Stephanie Smith

Mr. Dennis Epps is the professionalism of professional I say that because he made the whole shopping experience for my new Mercedes-Benz GLE 350 so smooth and so easy. I did the process online. Mr. Dennis say that because he made the whole shopping experience for my new Mercedes-Benz GLE 350 so smooth and so easy. I did the process online. Mr. Dennis called me to set up a time and appointment. I arrived to the appointment , Mr Dennis knew exactly what vehicle I wanted to test Drive Mr Dennis explained to me each step of the whole experience about my new vehicle. He also walked me through all of the features that were featured on my vehicle. Over all if you’re looking for an upfront professional sales persons please do not hesitate to reach out to him. The best in the business of sales. That I have ever came in contact with in a long time. Not to mention I only took my car in for services and to walk away with a brand new truck. The whole experience was amazing….. More

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I had an outstanding experience at Mercedes-Benz of Owings Mills, thanks to the exceptional service provided by Service Advisor Patricia Doelle. Patricia is incredibly dedicated, going above and beyond Owings Mills, thanks to the exceptional service provided by Service Advisor Patricia Doelle. Patricia is incredibly dedicated, going above and beyond to ensure every customer’s needs and expectations are not only met but exceeded. Her professionalism and commitment to excellence truly make a difference, and I’m confident that anyone who works with her will be thrilled with the care their vehicle receives. I sincerely hope Mercedes-Benz of Owings Mills recognizes her hard work with a well-deserved promotion or special acknowledgment—she’s truly a gem! More

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My service provider did a wonderful job reaching out for my services needs she very professional and communicative she don’t miss a brat and with that being said she definitely has my customer support and I my services needs she very professional and communicative she don’t miss a brat and with that being said she definitely has my customer support and I will be returning for all my service needs and telling family and friends More

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Elliot listened to what I was looking for and then went above and beyond to make sure I was satisfied with my choice. above and beyond to make sure I was satisfied with my choice. More

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Elliott Bourne III, is a top professional. My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Ellio My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Elliott is extremely exceptional in what he does to please his customers. More

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I advise Stephanie Smith. Very professional. She listens and gets the car ready to be safe on the road. Very professional. She listens and gets the car ready to be safe on the road. More

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Stephanie Smith is an awesome service advisor. She took care of my car issue and very patient in explaining the issue. She took care of my car issue and very patient in explaining the issue. More

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I don't usually visit the dealership for repairs on account of pricing anxiety. Stephanie did an amazing job of getting my car set up for service and scheduling a follow up plan and making sure I knew account of pricing anxiety. Stephanie did an amazing job of getting my car set up for service and scheduling a follow up plan and making sure I knew my car was getting the care it needed. The whole process felt very organized and attentive. Will be coming back in the future. Thank you! More

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Stephanie Smith was a great advisor during my visit. She was helpful and I will see her again. She was helpful and I will see her again. More

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Thank you for taking care of my vehicle. Nice working with Stephanie Smith. I will return. Nice working with Stephanie Smith. I will return. More

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