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Stephen Augustine
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390 Reviews
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390 Reviews of Stephen Augustine
November 12, 2018
Wonderful service you can trust My service associate stephen was an excellent expert sales person !! He understood my concern very quick and set up right service. I am very sat My service associate stephen was an excellent expert sales person !! He understood my concern very quick and set up right service. I am very satisfied not 100% it is 200% Benz has the most kind professional service I will always buy benz because i really like your car service!!!! More
by DELICIOUSTOGETHER
Verified Customer
Helpful 
November 06, 2018
Superior service and hospitality. A great dealership experience. I’ve been a customer of Rallye for over 12 years. Never disappointed. PS; I live 15 miles from the dealership. A great dealership experience. I’ve been a customer of Rallye for over 12 years. Never disappointed. PS; I live 15 miles from the dealership. More
by UNKIEHOW
Other Employees Tagged: Lawrence Greco
October 24, 2018
Excellent, professional and courteous service. Very knowledgeable and experienced service delivered with full explanations. We have been dealing with Stephen Augustine for several years and have Very knowledgeable and experienced service delivered with full explanations. We have been dealing with Stephen Augustine for several years and have always found him friendly and obliging. And he knows his job! More
by MCONOVITZ
October 23, 2018
Basic Maintenance Professional and excellent service. Personal representative handled my visit and kept me informed through the day. Loaner car was easily available and Professional and excellent service. Personal representative handled my visit and kept me informed through the day. Loaner car was easily available and waiting for me upon my arrival More
by SCOTTCANNER
October 22, 2018
DO NOT GO TO RALLYE Went in for airmatic malfunction message while the car was driving totally fine. Dealer recommended to replace all sensors and quoted 2,200 to fix and Went in for airmatic malfunction message while the car was driving totally fine. Dealer recommended to replace all sensors and quoted 2,200 to fix and I declined. Went to pick up the car and it was sitting lower than normal, drove it less than a block and took it back bc the ride was bumpy and very rough. Obviously something was wrong and dealer did another check and said the rear sensor is broken now and refused to take any accountability. Makes no sense my car is in an undrivable state compared to when I dropped it off after I refused service. After involving corp HQ they suddenly changed their recommendation and said only the rear right sensor need to be fixed. After a week and $800 I finally got my car back. Endless to say I will not be going back. More
by MF1102
October 14, 2018
Excellent Service with class. Steven Augustine is incredible. Wether by appointment or walk in this Service dealer provides prompt care. Always a pleasure going Service with class. Steven Augustine is incredible. Wether by appointment or walk in this Service dealer provides prompt care. Always a pleasure going there for my AMG E43 More
by KALPESHAMINMD
October 04, 2018
inspection I had my E350 inspected ,recently, whole process was smooth and excellent. way beyond my expectation. every one very nice and friendly. I would highly I had my E350 inspected ,recently, whole process was smooth and excellent. way beyond my expectation. every one very nice and friendly. I would highly recommend the service at rally moters More
by Kliu6688
Other Employees Tagged: Lisa Chea
October 03, 2018
They do a great job with excellent client service. It was a pleasure working with Stephen. From start to finish he provided professional service and courtesy. (Hard to find elsewhere) I would recomm It was a pleasure working with Stephen. From start to finish he provided professional service and courtesy. (Hard to find elsewhere) I would recommend Stephen, and return for future service to my car! Great work, thank you!! More
by hc
October 01, 2018
Service appointment Stephen kept me updated throughout the entire process. The loaner team was professional and provided a clean car. That is all I have to say Stephen kept me updated throughout the entire process. The loaner team was professional and provided a clean car. That is all I have to say More
by ECARLST
September 30, 2018
Husband brought in car but said the service was unbelievable Husband said everyone was very professional all were wearing suits excellent customer service staff made every customer feel important regardless of Husband said everyone was very professional all were wearing suits excellent customer service staff made every customer feel important regardless of the price of the car they had More
by AMBRIANODANIELLE
Other Employees Tagged: Not sure of who husband when I made the appointment for the service I think they said we would see Stephen but not positive
