Starla Johnson
Starla Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Starla Johnson

Auto Exchange Specialist

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Starla Johnson

May 07, 2025

Dealership Rating
Employee Rating

Made a difficult out of state purchase. Starla made it easier. I’m a repeat customer. I like knowing who I’m dealing with when it comes to large purchases like this. Thank you Starla. More

by shanebumpass
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Starla was able to assist you with your out-of-state purchase and make the process easier for you. It’s great to have you as a repeat customer at James Wood Chevrolet Buick GMC Decatur. We appreciate your trust in us, and we look forward to serving you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 28, 2025

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Awesome people from sales to finance. Easiest car deal I have ever done. I would buy from them again More

by gmkimbrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Baugh, Asa Johnson Jr

Apr 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We're thrilled to hear that you had such a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Our goal is to make the car buying process as easy and enjoyable as possible. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 29, 2025

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Employee Rating

Always great to deal with Starla. Been using JW for over the past 30 years More

by kkspooner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty over the past 30 years to James Wood Chevrolet Buick GMC Decatur. I'm thrilled to hear that dealing with Starla has consistently been a great experience for you. I look forward to serving you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 23, 2025

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I am very happy with the service and friendly and informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my tr More

by dwarner100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson, David Stokes

Mar 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur, especially with Starla, Krystal, and David. It's great to know that they provided helpful and informative service, keeping you updated throughout the process. We appreciate your feedback and hope to assist you again in the future! Safe travels! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 12, 2025

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Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . More

by LEE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience buying your new truck at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next vehicle purchase in the future! Safe travels and enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2025

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Employee Rating

The staff and every department I worked with was fast, easy, and no nonsense. I would recommend if you’re looking for an easy purchase process. More

by laurendestiny5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl, Dason Howard

Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We appreciate your kind words about our staff at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found the purchase process fast and easy. We value your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2025

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Employee Rating

Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 2007. It's wonderful to hear that our commitment to honesty, integrity, and quality service across all departments has made such a positive impact on your experience. We look forward to continuing to provide you with dependable service and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 05, 2025

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Employee Rating

When i was looking to buy a car I went to James Woods. I walked around for about 30 minutes looking at cars in the lot and nobody ever came to help. So, I went elsewhere. When I had an issue with my car More

by LINZEE0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Stanley

Mar 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experiences at James Wood Chevrolet Buick GMC Decatur and to face ongoing issues with your car after multiple visits. We appreciate your long-standing support of our business, and are disappointed that we did not meet your expectations this time. I would like to encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Your feedback is valuable to us, and we aim to provide the best service possible. Thank you for bringing this to our attention. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2025

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Employee Rating

We broke down in Decatur Chrystal helped us at 7 am, she got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicl More

by MIKEROYCE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Feb 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm glad that Chrystal was able to assist you promptly and keep you updated during your repair process at James Wood Chevrolet Buick GMC Decatur. Your decision to consider us for your next vehicle means a lot, and I look forward to serving you again in the future. If you have any further questions, feel free to reach out. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 07, 2025

Dealership Rating
Employee Rating

We broke down outside of Decatur in route from Lexington Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Kr More

by MIKEROYCE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson , The ladies where you paid. They were excellent

Feb 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that Krystal was able to assist you promptly during your breakdown and kept you informed throughout the process. I always strive to provide top-notch service at James Wood Chevrolet Buick GMC Decatur, and it’s great to know that you had a positive experience. Safe travels, and I look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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