Sophia Saracino | Page 6

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience and for the 5-star review! We’re glad Jason took the time to thoroughly explain your car’s features and help set everything up for you. It’s great to know you felt well taken care of. Enjoy your new vehicle!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words and 5-star review! We’re happy to hear you received great customer service and that your car pickup was smooth and prompt. Enjoy your new vehicle, and we’re here anytime you need us!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review and your wonderful feedback! We're so glad to hear that Bree and the rest of our team were helpful and patient throughout your process. It's great to know you and your wife found the perfect Jeep. We truly appreciate your kind words and look forward to assisting you again in the future!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the amazing feedback and 5-star review! We’re so happy to hear that you had another great experience with us. It’s our goal to make sure you always feel welcome and well taken care of, and we’re thrilled that the process was quick and easy for you. We truly appreciate your continued trust, and we look forward to welcoming you back again soon! If there’s anything you need, don’t hesitate to reach out. Thank you again!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful feedback and 5-star review! We’re thrilled to hear that you and your wife had a great experience with us and that she got her birthday car! 🎉 It’s awesome to know our team made it a smooth and enjoyable process, and we’re so happy to have been a part of such a special moment. If you ever need anything else, don’t hesitate to stop by. We’re here to help, and we look forward to serving you again in the future!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience and for the 5-star review! We’re so glad to hear that Mike and the team made your visit enjoyable and that all your questions were answered. It’s always our goal to provide an easy and attentive experience, and we’re happy we could do that for you. If you need anything else, don’t hesitate to reach out. We appreciate your business and hope to see you again soon!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We're glad to hear our pre-sales service met your expectations, but we're truly sorry to learn that the post-sale experience has been frustrating. This isn’t the level of service we aim to provide, and we sincerely apologize for the delays and lack of communication. We understand how important timely follow-through is, especially when it comes to promised items like a second key. Your feedback has been shared with our team so we can address these issues internally and will work to ensure it’s resolved as quickly as possible. Thank you again for bringing this to our attention—we truly appreciate the opportunity to improve.

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the great feedback and 5-star review Tony! We're glad to hear that our team was professional, helpful, and made your truck-buying experience a positive one. It was a pleasure helping you find the right fit, and we truly appreciate you choosing us. Enjoy your new truck, and don’t hesitate to reach out if you need anything!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review and for choosing us for your recent car purchase! We're so glad to hear that our team made the process smooth and quick, and that all your questions were answered. We truly appreciate your recommendation and hope you’re loving your new car! Don’t hesitate to reach out if you need anything in the future.