Sonya West | Page 26

This is the second BMW that I have purchased from Sonya West at Galleria BMW. Sonya is always a pleasure to work with and goes the extra mile to make sure her customers get what they are looking for and h West at Galleria BMW. Sonya is always a pleasure to work with and goes the extra mile to make sure her customers get what they are looking for and have everything they need. Thank you Sonya and Galleria BMW! More

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I’ve had the pleasure of working with Sonya West of Galleria on 2 vehicles. I had initially met Sonya through a recommendation on a BMW forum and boy did that recommendation not disappoint. I was a b Galleria on 2 vehicles. I had initially met Sonya through a recommendation on a BMW forum and boy did that recommendation not disappoint. I was a bit skeptical is being in NY, the furthest I had looked for a vehicle was New Jersey. Sonya took the time to source a M8 for me in 2020 and the entire process was as easy as I could ever wish for. Sonya is an incredible sales rep as well as an incredible person, putting the client experience first in all her interactions. She structure an amazing deal the first round and how could I not afford her my business at the term of my lease. The second experience with a M8 comp was as smooth as the first. I can’t imagine ever leaving Sonya and the Galleria family. My vehicles were shipped to NY in closed containers in tip top shape. If you don’t have a sales rep that you can trust, I implore you to contact Sonya. No nonsense straight shooter in all engagements. She partners with you throughout the process and as I stated earlier, the customer comes first always. Sonya is an asset, simply stated. Thank you for your service, partnership and now friendship. BMW corporate - take note, Sonya should be held in the highest regards. More

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Sonya is what the BMW experience is all about, the customer. From the time Sonya greeted us at the door, until we drove off the lot, it was all about us, the customer, and making our BMW purchase an e customer. From the time Sonya greeted us at the door, until we drove off the lot, it was all about us, the customer, and making our BMW purchase an easy process. Thank you, Sonya, for making Galleria BMW a top notch experience! More

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Sonya was very professional and patient with me throughout the process and happily answered all my questions and concerns. She went over and beyond making sure the purchase of my BMW was without a throughout the process and happily answered all my questions and concerns. She went over and beyond making sure the purchase of my BMW was without any problems. I never felt pressured as I have from other salespersons. I would recommend Sonya and the dealership to everyone looking for a vehicle. She is AWESOME!!!!!!! More

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I worked with Sonya West on the purchase of a certified pre-owned BMW 440i convertible. This was hands down the best experience I have ever had with a car dealership, whether searching for new or pre-owned pre-owned BMW 440i convertible. This was hands down the best experience I have ever had with a car dealership, whether searching for new or pre-owned, sale or lease. I live out of state and was not able to view the vehicle in person before making the decision to purchase, and Sonya was incredibly helpful throughout the entire process. She immediately impressed me as trustworthy, which in a transaction of this nature was essential. She facilitated the financing and post-sale/transport process flawlessly, and my vehicle arrived across the country just 4 days after the purchase. If you are searching for a vehicle I highly recommend reaching out to Sonya. She is honest, knowledgeable and efficient. More

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Great experience, friendly, courageous, polite and very professional. This experience made us glad we chose galleria, BMW. Sonya West outstanding service this is our 4th car that we got from Sonya in the p professional. This experience made us glad we chose galleria, BMW. Sonya West outstanding service this is our 4th car that we got from Sonya in the past nine years. The service from Sonya is exceptional she is extremely knowledgeable and helpful and a delight to have her work with us. We would highly recommend Sonya for your next purchase or lease of a car. Last but not least she goes above and beyond to get you the car of your dreams. It’s not like we live around the corner, we drive three hours just to get to the dealership for Sonya to take care of us. she’s not just a great sales person. She’s a great person. More

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Shane was amazing. He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal. Highly recommend Shane and Galleria for your next car. Thank you Shane. Great job. More

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This is around the 5th vehicle we have bought from Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this latest vehicle site unseen trusting her knowledge of my personal preferences and style. She nailed it. Skyscraper grey with Tacora red interior! Elegant with a touch of sass. The entire process was (as always) painless and actually fun. I gave her my budget and was very impressed with the way Sonya and the finance team made the numbers work for me. Ben was excellent. The vehicle we were looking at was enroute from the BMW plant so Ben found a similar model so we could test drive. He told us all about the 2023 X3. We were nervous moving from and X5 down to the X3 but after driving the X3 and taking to Ben we quickly realized the zippy X3 was perfect for our needs. Cody in finance went through all of the details and asked us if we really needed the amount of miles we had selected. I don’t drive very much so we were able to remove unnecessary miles on the lease lowering my payment even more. Because Cody took the time to understand our needs we were able to get a better payment. Excellent customer service. Ryan The BMW Genius was great throughout the entire tech set up process. His product knowledge is outstanding, and he spent a great deal of time with us when we picked up the vehicle to demonstrate all the features to us. He also patiently answered all of our questions. You will not find a better team to for all of your vehicle needs. Sonya, Ryan, Ben, and Cody are the best to deal with. Great team. I won’t ever buy anywhere else. More

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Sonya West is amazing. She will go above and beyond to make you comfortable in your decision to buy your car. Where as most dealers are concentrating on selling you somethi She will go above and beyond to make you comfortable in your decision to buy your car. Where as most dealers are concentrating on selling you something you don't want or need just to move vehicles off the lot, Galleria BMW is more of a match making service to find you your perfect vehicle even if it is not a BMW. Plan to spend a few hours browsing and test driving the vehicles at Galleria BMW. They want to be sure you have found "the one" and Sonya West excels at doing this. Not only can she match you with your perfect vehicle but she can also work out the perfect deal to make your dream car a reality. We could not be happier with our 2023 X3s30. More

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I had an exceptional experience, my advisor Sonya West was very knowledgeable and professional, l would recommend to any family member or friend to contact her. was very knowledgeable and professional, l would recommend to any family member or friend to contact her. More

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