Stephen Gomez | Page 11

Stephen g was amazing and helped us find the car we wanted and took it home the same day wanted and took it home the same day More

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Stephen along with the whole Corwin team was beyond phenomenal. Stephan was incredible at keeping in touch with us. The rest of the team made the remaining part of the deal seamless. 100/10 stars!!! phenomenal. Stephan was incredible at keeping in touch with us. The rest of the team made the remaining part of the deal seamless. 100/10 stars!!! More

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We first contacted the dealership when we were out of the country. We needed to buy a car as soon as we returned to Colorado. They communicated very well and gave us the information we needed to buy what w country. We needed to buy a car as soon as we returned to Colorado. They communicated very well and gave us the information we needed to buy what we wanted when we returned. More

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The dealership has always provided A+ service from the salesman (Stephen Gomez), service department, accessories and finance. They truly are a customer satisfaction first dealership! salesman (Stephen Gomez), service department, accessories and finance. They truly are a customer satisfaction first dealership! More

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Stephen was very helpful throughout the whole process of buying my car. I love my new Toyota! buying my car. I love my new Toyota! More

by shellygreene Verified Customer Verified Customer

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Staff was friendly, and we loved the fact that they serviced the truck before letting us take it. Stephen G. was awesome and attentive to our situation, and made sure our Tacoma was reserved, serviced, serviced the truck before letting us take it. Stephen G. was awesome and attentive to our situation, and made sure our Tacoma was reserved, serviced, and ready for us to take home so we did not have to make another 3hr trip back to pick it up. More

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Stephen Gomez was amazing! He listened to my needs (what I was looking for in an SUV) and actually got to know me! He made me feel extremely welcome, like I was part of the Cor He listened to my needs (what I was looking for in an SUV) and actually got to know me! He made me feel extremely welcome, like I was part of the Corwin Toyota family! He was very patient and kind. He explained everything with great detail. He gave extra customer service and went above and beyond! I’m a proud owner of a new certified pre owned Toyota 4 Runner! He even followed up days after to make sure everything was going smoothly! More

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Minor issues -Preapproved financial paperwork was not transferred to financial representative completing the final sale. Wasted large amount of time for customer and representative. -Had problems with transferred to financial representative completing the final sale. Wasted large amount of time for customer and representative. -Had problems with the anti-theft alarm not operating. Lack of knowledge and expertise resulted in hours trying to analyze the issue including talking to service, Toyota Customer Service and sales representatives. Toyota Customer Service was no help and exasperated the issue of a lack of knowledge. The issue was solved when a Sales Mgr asked a non-service tech to help. The matter was resolved in minutes. Unfortunately, the customer was the one to be proactive about the matter. More

by JSMUTKO Verified Customer Verified Customer

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They were very thorough and educational on the whole vehicle purchase process. Stephen Gomez is very professional and excellent at what he does. You can tell he cares about his customers. vehicle purchase process. Stephen Gomez is very professional and excellent at what he does. You can tell he cares about his customers. More

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I had such a good experience buying my 2022 4Runner that when a drunk driver crashed into me totaling the new ride before I could even get it registered that once I got the insurance settlement I went strai when a drunk driver crashed into me totaling the new ride before I could even get it registered that once I got the insurance settlement I went straight back to talk to Stephen once again. He knew the situation and the ongoing stress from being in a recent accident and not only made it as smooth as possible lining up another 4Runner that turned out to be an even better vehicle/deal. The accessories department also went above and beyond to help accommodate the unique circumstances with my after market accessories having not been installed on the first vehicle simply held onto them and got me set up for the new 4Runner making sure it came at no extra cost or any inconvenience. The service tech lead AJ is a rockstar that I have been relying on for years with no plans of changing that. Don and Martin in the accessories department always kept me in the loop with everything without trying to upsell on me they just answered any and all questions I had making it as simple as can be with the knowledge that it all is being done by the top Toyota techs in the region by far. Jason in financing did me a solid transferring over the entirety of my extended warranty from the totaled vehicle right to my new one at no extra cost. He pulled some strings and called out some favors to save me a lot of money and stress. It goes without saying that I will recommend and go back myself not just for maintenance and upkeep but for any new or used vehicle. They gave me more than anywhere was offering for my old Jeep and honestly a lot more than I was even expecting so even on that front I will recommend them to anyone looking to trade in, sell or just get a new or used vehicle. Oh yeah and they have a lil cafe for beverages while you wait so that’s just nice to have a coke or a cup of coffee while you’re there. More

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