121 Reviews
Write a Review121 Reviews of Stephanie Pelzer
January 18, 2020
I received very good customer service from a caring staff. Stephanie was a wonderful person to deal with. I had a wonderful experience, and would recommend buying a car here to everyone. staff. Stephanie was a wonderful person to deal with. I had a wonderful experience, and would recommend buying a car here to everyone. More
Other Employees Tagged: Shannon Smith
December 22, 2019
I really appreciate the experience they gave me. Stephanie was super nice and great to work with. She did her best to make sure that we got the perfect car that we were looking for at a great price. Stephanie was super nice and great to work with. She did her best to make sure that we got the perfect car that we were looking for at a great price. More
Other Employees Tagged: Phil
December 02, 2019
excellent Customer service goes above and beyond, you can feel team work here, never hear a not they always offer options for you they will make sure you leave Customer service goes above and beyond, you can feel team work here, never hear a not they always offer options for you they will make sure you leave happy. More
November 20, 2019
2020 Kia Telluride I spent the whole weekend researching for the new 2020 Telluride, just to find out that everyone was sold out and some dealers would not be getting an I spent the whole weekend researching for the new 2020 Telluride, just to find out that everyone was sold out and some dealers would not be getting any shipments until early spring ( that's right early spring) other dealers i spoke with around the Felton, DE area even had the audacity to tell me i could come put a deposit on a vehicle for when it arrived. I was quoted $3-4K over the MSRP, when asked about the price difference, I was told it was basically a jack up price for supply and demand. I ended up talking to Stephanie on the phone. She was very pleasant and we ended up making arrangements for me to meet and discuss the purchase of the Telluride. I purchased a 2020 Telluride S model AWD. The car buying process was extremely pleasant and short. Not like my other car buying experiences. I look forward to doing business with Stephanie and Martin Kia in the future. More
November 17, 2019
Stephanie Pelzer and the team at Martin Kia were extremely helpful and made leasing my new car a pleasant experience. I would recommend Martin to anyone looking for a car dealership that emphasizes extremely helpful and made leasing my new car a pleasant experience. I would recommend Martin to anyone looking for a car dealership that emphasizes customer service. More
November 08, 2019
This place has been a God send! Rick Neil preformed miracles for me! Everybody I went 2 told me No, he said let's do it miracles for me! Everybody I went 2 told me No, he said let's do it More
Other Employees Tagged: Vernon Sharper, Catlin Osborne , Melvin Aiken, Rashaad Barbour, Jordan Guillory, Shannon Smith, Rick Neil
November 02, 2019
personalized customer care Got a great car for a great price. Having fun with the blue tooth phone/music feature. Glad for the back and knee support that the KIA car offers. Got a great car for a great price. Having fun with the blue tooth phone/music feature. Glad for the back and knee support that the KIA car offers. More
October 30, 2019
Great courteous and polite people Never had a better experience when buying a new car never pressured in buy and it was the most enjoyable time and knowledge of the salesperson Never had a better experience when buying a new car never pressured in buy and it was the most enjoyable time and knowledge of the salesperson More
Other Employees Tagged: Shannon Smith
October 07, 2019
My experience with Stephanie Pelzer extraordinary . She went over and above her duties as a Sales person and I’ll gladly refer anyone to her for the car purchasing needs. went over and above her duties as a Sales person and I’ll gladly refer anyone to her for the car purchasing needs. More
Other Employees Tagged: Vernon Sharper , Shannon Smith
October 06, 2019
We have purchased 3 cars from Martin Kia, and honestly it is the ONLY place we will continue to purchase vehicles from. The staff is friendly and outgoing, and they do everything in their power to help you is the ONLY place we will continue to purchase vehicles from. The staff is friendly and outgoing, and they do everything in their power to help you get what you want! More
Other Employees Tagged: Phillip, Mark