Stephen Donat | Page 3

In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which eliminated any chance of miscommunication.. The work was performed in a timely manner. I must also commend Stephen Donat as I would recommend him to anyone looking for a vehicle. I will develop back! More

by Jake5585 Verified Customer Verified Customer

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The staff is always friendly, helpful and professional. The service at place is always great. The service at place is always great. More

by JGREEN090 Verified Customer Verified Customer

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What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West! More

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If you know what you are looking for, know your budget, and are ready to make a deal quickly this is the place for you. I walked in there last night and we ran numbers that wouldn't work for me. Steve (s and are ready to make a deal quickly this is the place for you. I walked in there last night and we ran numbers that wouldn't work for me. Steve (sales manager on duty) stood up from his desk, asked me where I needed to be, tweaked some numbers and said "Here you go". Roughly 8 minutes after showing me the first quote. That is how a deal is meant to be done. None of this back and forth crap for hours on end. Listen to the customer on budget and tell them yes or no. Don't screw around. Steve is the man!!! I wouldn't have been bothered if he couldn't meet budget, I was just looking for an answer to my request and he did exactly that and very quickly!! Other dealers take note!! This is how business is meant to be done!! Messing around for hours is why people give dealers a bad name. More

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This dealership is very attentive to your needs. No hassles with salesperson. Third car we bought from them. No hassles with salesperson. Third car we bought from them. More

by Toledo75_79_99 Verified Customer Verified Customer

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The service provided by the sales team was respectful and professional. This is my second d vehicle from this dealership. professional. This is my second d vehicle from this dealership. More

by jkjnyy Verified Customer Verified Customer

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I had an outstanding experience working with Freddy, the General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everyth General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everything went smoothly — he was professional, transparent, and genuinely cared about finding the right solution for me. His knowledge of both the vehicles and the financing process was impressive, and he took the time to answer all my questions without any pressure. It’s rare to find someone who combines expertise with such a friendly, down-to-earth approach. Thanks to Freddy, I left Spitzer Kia feeling confident and completely satisfied with my purchase. I highly recommend asking for him if you’re looking for a truly first-class car-buying experience! More

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Spitzer service techs are the best. Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! More

by R&L S Verified Customer Verified Customer

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I sent in a perfectly good car and got back complaints about the brakes. And I lost my speakers. I feel that it was caused damaged by you for extra money now I need three speakers, so i'm not happy at all about the brakes. And I lost my speakers. I feel that it was caused damaged by you for extra money now I need three speakers, so i'm not happy at all More

by Margej48 Verified Customer Verified Customer

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George was the most forthcoming friendliest and honest car dealer I've ever met very friendly and personable anybody would buy a car from this young man car dealer I've ever met very friendly and personable anybody would buy a car from this young man More

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