Sonya West
Sonya West at Galleria BMW

Sonya West | Page 3

Senior Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
5.0
333 Reviews

Sonya West is an award-winning sales and leasing specialist with over 10 years in the automotive industry. Her success is driven by putting her clients at the center of all she does. Her consulting centers around not only clients’ wants but their underlying, and sometimes unspoken, needs. Her favorite quote is, “nobody cares how much you know until they know how much you care.” Nothing gives her more joy than meeting new people, developing new relationships, and putting her new friends behind the wheel of the perfect vehicle. Outside of work, Sonya enjoys anything outdoors and spending time with her 2 rescue dogs. She has always been an advocate for animals in need helping out whether it is carrying food around in her car to donating a percentage of her commission to sponsor Heartworm treatment for shelter dogs. She would love to see pictures of your fur babies. Post on her FB page SonyaWestBMW or email sonya.west@galleriabmw.com

Dealership Experience

9 yrs, 1 mo

Industry Experience

13 yrs, 5 mos

Specialties & Trainings

Facebook - Sonya West BMW

Instagram - Sonya West BMW

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Languages Spoken

English English

Employee Video

5.0

333 Reviews

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333 Reviews of Sonya West

December 23, 2025

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Employee Rating

Sonya is incredible in every way. She makes your dreams truly come true and always is responsive. She made my first official big girl purchase very calm and smooth allowing for me to More

by Torikmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster

Dec 26, 2025

Galleria BMW responded

Thank you so much for sharing this wonderful feedback! Sonya truly is incredible, and we’re so happy to hear she made your first big purchase such a calm, smooth, and exciting experience. Her responsiveness and genuine care for her clients make all the difference. Congratulations on your first big milestone, and thank you for trusting us—we look forward to being here for you again in the future.

December 16, 2025

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This is the 7th 5 series BMW that we have leased. And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best po More

by gfrench7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Ryan Light

Dec 17, 2025

Galleria BMW responded

Thank you for your continued loyalty! We truly appreciate you choosing Galleria BMW again and again for your 5 Series leases. Sonya West is outstanding at what she does, and it’s wonderful to hear how much you trust her to handle every detail and secure the best possible deal. We’re grateful for your continued business and look forward to assisting you for many more BMWs to come.

December 03, 2025

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This is our second vehicle purchase with Sonya West. Sonya works diligently to ensure her customers receive exceptional service and walk away with not only a vehicle, but an overall positive experience More

by KimD.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 04, 2025

Galleria BMW responded

Thank you so much for your loyalty and for sharing this incredible feedback! We’re thrilled to hear that Sonya continues to provide exceptional service and makes each visit worth the drive from Louisiana. Her dedication to delivering the best possible experience is something we’re very proud of. Thank you again for your trust in Galleria BMW — and we’ll be sure to pass along your enthusiastic appreciation to Sonya!

November 29, 2025

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Very friendly staff. Negotiated fairly. Only concern was at closing the price was back to pre-negotiated price. I was able to correct it easily, without hassle. I lov More

by Brownra27576
Sales Price Transparency
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Recommend Dealer
Yes
Nov 30, 2025

Galleria BMW responded

Thank you for sharing your feedback with us! We’re glad to hear that you found our staff friendly and that the negotiation process felt fair. We also appreciate you bringing the closing-price mix-up to our attention — while we’re happy it was resolved quickly and without any hassle, it’s absolutely something we will review internally to prevent future inconvenience. We’re thrilled that you love your new car, and we truly look forward to serving you again in the future. If you ever need anything at all, please don’t hesitate to reach out.

November 26, 2025

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Super helpful and knowledgeable! Made the entire experience seamless and enjoyable. Definitely link up with Sonya West if you are in the market for a new or used BMW - this was our f More

by mmccullins
Sales Price Transparency
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Recommend Dealer
Yes
Nov 27, 2025

Galleria BMW responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that Sonya once again provided a seamless, enjoyable experience—her dedication truly shines through. Five cars is an incredible recommendation, and we’re grateful to be your go-to BMW dealership. We look forward to assisting you again in the future!

November 26, 2025

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Sonya West took the best care of us & we felt great in such good hands. Had the best experience shopping & buying my car! Thankful for her & her knowledge on all things BMW. More

by Sarah Davis
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Light

Nov 27, 2025

Galleria BMW responded

Thank you, Sarah! We’re so glad to hear that Sonya made your shopping and buying experience such a great one. Her knowledge and care make all the difference, and we’re grateful you chose us for your BMW. Enjoy your new vehicle!

November 25, 2025

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I love Sonya! She is so fun and easy to work with. I will always go to her and Galleria for my vehicle purchases. Everyone is so pleasant and always help make t More

by Nikolemom04
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Recommend Dealer
Yes
Nov 27, 2025

Galleria BMW responded

Thank you so much! We love hearing how enjoyable and easy Sonya makes the process for you. Your loyalty to her and to Galleria BMW truly means a lot, and we're thrilled that our team consistently provides a seamless, pleasant experience. We appreciate you and look forward to helping with your future purchases!

November 23, 2025

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Sonya was very professional, and she had a lot of knowledge and knew how to set the car up. Enjoyable to talk to . Kept us informed the whole time she’s just amazing More

by debodog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2025

debodog responded

Keep her

November 22, 2025

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I have been a customer of Sonya’s for over a decade. She is trustworthy, dependable, and very accommodating. I have always been treated fairly and will continue to do business with her. I recommend h More

by Amyleelechner
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Galleria BMW responded

Thank you so much for your loyalty and kind words! We’re grateful for your decade-long trust in Sonya — she truly embodies dependability and exceptional customer care. We’re thrilled to hear she continues to provide you with a fair and accommodating experience. Thank you for the 10/10 recommendation!

November 22, 2025

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Sonya ordered my dream spec and made it a seamless transaction. She was very informative during delivery and I am very happy with my purchase and Galleria BMW More

by A S
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Recommend Dealer
Yes
Nov 25, 2025

Galleria BMW responded

Thank you so much for sharing your experience! We’re thrilled that Sonya was able to order your dream spec and make the entire process seamless. Her attention to detail and informative delivery experience truly make a difference. We’re grateful for your kind words and happy to hear you’re loving your new BMW and your experience with Galleria BMW.

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