Spencer Clarke | Page 24

Joe went above and beyond to find the car I was looking for and to have it ready and on site as soon as possible. Thanks Joe! for and to have it ready and on site as soon as possible. Thanks Joe! More

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No pressure, very informative, sales staff. After visiting different dealers received best deal from Joe at IDE VW. They also took the time to explain all the important features on the car while adj visiting different dealers received best deal from Joe at IDE VW. They also took the time to explain all the important features on the car while adjusting to social distancing guidelines. Very impressed with this dealership so far. More

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Ide VW was great to work with, especially during these times. Joe was quick to reach out to set up an appointment and have a model I was interested in ready to go for me to look at. Spencer took time to g times. Joe was quick to reach out to set up an appointment and have a model I was interested in ready to go for me to look at. Spencer took time to go around the vehicle with me answering my questions and discussing the specs. Ide got back to me very quickly with any questions I had and made the process very smooth and easy. More

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Great experience, great cars. It was very easy to set up an appointment and come in. Very easy on the pricing, and the cars are very safe. an appointment and come in. Very easy on the pricing, and the cars are very safe. More

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Patient, Understanding and Personable Everyone shops around for cars. Another dealer offered to match the pricing that Ide was providing us but they simply did not match the customer servi Everyone shops around for cars. Another dealer offered to match the pricing that Ide was providing us but they simply did not match the customer service and friendliness that we were given at Ide. From the manager to the sales team to the finance team, everyone was patient, respectful and just good people to work with. They listened to our needs and wishes and went above and beyond to meet them. Overall the experience was very personable even through the unprecedented time we are living in right now. We've only had the car for a little while but it is hands down the nicest drive I've ever had. Well designed, safety conscious and user friendly. More

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Great job Spencer. I love the new ride. Thank you and Joe for the great service you provided in purchasing my two volkswagen cross sports. for the great service you provided in purchasing my two volkswagen cross sports. More

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First car from the Ide Family of Dealerships I have been purchasing cars in the Rochester area for many years. I had been looking for a certain model and color and happened to find it at Ide VW. I have been purchasing cars in the Rochester area for many years. I had been looking for a certain model and color and happened to find it at Ide VW. I was drawn to Ide by the fact that they support many different organizations in the area. One of the groups they sponsor is one that I do a good deal of work with - so it just makes sense to support the people that support our cause. Spencer Clarke was a great salesperson to deal with and he worked hard to get us the best deal. Thanks to them, I'm now driving a new car that is beyond anything I thought I'd ever own. Thank you Spencer, and Thank You to the Ide Family of Dealerships - you make our area a fine place to call home. More

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Service Like No Other! Our experience at Ide was absolutely amazing. My husband and I were in a tough situation as we prepare for our new baby and we needed to make adjustme Our experience at Ide was absolutely amazing. My husband and I were in a tough situation as we prepare for our new baby and we needed to make adjustments to our car situation very quickly. We walked into Ide and right away we were greeted by Spencer who was top notch from start to finish!! He created a deal for us within 3 hours and had the car delivered in 2 business days. My husband and I talked all weekend about how much we loved the experience. We were personally greeted by the manager Joe, who was wonderful and even took the time to make sure our baby would be comfortable in my new vehicle. IDE is the real deal!! I recommend them to anyone searching for a new car. Professional, friendly, made us feel like family. THANK YOU IDE! I am in love with my new car! More

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So excited to be part of the Volkswagen family! Spencer delivered on his promise and was very knowledgeable with the Jetta. Already loving the new ride! delivered on his promise and was very knowledgeable with the Jetta. Already loving the new ride! More

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Going to a car dealership is overwhelming and occasionally frustrating. Thank you for making the car purchasing experience a positive one! You may have a VW owner for life! occasionally frustrating. Thank you for making the car purchasing experience a positive one! You may have a VW owner for life! More

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