Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine | Page 26

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.7
511 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

511 Reviews

Write a Review

511 Reviews of Stephen Augustine

February 24, 2021

Dealership Rating
Employee Rating

great job, fast efficient service...I always enjoy coming in and dealing with the staff, not just professional but they seem to actually care about the clients More

by JEFFREY.B.SEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Greco

Feb 24, 2021

Rallye Motors responded

Thank you for taking the time to share your review! It is a pleasure to be able to assist you, and we look forward to seeing you again in the future!

February 20, 2021

Dealership Rating
Employee Rating

Besides try to sell me service I did not need they lost my keys and could not find them for over an hour after my car was ready More

by RDRCS5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

February 13, 2021

Dealership Rating
Employee Rating

Stephen is very professional. He is the reason why I still go to services both of my vehicles at Rallye. aLSO, noel is really helpful and efficient with the rental. More

by RJOKHAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noel

Feb 16, 2021

Rallye Motors responded

Thank you for taking the time to share your experience with us! It is a pleasure to be able to assist you, and we look forward to seeing you here again in the future.

February 06, 2021

Dealership Rating
Employee Rating

Although it is a difficult time, both did great for service , and very help for special needs, plus very efficient working. Thank you! Stay safe and healthy. More

by Eric Zhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere

Feb 08, 2021

Rallye Motors responded

Thank you for sharing your experience with us! It is a pleasure to hear of your visit and we thank you for being our customer!

January 14, 2021

Dealership Rating
Employee Rating

Nice dealership. I leased two cars with this dealership and have been treated very nice. The service department and staff are exceptional to work with. More

by POOHPOOHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Milian

Jan 14, 2021

Rallye Motors responded

Thank you for leaving us such an excellent review! We greatly appreciate your feedback and thank you for being a Rallye customer!

January 14, 2021

Dealership Rating
Employee Rating

Horrible service. Very unfriendly and unwilling to help. Take it or leave it attitude. I called a rep the day before and scheduled a loaner. When I came in to pick it up I was informed it would not be po More

by Cpk90
Customer Service
Friendliness
Recommend Dealer
No
Jan 14, 2021

Rallye Motors responded

We sincerely apologize for your experience. Please know that this is not how we conduct business and would like to make matters right for you. At a moment of your convenience, please give me a call directly. Kind Regards, Steve Augustine 516-801-2982

January 13, 2021

Dealership Rating
Employee Rating

Rallye MB will always be my first choice for either buying, leasing or service needs. Whole crew at Rallye is very helpful and professional. I especially liked working with Stephen as he is very nice More

by JARZABEKAGNES
Recommend Dealer
Yes

Other Employees Tagged: Robert Gershowitz

Jan 14, 2021

Rallye Motors responded

Thank you for leaving us such an excellent review! We greatly appreciate your feedback and thank you for being a Rallye customer!

January 10, 2021

Dealership Rating
Employee Rating

Consistent.. superior customer service is what I always get at Rallye..My service manager, Steve Augustine, never disappoints and always over extends himself to make sure I’m completely taken care of!! More

by dannimase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

Jan 12, 2021

Rallye Motors responded

Thank you for the five-star review! We will be sure to pass along the kind feedback.

January 03, 2021

Dealership Rating
Employee Rating

Rallye Motors service offers excellent service. Their team is well organized and Stephen Augustine is very courteous and attentive to your needs. Definitely suggest Rallye to others. More

by PETERCARBONARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Rallye Motors responded

Thank you for the five-star review! We are so glad to hear of your positive review and we hope to see you again in the future.

December 20, 2020

Dealership Rating
Employee Rating

One of the Receptionists was not friendly & seemed pre-occupied when helping me and another customer. She was rude when asking us to fill out Covid questionnaire. More

by LSINKY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Rallye Motors responded

Good afternoon. Thank you for bringing this to our attention. Please know that we appreciate your business and would like to thank you for visiting Rallye Motors. We will be sure to discuss with members of our staff. If you have any further concerns, please do not hesitate to reach out to us. - The Rallye Motors Team

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