Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine | Page 27

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
511 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

511 Reviews

Write a Review

511 Reviews of Stephen Augustine

December 18, 2020

Dealership Rating
Employee Rating

Anytime our cars are serviced, we are given an estimate of thousands of dollars of work that is needed. Never fails and we always wait for the estimate. Then we bring it locally, and we are told years c More

by TONIHEISNER
Recommend Dealer
No
Dec 21, 2020

Rallye Motors responded

Good afternoon, Toni. Thank you for bringing this review to our attention. At a moment of your convenience, please give me a call directly. I look forward to speaking with you. Kind regards, Steve Augustine 516-686-9033 saugustine@rallyemotors.com

December 15, 2020

Dealership Rating
Employee Rating

Feel so excited and it is so admirable to appreciate one of the top dealerships for Mercedes in US. It was a great experience for buying the SUV as the sales and documentation process was so professional an More

by Neilnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Rodni Teimourian, Patrick Ripley , Geno DeFrancesco, Charles Ludemann, Julia Mika, Eric Weiner

Dec 15, 2020

Rallye Motors responded

Good morning, Nilesh. Thank you for taking the time to share your excellent review with us. We are more than appreciative and would like to thank you for being such a great customer to us. We look forward to seeing you again in the future.

November 26, 2020

Dealership Rating
Employee Rating

Great experience, resolved our issue with no hassles. I would highly recommend others to Rallye Mercedes based solely on the quality and high-level service. More

by TSCHEUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Rallye Motors responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 20, 2020

Dealership Rating
Employee Rating

Excellent in all areas, especially my service representative, Stephen Augustine. Service was fast, courteous and left with a washed clean car. Would definitely recommend Rallye Motors. More

by SDK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Rallye Motors responded

Thank you for the great review! We appreciate your feedback and look forward to seeing you again in the future.

November 18, 2020

Dealership Rating
Employee Rating

Best service ever........Steven is extremely good at his position, couldn’t ask for a better or more experienced service advisor..top notch ..that’s it More

by JOEYCHACHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Rallye Motors responded

Thanks for the five-star review, Joey! Glad to have you as a Rallye customer.

November 15, 2020

Dealership Rating
Employee Rating

Rallye continues to raise the bar when it comes to a complete customer experience. Virtually stress free and professional, rallye motors is the gold standard. More

by JNAPOLI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Rallye Motors responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

November 14, 2020

Dealership Rating
Employee Rating

If I could give negative stars I would. They sold me a ‘certified’ car with warped breaks and denied it! Thanks wanting my review anyway More

by PKNECHT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Katie Lyons, Evan Marro , Service manager. Doesn’t deserve a star

Nov 16, 2020

Rallye Motors responded

Good morning. We apologize for your negative experience, and would like a chance to make matters right. Please contact me at your convenience. I can be reached at: 516-801-2995 Best regards, Daniel Rosa General Sales Manager

November 12, 2020

Dealership Rating
Employee Rating

Very nice people & professional as always .They expressed the process very detail , the waiting time was not too long , all the people work there are so nice to customers . More

by SHU YANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Rallye Motors responded

Thank you for the great review, Shu. We are happy to hear of your positive experience. We look forward to seeing you again in the future.

November 11, 2020

Dealership Rating
Employee Rating

Excellent service always accommodating clean environment all the staff polite and welcoming car is returned as clean as I brought it in any issues always removed More

by BIGWHOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris

Nov 11, 2020

Rallye Motors responded

Thank you for the five-star review!

October 24, 2020

Dealership Rating
Employee Rating

Every interaction I have had with everyone from the valets, sales (Steve P) srevice9 Steve A) and Rudy ...were nothing short of professional and perfect. More

by BVLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Paladino , Rudy Yanes

Oct 26, 2020

Rallye Motors responded

Thank you for the five-star review! We are thrilled to hear of your positive experience.

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