Stephanie Reyno
Stephanie Reyno at Williamson Cadillac

Stephanie Reyno | Page 21

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.6
211 Reviews
4.6

211 Reviews

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211 Reviews of Stephanie Reyno

March 17, 2021

Dealership Rating
Employee Rating

Everything was great the service was top notch. Everyone we interacted with was kind and extremely helpful. I don’t see myself servicing my vehicle anywhere else. More

by CARLOSJR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Mar 19, 2021

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 09, 2021

Dealership Rating
Employee Rating

Williamson cadillac para mi es el mejor dealer de cadillac en todo Estados Unidos de Norteamérica ahi te atienden como si fuese familia es servicio es el mejor More

by CHICHO1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Jeff Rogers

Mar 11, 2021

Williamson Cadillac responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2021

Dealership Rating
Employee Rating

They were great. Very helpful and friendly. I needed a loaner and they did everything to make it happen. I would have preferred an enclave like the one I had but that was the only loaner they had availab More

by OTSOSA0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Juan Santos

Mar 04, 2021

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 16, 2021

Dealership Rating
Employee Rating

As always, from initial greeter to my Service Advisor John Varela, to Service Manager - to cashier and delivery person - my service experience was courteous, friendly, and efficient. Waiting area is com More

by GWYNETH CLARKE-BELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Carmen Alicea, Rolando Pardo , Mickey Barrios, Skip Moosang

Feb 18, 2021

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

Dealership Rating
Employee Rating

Always impressed by their service and support. I have been a client for more that 5 years and will continue to come here. Awesome team. More

by NO-REPLY-TUVAVDPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Jan 21, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Dealership Rating
Employee Rating

Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More

by BOTIFOLL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Carmen Alicea, Rolando Pardo , Mickey Barrios, Robert Garcia, Alvaro Jimenez, Skip Moosang

Jan 08, 2021

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 01, 2021

Dealership Rating
Employee Rating

I had the worst experience at Williamson Cadillac. I brought the car in Monday morning with no ac. I explained that I was driving from Ocean Reef to Tampa on Friday. Mickey said that he was confident More

by Robert Sorenson Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mickey Barrios

Jan 07, 2021

Williamson Cadillac responded

We apologize for not being able to complete the repairs to your car within the time frame you required. We are proud of the great reputation our service department has achieved in the community but we let you down on this visit.

Jan 07, 2021

Robert Sorenson Jr. responded

To add insult to injury when I returned home I had my car fixed. Work was done in 3 hours. I told the local dealership that Williamson Cadillac told me that they had inspected my brakes and that I needed new brakes right away, per Mickey. He went so far as to suggest it wasn't safe. Upon a Cannon Cadillac inspection they told me that my brakes were fine, that they were in very good shape. That is the type of honesty that I look for when selecting a car and a dealer. It's disturbing, that a Williamson would encourage me to spend $600 on brakes I didn't need to. Just glad that I never need to go back to Williamson again.

November 27, 2020

Dealership Rating
Employee Rating

I always receive a top notch service but I mean for my vehicle the SRX!!! I am treated well by staff-I have the highest regards More

by MRDELREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Rolando Pardo , Carlos Gomara, Skip Moosang

Dec 02, 2020

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 09, 2020

Dealership Rating
Employee Rating

I always receive prompt respectful service at the establishment. I am always informed of wait times and accommodations are available for customers. The establishment is always clean and the atmosph More

by TERELL7492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero, Tony Martinez, Juan Santos, Rolando Pardo , Jermaine Chambers, Robert Garcia, Skip Moosang

Nov 11, 2020

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rogers - jrogers@wagmiami.com

September 23, 2020

Dealership Rating
Employee Rating

Dealer it’s very clean . Well painted ., staff very friendly.,customer service 5 stars fast service ., waiting room great ., wile waiting you can have a coffee water and snacks More

by Wilmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Carmen Alicea, Rolando Pardo , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Skip Moosang, Alfonso

Sep 25, 2020

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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