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Stacey Collette

Overview Reviews (48) Inventory (291)

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Stacey Collette

Stacey Collette | Page 5

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.7

48 Reviews

Overview Reviews (48) Inventory (291)

4.7

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Stacey Collette

April 13, 2026

Dealership Rating

Employee Rating

Stacy was very informative and pleasant to deal with And always professional Thank you Stacey always professional Thank you Stacey More

by JMNLNZ

Verified Customer

Recommend Dealer

Yes

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Apr 13, 2026 -

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

April 12, 2026

Dealership Rating

Employee Rating

August was a great service representative. Very knowledgeable and provided suggestions as needed. Thank you Very knowledgeable and provided suggestions as needed. Thank you More

by gymco3344

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: August Santini

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Apr 13, 2026 -

Mastrovito Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2026

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Employee Rating

Everyone was very kind and professional and they made the process smooth and very timely. process smooth and very timely. More

by hyaghy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: August Santini, Samantha Urich , Andy Decarolis

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Apr 12, 2026 -

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2026

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Employee Rating

Employees were helpful, knowledgeable and courteous. I was able to get an appointment for service quickly. Service was performed well and in a timely manner. I was able to get an appointment for service quickly. Service was performed well and in a timely manner. More

by christinemsteele22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: August Santini, Samantha Urich , Andy Decarolis

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Apr 11, 2026 -

Mastrovito Chevrolet responded

April 05, 2026

Dealership Rating

Employee Rating

Took my truck in for recall repair gave me immediate appt and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up and took care of the paper work and submitted it to GM for my reimburstment for the repair bill I had in the summer looking forward to the follow up on the status. Excellent service will be buying my next truck here. More

by hoole63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: August Santini, Samantha Urich , Andy Decarolis

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Apr 05, 2026 -

Mastrovito Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mastrovito Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

April 05, 2026

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Employee Rating

Had vehicle in 3 times to fix problem with backup camera, third time they fixed problem. Unfortunately they caused another issue. And when I took it back they stated that it wasn’t caused by what they did. W third time they fixed problem. Unfortunately they caused another issue. And when I took it back they stated that it wasn’t caused by what they did. Won’t be back ! More

by winston526

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: August Santini , Andy Decarolis

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Apr 09, 2026 -

Mastrovito Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 04, 2026

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Employee Rating

The dropped off my Tahoe and the process was very easy. I was called once it was ready for pick up and I was very pleased. I was called once it was ready for pick up and I was very pleased. More

by DEB2757

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 05, 2026 -

Mastrovito Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mastrovito Chevrolet!

April 03, 2026

Dealership Rating

Employee Rating

Very professional and work was completed in a timely manner , schedule was right on time. manner , schedule was right on time. More

by kevin4g9260

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Mastrovito, August Santini, Samantha Urich , Andy Decarolis

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Apr 03, 2026 -

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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