Stephanie Culver | Page 3

GREAT PLACE TO BUY A SUBARU My sales contact was Stephanie Culver, a wonderful person to work with. Stephanie worked hard to get all the information I ask for and more. Stephan My sales contact was Stephanie Culver, a wonderful person to work with. Stephanie worked hard to get all the information I ask for and more. Stephanie was courteous and just great to work with to get me a good price with no bull. We would (will) buy from her again. Highly recommend for all your automotive needs. Ronnie More

Helpful 0

Report | Print

Excellent customer service I was on the market for a 2016 Subaru WRX and emailed over a dozen dealerships for quotes. Stephanie Culver was the most responsive, straightforward, I was on the market for a 2016 Subaru WRX and emailed over a dozen dealerships for quotes. Stephanie Culver was the most responsive, straightforward, and caring person I had the pleasure of working with while searching for my WRX. Unlike other dealerships, Troncalli did not bombard my inbox with spam on a regular basis or call me daily. Instead, Stephanie quickly figured out what exactly I was looking for (trim/options) and was readily available to answer my questions about what Troncalli had in stock and what my options were for getting the exact car I was looking for. In addition to her great customer service, she and Troncalli offered very competitive pricing and were willing to match the best offers I received from other dealers. If you're in the Georgia area (or within a few hours' drive of Atlanta), I strongly recommend reaching out to Stephanie at Troncalli Subaru. I will certainly be in contact with Troncalli when I purchase my next Subaru. More

Helpful 0

Report | Print

Troncalli Does It Again! After buying my 2015 Outback (see previous review), I needed a used car for my son. Once again, Troncalli, specifically Stephanie Culver, came thru! After buying my 2015 Outback (see previous review), I needed a used car for my son. Once again, Troncalli, specifically Stephanie Culver, came thru! Mike Lubanski really pressed the banks to get me a better rate on financing, which he did. I was in and out in under 2 hours. In addition, I have had 2 complimentary services on the Outback since December and Tim Brown is a true professional. If you prefer hassles, broken promises, and aggravation, go somewhere else. If you want an excellent car buying experience, Troncalli is the dealer to go to! More

Helpful 1

Report | Print

sales review Stephanie was very honest and upfront. She didn't try to sell us over our price point and did not have to go back and forth to rework numbers and neve Stephanie was very honest and upfront. She didn't try to sell us over our price point and did not have to go back and forth to rework numbers and never once mislead us. She was very professional, patient and understanding. Wonderful experience! More

Helpful 0

Report | Print

Stephanie Culver in Internet Sales is Awesome! Stephanie has been absolutely wonderful to work with! I live in SC and have been searching for a certified Subaru Tribeca. I finally found the one I w Stephanie has been absolutely wonderful to work with! I live in SC and have been searching for a certified Subaru Tribeca. I finally found the one I wanted at Troncalli Subaru several days ago and I contacted Stephanie. She had worked tirelessly all week to make this happen for me and I am so excited to be going to pick up my new car tomorrow. Thank you to Stephanie, for making what can typically be a painful process, so easy! It's been a pleasure! More

Helpful 0

Report | Print

Online treasure hunt I fell in love with the Outack on my first test drive. Then went online to explore locations and prices. I met Stephanie Culver at Troncalli and the I fell in love with the Outack on my first test drive. Then went online to explore locations and prices. I met Stephanie Culver at Troncalli and the rest was fun. They had the perfect vehicle on order and the anticipation made the reality that much better. Also, was impressed with the training program that prepares sales force on the many features of the wagon. Friendliness and expertise sold me! More

Helpful 0

Report | Print

Top Notch Dealership Everyone I dealt with at the dealership was professional and friendly. I can't think of one thing they could have done better. No pressure, polite, ho Everyone I dealt with at the dealership was professional and friendly. I can't think of one thing they could have done better. No pressure, polite, honest... everything you would want in a dealership. I'll certainly be back when it is time to buy again. More

Helpful 0

Report | Print

A Very Pleasant Experience I'd been a Honda guy for the last 15 years, but when it came time to retire the old car, I decided on an Outback. I decided on Troncalli Subaru based I'd been a Honda guy for the last 15 years, but when it came time to retire the old car, I decided on an Outback. I decided on Troncalli Subaru based on reviews. I am SO glad I did! From start to finish, the experience was truly exceptional. Stephanie Culver and Mike Barrow were a dream to work with. Stephanie couldn't have been less "salesman" and was as excited about my purchase as I was. Mike gave me straight answers; no BS. This type of service was completely the opposite of previous car-buying experiences. I would highly recommend Troncalli to anyone in the market to buy a car. You will not be disappointed! More

Helpful 0

Report | Print

In and out with a new Forester within 2 hours! My wife wanted a 2015 Forester so after weeks of careful research and price checks over the internet we found Troncalli Subaru's web site and their ne My wife wanted a 2015 Forester so after weeks of careful research and price checks over the internet we found Troncalli Subaru's web site and their new car inventory listing. My wife selected the model, color and features she wanted for a 2015 Forester, we made a reasonable offer via e-mail to Stephanie Culver and she accepted an scheduled an appointment for a test drive and drive out. Michael Barlow was also very helpful and accommodating and within two hours (in two visits), my wife drove out with her new car. We had a good sales experience with Stephanie and Michael and after being Honda car owners for over 20 years, I think my next car will be a Subaru as well and hopefully Stephanie or Michael will be there to make it happen! More

Helpful 0

Report | Print

Superb! I had already priced and test drove Outbacks at other dealerships before I came to Troncalli. I was always impressed with the car, but the negotiate I had already priced and test drove Outbacks at other dealerships before I came to Troncalli. I was always impressed with the car, but the negotiated eals left something to be desired. Then, yesterday, I met Mike Barlow. I hadn't actually thought I'd be driving away in my new Outback when I accompanied a neighbor on her first car shopping experience in over 18 years. Over the years I prime myself for the worst when embarking on dealership visits. My neighbor was also prepared for a negative experience since it had been so long since she'd had to deal with it. We were both astounded that Mike made it painless, worthy, even pleasant. That isn't normal! "Pleasant" and "car buying" in the same sentence makes the mind boggle. But, it happened and neither of us could be any more pleased with the results. I have a '15 Outback, she has a '14. Mike is low key, reasonable, patient and entertaining. His great sense of humor helps the process along. He makes the best deal possible for everyone involved. Stephanie is upbeat, honest and eager to make the experience positive. She actually told us that we are important to her. How many times do you hear a car salesperson say that and really mean it? Without reservation we would recommend Troncalli Subaru and crew to anyone in the market for a new vehicle. Even if you think you might want another make at least give Troncalli a visit before making a final decision. Your time won't be wasted and your experience will be positive. Troncalli reflects well on Subaru as a brand and a company. More

Helpful 0

Report | Print