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Start your review of Stephen Carlson.
Stephen Carlson
Stephen Carlson at Colonial Chevrolet
Refer Me
4.9

Stephen Carlson

Service Manager

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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Stephen has been a valued member of the service team since, April 9, 2001.

Dealership Experience

20 yrs, 1 mo

Industry Experience

42 yrs, 11 mos

Languages Spoken

English English

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70 Reviews of Stephen Carlson

April 02, 2021

Dealership Rating
Employee Rating

"Overall one of my best experience at a dealership. The..."

- JARHEADSECURE Verified Customer

Overall one of my best experience at a dealership. The whole process from trading in, buying, and servicing has been very easy. This is my 5th chevrolet that I have owned! My truck we call the beast a 2020 Silverado Diesel Black Widow just awesome and my 2020 Equinox with the 2.0 turbo. I have ordered from the parts department, I have brought cars there for service, and I have dealt with sales and management!!! I have told my clients to buy cars at colonial as well as friends, and family.

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Yes

Other Employees Tagged: Robert Reizner, Allen Boisvent, Michael Stewart, Jim McLoughlin, Michael Giguere, Shawn Andrews

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Apr 04, 2021

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 18, 2021

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"I was very satisfied with everything, they were very..."

- mr.rell1976 Verified Customer

I was very satisfied with everything, they were very knowledgeable and professional about how they handled everything. I will continue to have my vehicle serviced there.

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Yes

Other Employees Tagged: Robert Reizner, Allen Boisvent

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Mar 18, 2021

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2021

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"Easy and professional. It was for a scheduled..."

- frankchen136 Verified Customer

Easy and professional. It was for a scheduled maintenance service but many other needed services were done at the same time. Not too much waiting neither.

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Yes

Other Employees Tagged: Robert Reizner, Allen Boisvent

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Mar 08, 2021

Colonial Chevrolet responded

Thank you, Frank! We appreciate you sharing your thoughts about your service experience here at Colonial Chevrolet. We are pleased to hear the appointment went smoothly. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 28, 2021

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"Appointment was booked quickly and scheduled within two..."

- WKLEWISJR Verified Customer

Appointment was booked quickly and scheduled within two days. Only waited at the dealership about 40 minutes for process to be completed. Very safe atmosphere and friendly.

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Recommend Dealer
Yes

Other Employees Tagged: Robert Reizner, Allen Boisvent

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Jan 28, 2021

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

January 19, 2021

Dealership Rating
Employee Rating

"The staff has always been pleasant to deal with. I..."

- ahampta Verified Customer

The staff has always been pleasant to deal with. I continue to bring my car to them for any servicing even though its a 40 minute drive for me because of how quick and informative they all are.

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Recommend Dealer
Yes

Other Employees Tagged: Robert Reizner

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Jan 19, 2021

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2020

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"Very good team of people,always a joy to do business with..."

- FLANNERYIRRIGATION Verified Customer

Very good team of people,always a joy to do business with them very responsive and profesonal, I just cant say enogh about them all good.

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Yes
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Dec 28, 2020

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

December 19, 2020

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"Great experience with sales rep, manager and finance..."

- Mike M. Verified Customer

Great experience with sales rep, manager and finance manager. All were extremely helpful knowledgeable and friendly. This is the 2nd truck that I have bought from Colonial Chevrolet.

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Recommend Dealer
Yes

Other Employees Tagged: John Woodland, Jimmy Keefe, Michael Stewart, Hank Maxner, Michael Sparks, Jim McLoughlin, Michael Giguere, Shawn Andrews

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Dec 21, 2020

Colonial Chevrolet responded

Congratulations on your new truck, Mike We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Woodland General Manager jwoodland@colonialchevrolet.com

December 10, 2020

Dealership Rating
Employee Rating

"I came for recall service on our Bolt and was told it..."

- PEGWACKS Verified Customer

I came for recall service on our Bolt and was told it would take about 1/2 hour which was accurate. My car was ready and s low tire filled up within that time.

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Yes
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Dec 11, 2020

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

November 27, 2020

Dealership Rating
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"very efficient service. the update to my Bolt was..."

- Bolt owner Verified Customer

very efficient service. the update to my Bolt was performed in a shorter period of time than they originally estimated. The waiting area is spacious and quiet

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Recommend Dealer
Yes

Other Employees Tagged: Robert Reizner

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Nov 30, 2020

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

November 22, 2020

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"We are very pleased with the service and sales at..."

- JUDY.MT27 Verified Customer

We are very pleased with the service and sales at Colonial Chevrolet. This is our third purchase and we are extremely happy with our Equinox!

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Recommend Dealer
Yes

Other Employees Tagged: Robert Reizner, Michael Giguere, Adam Sheldon

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Nov 23, 2020

Colonial Chevrolet responded

Thank you so much for your wonderful review, Judy! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Equinox, and we thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

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