Stacey Thornton
Stacey Thornton at Jim Butler Chevrolet

Stacey Thornton | Page 78

Finance Manager

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.7
807 Reviews
4.7

807 Reviews

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807 Reviews of Stacey Thornton

October 29, 2018

Dealership Rating
Employee Rating

Brian was very helpful with getting the deal done Brian help me get the best, the only issue that I had is Stacy give me the wrong title and having to come back to get the right one More

by scolburn43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Steinlage

Oct 29, 2018

Jim Butler Chevrolet responded

Thank you for your feedback! We're so glad the Brian was able to help you overcome the hiccup that you encountered and provide an otherwise stellar experience for you! We hope that we are able to provide a completely smooth and easy experience for you during your next visit, either in sales or service. If you run into any problems going forward or would like to further discuss the title issue, please reach out to Theresa in our Customer Relations Department at 636-717-3017. Safe travels!

October 24, 2018

Dealership Rating
Employee Rating

New Truck Purchase Fail I have been buying vehicles from Jim Butler Chevrolet as far back as when they were located on Watson. My recent purchase was the worst experience I h More

by ChevyBigWheel
Recommend Dealer
No

Other Employees Tagged: Scott Johnson

Oct 29, 2018

Jim Butler Chevrolet responded

Thank you for speaking with Theresa in our Customer Relations Department regarding this situation. She will be reaching out to you again today to discuss further. We're glad that we were able to address your concerns and make sure that it shows that we do truly care about you and your business. We look forward to working with you in the future and providing more positive experiences.

Oct 24, 2018

Jim Butler Chevrolet responded

Thank you for your feedback and repeat business. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. May I please have your name so I can address this issue?

Oct 24, 2018

Jim Butler Chevrolet responded

Thank you for that info. Are you available to speak with me on the phone tomorrow afternoon? If so, what is the best number to reach you at? We have 314-750-5893 and 314-968-7079 for you.

Oct 25, 2018

ChevyBigWheel responded

Ron Gaddis

Oct 25, 2018

ChevyBigWheel responded

Yes, the 314-750-5893 number is best. Yes, the afternoon is best time. Thanks for your attention and commitment to customer service.

October 18, 2018

Dealership Rating
Employee Rating

Good deal Would have liked a little more on trade but got $11,000 off truck price I'm happy had a little issue they are taking care of it. More

by rjharless24
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Saettele

Oct 18, 2018

Jim Butler Chevrolet responded

Thank you for your feedback! We are confident that we got you the best possible deal for your trade in combined with the awesome deal on your new truck! We are also glad that we're taking care of the hiccup along the way. We sincerely appreciate your business and look forward to working with you again in the future!

October 17, 2018

Dealership Rating
Employee Rating

Great Had a great exprence will tell all my friends to visit Jim butler had the staff there were professional and very courteous hoping to be a Jim butler More

by robertaberg_57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Vallee , Alex Cox

Oct 17, 2018

Jim Butler Chevrolet responded

Thank you so much for your kind review! We are more than happy to help you and anyone you send our way! We enjoyed working with you too and look forward to working with you for many years to come. Safe travels!

October 16, 2018

Dealership Rating
Employee Rating

Friendly I’ve purchased several vehicles from Jim Butler Chevrolet. The employees are always friendly and professional regardless of the line of business. Sale More

by gpopples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Mullen

Oct 16, 2018

Jim Butler Chevrolet responded

Thank you for your feedback and your repeat business! We're so glad that our whole team has been able to take such amazing care of you that you keep coming back! We look forward to helping you purchased your vehicle for many years. Safe travels!

October 11, 2018

Dealership Rating
Employee Rating

Easy to Deal With We were treated fairly and everyone had a great attitude. This was our 3rd purchase from this franchise and they have earned our business as the firs More

by robert.paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Cox, Robert Mason

Oct 11, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase (again) and our team was happy to share that experience with you! Thank you again for being a part of the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

October 08, 2018

Dealership Rating
Employee Rating

Great experience, John Zensen was knowledgable and professional. Buying a truck at Jim Butler was stress free and no tricks. I will be back for another ve More

by LOSI826
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Alex Cox, John Zensen

Oct 08, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback, Richard! We're so glad John took awesome care of you while you were getting your new truck! We're always here to help and look forward to working with you again in the future!

October 05, 2018

Dealership Rating
Employee Rating

Present experience. Check in was very efficient. Very polite and friendly staff. The wait for the service work was not long at all. Over all it was a great experience wi More

by jamesfish67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Ruchala, Kim Hausmann

Oct 05, 2018

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 03, 2018

Dealership Rating
Employee Rating

Amazing Jim Butler in fenton is amazing. Ask for Brian Reece. He was very helpful and did everything possible to get my deal done with the best pricing for my More

by TONYAMARTIN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Ries , Alex Cox

Oct 03, 2018

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that Brian took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again next time!

Aug 25, 2022

TONYAMARTIN66 responded

I WILL NEVER step foot in this dealership again. I have bought my last 6 vehicles from here and this last ordeal with my 2018 Malibu that needed a new motor in under 14000 miles and then more work of which I had to pay for in under 25000 miles. Noone wanted to hear what I had to say.

October 02, 2018

Dealership Rating
Employee Rating

Chevy Equinox We had a great experience at Jim Butler Chevrolet. Our salesman Robert Mason was very helpful and professional throughout the whole process. I would More

by ryanbruce74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Cox, Robert Mason, Casey also was very helpful

Oct 02, 2018

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that Robert took great care of you and made sure you got a great vehicle! We look forward to working with you again next time!

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