Stacey Vilardi

Jordan is very knowledgeable about the vehicles he sells but asked me what I was looking for. I basically knew what vehicle and options I wanted. He presented a price proposal to me and after a little haggl but asked me what I was looking for. I basically knew what vehicle and options I wanted. He presented a price proposal to me and after a little haggling we had a deal. Hassett Ford made the final sale process easy. More

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GREAT PERSONALITY FOLLOWS THROUGH WELL INFORMED ALWAYS AVAILABLE He was relentless in trying to sell the vehicle in a pleasant way. INFORMED ALWAYS AVAILABLE He was relentless in trying to sell the vehicle in a pleasant way. More

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Had a very bad experience with service. Then I was told that the Service Manager Kyle would call me back on Monday, (yesterday). It is now Tuesday and I am still waiting. Said they would ca Then I was told that the Service Manager Kyle would call me back on Monday, (yesterday). It is now Tuesday and I am still waiting. Said they would call me the same day I dropped the car off for pickup. DID NOT CALL AND LIED ABOUT IT. Tried to upsell me on a brake job that I didn't need and charged me extra for using a credit card without notice, signage or warning. More

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We have had the Pleasure of having Jordan Shein get us into the latest of 5 leases that he has worked with us at Hassett Ford. Jordan is extremely fair and professional and that is why we came back to him into the latest of 5 leases that he has worked with us at Hassett Ford. Jordan is extremely fair and professional and that is why we came back to him. He walks you through the process and recognizes your loyalty to him and the dealership. We weren't sure we would lease due to the lack of inventory and also our car was under mileage and in very good condition; but at the end of the day after going over the numbers and seeing we were spending about the same on a 3-year-old car vs. a brand new 2022 lease. It was a little scary to agree to ordering a 2022 without any available to see but Jordan knew what appealed to us in a car and he nailed it with our order. We also recommend the service department, very accommodating with their appointments and very professional as well! More

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Fast and efficient.waited for the service.took only one and one half hours. Good job. I wrote more than fifteen words and one half hours. Good job. I wrote more than fifteen words More

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Hassett service personnel are courteous, efficient, highly skilled and above all trustworthy. They are simply the best. highly skilled and above all trustworthy. They are simply the best. More

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Very professional, pleasant, knowledgeable and dependable. Always gives good advice especially Alessandro Balsamo. In general, the whole service staff is very accommodating. dependable. Always gives good advice especially Alessandro Balsamo. In general, the whole service staff is very accommodating. More

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The staff at Service center and the technicians in the shop very professional . With good communication skills and technical ability to service my vehicles shop very professional . With good communication skills and technical ability to service my vehicles More

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I’ve been using this dealership since 2016, have leased from them and do all my service with them. They are fabulous to work with, accommodating schedules. The entire staff from sales to service are prof from them and do all my service with them. They are fabulous to work with, accommodating schedules. The entire staff from sales to service are professional and very knowledgeable. Their service team are friendly, knowledgeable and try to get your issues addressed as quickly as possible. Would highly recommend them for sales and service. More

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Usually Hassett Subaru does very good work. The service people are friendly & thorough. They give you a coupon for a free carwash nearby. However, this last visit we had to leave our Forester overnight bec people are friendly & thorough. They give you a coupon for a free carwash nearby. However, this last visit we had to leave our Forester overnight bec they called to say they were having trouble installing the software update - the main reason we went to Hassett (we also got an oil change). The MySubaru/Starlink software continues to give an error message reading: “Not set up properly - contact help desk”. So we have to make an other call and perhaps take it in again … 12 miles away More

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