Sophia Saracino
Sophia Saracino at Route 18 Chrysler Jeep Dodge Ram

Sophia Saracino | Page 21

Business Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

Contact Me
4.9
376 Reviews

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

376 Reviews

Write a Review

376 Reviews of Sophia Saracino

September 21, 2022

Dealership Rating
Employee Rating

Everyone was terrific! The process was seamless and they had me out the door with in an hour. More

by TRIZK62
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Columbie, Paul Falciglia

Sep 21, 2022

Route 18 Chrysler Jeep Dodge Ram responded

It's really great to know that our team was terrific, and you're pleased with everything, thanks!

September 14, 2022

Dealership Rating
Employee Rating

Extremely thankful to have gone to Route 18 Chrysler Jeep Dodge Ram. The service was top notch! Javy, Jason, and Sophia truly made this experience one to remember. They are customer focused and driven and I More

by Kimberly Matos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Columbie, Jason L.- 5 Stars

Sep 14, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your very kind remarks for our team. It's wonderful to hear that Javy, Jason, and Sophia were so helpful with your recent purchase, and you found our location to be family oriented as well. Thanks so much and please let us know if we can do anything else to help with your needs.

September 07, 2022

Dealership Rating
Employee Rating

Our family of 3 was expanding to 4 and we knew we needed to upgrade to a bigger car. We headed over to Rt. 18 Jeep where our salesman, Jay, was nothing short of amazing. We had to order our new Grand Cherok More

by MNIEVES98
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Lomelino

Sep 07, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your experience working with Jay!

August 25, 2022

Dealership Rating

Originally went in for a serious mechanical issue with a previous vehicle I owned. I was terribly frustrated abs Jeff in service was super helpful and after a couple of brief conversations he hooked me up More

by cresieml
Recommend Dealer
Yes

Other Employees Tagged: Bryt Gandarinho, Jeffrey Henry , Javier Columbie

Aug 26, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. It's great to know that Jeff in our service department was super helpful, and Bryt was able to help you with a deal on a pre-used vehicle, and you're pleased. We appreciate your comments and please let us know if we can do anything else to assist you.

August 25, 2022

Dealership Rating
Employee Rating

Stay away they play games. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. More

by kamran.syed15
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill McDonagh, Chris Lardieri, David Zarillo, Mike A., Jeffrey Henry , Alicia Alonso, Javier Columbie, Riverside Partners, Christopher Toth

Aug 25, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Javier Columbie General Manager (732) 387-2600 ext. 2253

Aug 25, 2022

kamran.syed15 responded

I tried but had no luck! Service techs and dept is the worst.

August 10, 2022

Dealership Rating
Employee Rating

They found me a vehicle right away and we’re very courteous. Matthew and Joe are 2 stand up guys. More

by BIANCATISEO22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Bedore, Matt Delise

Aug 10, 2022

Route 18 Chrysler Jeep Dodge Ram responded

We're so glad to hear that you're pleased with everything, and thanks for saying that Matthew and Joe are very helpful too!

July 05, 2022

Dealership Rating
Employee Rating

Matt was very knowledgeable and helpful during the buying process. Ge fully explain all finance options and very helpful explaining the functions of the automobile More

by GARYTHEUMO1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Bedore, Matthew Bruno

Jul 05, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for telling us that Matt was very knowledgeable and helpful during your buying process, and you're pleased with everything as well.

July 01, 2022

Dealership Rating
Employee Rating

The Sales team at Rt18 Auto worked to get me into an affordable vehicle with any hassle. I would recommend Matt Bruno for your car needs More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bruno

Jul 02, 2022

Route 18 Chrysler Jeep Dodge Ram responded

It's nice to hear that Matt Bruno was really great and everything was affordable as well. Thanks for sharing your kind remarks.

June 16, 2022

Dealership Rating
Employee Rating

Paul was awesome. Highly recommended. Smooth transaction. Truck was nicely detailed when it came time to drive it off the lot. More

by A
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Columbie, Paul Falciglia

Jun 17, 2022

Route 18 Chrysler Jeep Dodge Ram responded

It's wonderful to hear that Paul was awesome and you're willing to recommend him as well. Thanks for sharing your kind remarks and we'll look forward to helping you again with any future needs.

June 08, 2022

Dealership Rating
Employee Rating

Super professional and transparent with regard to pricing. I appreciated that my car needs and concerns were heard before we started to discuss options. Family ended up with a new Chrysler Pacifica T More

by BKANE03
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali G

Jun 09, 2022

Route 18 Chrysler Jeep Dodge Ram responded

We're so glad to know that our team was helpful with your needs and you had a great experience. Congratulations on your new Chrysler Pacifica Touring and your growing family!

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