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Starla Johnson
Starla Johnson
Auto Exchange Specialist
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
39 Reviews
39 Reviews
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39 Reviews of Starla Johnson
May 31, 2025
We live in Wise County, Texas. James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service departm James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service department are outstanding, dependable and trustworthy. We will continue doing business, only with James Wood Motors in Decatur, Texas. We highly recommend you do business with them! More
by robcox15
Verified CustomerOther Employees Tagged: Mark Sanders, Sam Lara, Jennifer Westerlund, Matt Smith , Thomas Lynch
May 24, 2025
This is a great dealer. There service department does a great job, and you can trust them. I would not take my vehicle to any other dealership, very friendly folks!!! There service department does a great job, and you can trust them. I would not take my vehicle to any other dealership, very friendly folks!!! More
by SONNY.GOODE
Other Employees Tagged: Shawn Hooe, Bryan Stanley , Krystal Gipson
May 07, 2025
Made a difficult out of state purchase. Starla made it easier. I’m a repeat customer. I like knowing who I’m dealing with when it comes to large purchases like this. Thank you Starla. Starla made it easier. I’m a repeat customer. I like knowing who I’m dealing with when it comes to large purchases like this. Thank you Starla. More
by shanebumpass
April 28, 2025
Awesome people from sales to finance. Easiest car deal I have ever done. I would buy from them again Easiest car deal I have ever done. I would buy from them again More
by gmkimbrell
Other Employees Tagged: Todd Baugh, Asa Johnson Jr
March 23, 2025
I am very happy with the service and friendly and informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my tr informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my transmission problem exactly right! Krystal kept me informed about repairs by text until completion which I appreciated! Thank You All! Oh and thanks for the loaner ! More
by dwarner100
Other Employees Tagged: David Stokes , Krystal Gipson
March 12, 2025
Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . definitely buy our next vehicle from James Wood . More
by LEE48
Other Employees Tagged: Bryan Stanley, Mark Sanders, Jennifer Westerlund , Zach Rhine
March 08, 2025
The staff and every department I worked with was fast, easy, and no nonsense. I would recommend if you’re looking for an easy purchase process. easy, and no nonsense. I would recommend if you’re looking for an easy purchase process. More
by laurendestiny5
Other Employees Tagged: Jeffrey Bockemehl, Dason Howard
March 08, 2025
Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership! More
by robcox15
Other Employees Tagged: Paul Johnson, Bryan Stanley, Mark Sanders, Matt Smith , Krystal Gipson
March 05, 2025
When i was looking to buy a car I went to James Woods. I walked around for about 30 minutes looking at cars in the lot and nobody ever came to help. So, I went elsewhere. When I had an issue with my car I walked around for about 30 minutes looking at cars in the lot and nobody ever came to help. So, I went elsewhere. When I had an issue with my car I took it to James Woods knowing that taking to a dealership would be expensive but thought they would be able to correctly diagnos the issue and fix in a timely manner. Nope. They just threw parts at it guessing and cost me thousands in parts, labor and time. I had my vehicle there 3 times for same issue and each time they had the car for weeks. The last time was 2 months. That's when they finally found the issue after all the other trips there and thousands spent. Was never even offered a loaner car. I had my vehicle towed to another shop that fixed the issue in a week and for 9k less than James Woods would have charged. James Woods used to be a reliable family owned business that we always recommend. My family has bought several vehicles there. Since James passing it has gone down hill and now is a business that I tell people to stay away from. More
by LINZEE0422
Other Employees Tagged: Bryan Stanley
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