"I had my son with me while I was purchasing my new car..."
I had my son with me while I was purchasing my new car and everyone at the dealership was very understanding and patient with him. Haily, was extremely helpful with him and also finding the perfect car not only for myself, but for my son to grow into! I LOVED the experience I had at this dealership. Thank you for not making me feel like my son was a disturbance or burden.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
June 26, 2020
"Weak Customer Service"
- allenj Verified Customer
bought new Kona and paid for leather seats. Appointment to install leather set out more than a week and was told have it in by 9am, ready same day. Not only was it not ready same day, they didn't even call to tell me. I called around 5pm since I hadn't heard anything. I was on hold while someone checked on it. She came back and said they were backed up and it would be ready tomorrow. It was, but again no one called to tell me anything. I called at 4pm and Stacy said she had seen my paperwork and it was ready. Very nice and helpful lady although it took her a while to find my car after I arrived at 5pm.
Stacy was wonderful to work with. She is very professional and personable. At first I was told I needed a new part but after looking at it closer it was determined that I didn't need it after all- so she deleted it from the list of items being serviced on this trip saving me a bit of money. I really appreciated this.
Thanks for the awesome review, Emmy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
March 18, 2020
"First Scheduled Maintenance"
- etgoings Verified Customer
Was first experience with Hyundai Tulsa maintenance department was exceptional. The concierge service was awesome. Got my car back the same day and it was washed and vacuumed and I didn't have to make the 50 mile trek to the dealership from Bartlesville. Everyone was friendly over the phone. Couldn't have gone more smoothly. Great job!
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