Sonya truly is the best of the best, and we are so happy that you think so too! If there is anything we can assist you with in the future, please do not hesitate to reach out. Once again, thank you for your business. We are so grateful to have you as part of the Galleria BMW Family!!

March 05, 2024

Dealership Rating
Employee Rating

I recently purchased a BMW through Sonya West with Galleria BMW. Sonya is very kind and knowledgeable, and she goes above and beyond to answer your questions and find the right vehicle for you. Everyo More

by Lanad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Bowman

Mar 14, 2024

Galleria BMW responded

We are so happy to hear you had an enjoyable car-buying experience with us here at Galleria BMW. Thank you for the kind words & congratulations on your new vehicle!

Mar 15, 2024

Lanad responded

Thank you! I love my new BMW!

February 24, 2024

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Employee Rating

Galleria BMW makes you feel at home when you walk in the door. They make the process easy and provide professionalism during the whole process. Sonya West went above and beyond to assure customer satisfacti More

by Beamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Nadia Bordelon, Billy Herbert , media email

Mar 01, 2024

Galleria BMW responded

Beamer, Wow! Thank you so much for sharing such kind words. We could not be happier to hear that you had such an easy and professional experience with our dealership and staff. Sonya truly is the best of the best, and we are so happy to hear that you thought so too! If there is anything that we can assist you with in the future, please do not hesitate to reach out! Welcome to the Galleria BMW Family!!

February 24, 2024

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Sonya did a great job helping us find just the right car. She went out of her way texting and phoning us to let us know what was available. I would recommend her very highly More

by Eaglepoint1943
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Galleria BMW responded

Thank you so much for recommending our dealership and team. We are so happy to hear that you had a wonderful experience with Sonya and our dealership. If there is anything that we can assist you with in the future, please do not hesitate to reach out!

February 20, 2024

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Employee Rating

Easy to deal w & friendly. Sonya was very responsive & kept me up to date on all developments. More

by acoker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody showed me how to use all the features!

Feb 20, 2024

Galleria BMW responded

Thank you so much for sharing such kind words about Sonya and our dealership! We are very pleased to hear that you had a friendly, easy, and overall 5 star experience with us. We really appreciate your business and trust.

February 16, 2024

Dealership Rating
Employee Rating

Sonya West was exceptional to work with on buying my new X3! I highly recommend Sonya as a sales specialist who has a thorough knowledge of the features and functions of BMW vehicles. Sonya is a professiona More

by Donna
Recommend Dealer
Yes
Feb 20, 2024

Galleria BMW responded

Thank you very much for sharing, Donna! We really are so happy to hear that you had an exceptional experience with Sonya West and our dealership! Thank you so much for your business and trust. We know you will continue to love your new BMW. If there I anything we can assist you with in the future, please do not hesitate to reach out. We are so happy to have you as part of the Galleria BMW Family!

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