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Stephanie Spangler

Overview Reviews (813) Inventory (355)

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Stephanie Spangler

Stephanie Spangler | Page 69

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9

813 Reviews

Overview Reviews (813) Inventory (355)

4.9

813 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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813 Reviews of Stephanie Spangler

May 09, 2024

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Employee Rating

Very nice experience. I have no complaints about the dealer or Stephanie .I will be sure to use you the next time. I have no complaints about the dealer or Stephanie .I will be sure to use you the next time. More

by GARDNEO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: SCOTT MIKULEC

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May 09, 2024 -

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2024

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Employee Rating

The team did a great job of George windshield , a performing the service in one day performing the service in one day More

by BIGJOKER111

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 09, 2024 -

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2024

Dealership Rating

Employee Rating

Great staff, great service, and excellent mechanics. The staff quickly serviced my vehicle and kept me up to date on the status of my service. The staff quickly serviced my vehicle and kept me up to date on the status of my service. More

by CS.DAVIS2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Markus Mitchell

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May 09, 2024 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 09, 2024

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I have had my fair share share of issues with the dealership before, but this experience was solid. dealership before, but this experience was solid. More

by JPASSABET

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 09, 2024 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2024

Dealership Rating

Employee Rating

Stephanie was very pleasant, polite, professional and informative. Dealing with professionals like Stephanie and consistently receiving excellent service from Southern Ford are two of the main reasons I informative. Dealing with professionals like Stephanie and consistently receiving excellent service from Southern Ford are two of the main reasons I trust all of my automotive needs to Southern Ford. More

by MCENTIREPETE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Manny Patel, Michael Esquivel , Chris Vandenheede

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May 08, 2024 -

Southern Ford responded

May 07, 2024

Dealership Rating

Employee Rating

The staff was informative, Professional and polite. Looking to forward to doing business with u in the future Looking to forward to doing business with u in the future More

by Darnel245

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 08, 2024 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 07, 2024

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Southern is the only dealership I will buy from or take my vehicle for service. They are professional, friendly and efficient. my vehicle for service. They are professional, friendly and efficient. More

by MPWASH75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 08, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 06, 2024

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Employee Rating

Stephanie is a fantastic service manager. She is always so helpful and makes everything easier. Wonderful service! She is always so helpful and makes everything easier. Wonderful service! More

by Sig

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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May 08, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 06, 2024

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Employee Rating

Stephanie and team were great. Highly recommend southern ford service department. Thorough and quick service. Highly recommend southern ford service department. Thorough and quick service. More

by STEFFIEROSE10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS

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May 08, 2024 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 06, 2024

Dealership Rating

Employee Rating

Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend Everything went right. Was treated exceptionally well. Would recommend More

by WARREN.EDWIN172

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alicia Chapman-Jones , JON CONWAY, Jeff Dobson, EDWIN WARREN

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May 08, 2024 -

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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