Stephanie Love
Stephanie Love at Lou Sobh Honda

Stephanie Love | Page 6

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Stephanie Love

May 14, 2026

Dealership Rating
Employee Rating

Overall experience was good, but can be improved. The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters sh More

by Rajendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Lou Sobh Honda responded

Thank you for your feedback. We’re glad to hear your overall experience was good, and we appreciate your comments regarding communication and pricing explanations. Feedback like yours helps us continue improving our service experience. Thank you for choosing Lou Sobh Honda!

May 13, 2026

Dealership Rating
Employee Rating

Dealership cannot fix my issue with the car, which is door locks . Frustrating to own a car for 5.5 years but locks cannot be fixed. More

by harborgirlsx3
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 18, 2026

Lou Sobh Honda responded

Thank you for your feedback. We understand how frustrating ongoing issues can be, especially with something as important as your door locks. We appreciate you bringing this to our attention and thank you for continuing to work with our team at Lou Sobh Honda.

May 19, 2026

Lou Sobh Honda responded

Good morning Joann, I wanted to apologize for the frustration you are experiencing and just reach out and see if we could set up a convenient time for you to meet with the service director and manager and look over the concern you are having with your CRV. Door lock issues can be very frustrating and we are more than open to trying to help. I have left you a message and we eagerly await your response. Thank you so much for taking the time to write a review and bringing this to our attention. Heather Cullen Service Manager hcullen@lousobhhonda.com 678-679-7286

May 10, 2026

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Lou Sobh of Honda is such a trustworthy dealership! We absolutely loved doing business with them on our latest purchase! The Tech Ned, Sales Rep Steve Rossi and service manager Heather are such amazing More

by Runyanisabell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen, Steve Rossi , Ned the Technician

May 14, 2026

Lou Sobh Honda responded

Thank you so much for the kind words and continued support! We’re thrilled to hear Ned, Steve Rossi, and Heather provided such a great experience during your latest purchase. We truly appreciate your trust in our team and hope you enjoy your new vehicle!

May 07, 2026

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Stephanie is a thorough and excellent customer representative for Sobh Honda. I waited on my car and Stephanie came by twice to give me an update on how things were going and also give me a heads More

by no49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Lou Sobh Honda responded

Thank you for the thoughtful review! We’re so glad Stephanie kept you informed throughout your visit and provided the level of care and communication you deserve. We truly appreciate your continued trust in Lou Sobh Honda!

May 03, 2026

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The routine service performed at Lou Sobh has always been excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through t More

by PHILIPBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen

May 14, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback, Philip! We’re so glad Stephanie provided excellent communication and that you continue to enjoy the clean and comfortable environment at our dealership. We truly appreciate your continued trust in our service team and your kind words about Heather as well!

May 01, 2026

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Employee Rating

I was coming from North Carolina and my daughter's 2013 Honda Pilot was having problems. I called Sobh Honda and spoke with Stephanie Love. She was very kind and professional which relieved my anxiety by m More

by ceperry2121
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 02, 2026

Lou Sobh Honda responded

Thank you for sharing your experience! We’re so glad Stephanie was able to help and provide peace of mind during a stressful situation. We truly appreciate you trusting us, especially while traveling from out of state!

April 28, 2026

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Employee Rating

She very nice and explains to me the detail very well. I can feel she really try best to help the customers More

by shanshan8818
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Apr 29, 2026

Lou Sobh Honda responded

Thank you for your review! We’re happy to hear you had a great experience and that everything was clearly explained. We appreciate your business and look forward to assisting you again!

April 22, 2026

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Employee Rating

I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More

by Tom.Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Lou Sobh Honda responded

Wow, Tom! A Honda owner since '98—that is amazing loyalty. We truly appreciate you choosing Lou Sobh Honda for your Passport, CR-Vs, and your Pilot over the years. Our service team works hard to provide the best experience possible, so hearing your kind words really makes our day. Thanks for being part of our family!

April 15, 2026

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Employee Rating

Stephanie was very professional and got my service scheduled and completed in a timely manner. More

by Giesler73
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Apr 16, 2026

Lou Sobh Honda responded

Thank you for your kind review! We’re happy to hear Stephanie provided professional and timely service. We appreciate you trusting Lou Sobh Honda with your vehicle and look forward to assisting you again!

April 05, 2026

Dealership Rating
Employee Rating

Everything was great, especially Stephanie, my Service Advisor. She double checked everything and explained it all to me very clearly. Even though they found a couple of things I was not expecting I am ve More

by SEHAVEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We’re so glad to hear that Stephanie took great care of you and made sure everything was clearly explained. It’s great to know your Ridgeline drove smoothly on your trip to Texas—that’s exactly what we aim for! We truly appreciate your trust in our service team and thank you for choosing Lou Sobh Honda.

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