Stephen Harvell
Stephen Harvell at Southern Chevrolet

Stephen Harvell | Page 3

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
604 Reviews

Languages Spoken

English English

4.7

604 Reviews

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604 Reviews of Stephen Harvell

June 28, 2026

Dealership Rating
Employee Rating

They have a lot issues when it comes to their services advisors dealing with customers. Express lane customer service is usually a better experience. Talking to the service manager is a waste of time. No More

by goat.harpoon-4f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Misjak, Nancy Gennarelli , Ray Korchak

Jul 03, 2026

Southern Chevrolet responded

"Goat.harpoon-4f" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 04, 2026

goat.harpoon-4f responded

Elgin Bond 2018 Silverado 1500 But no need to contact me, I spoke to the manager and the service advisor, and I contacted Chevrolet corporate office and no one seemed concerned with the issues I put in this review before writing it. With that being said I don’t expect anything to get better from here. It didn’t make a difference then, and I doubt that it will now.

June 17, 2026

Dealership Rating
Employee Rating

Very easy to schedule appoints. Great, friendly staff who get the job done quickly and efficiently! More

by KWEASELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Misjak, Nancy Gennarelli , Ray Korchak

Jun 18, 2026

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 14, 2026

Dealership Rating
Employee Rating

Professional and service was always quick that's why I always go to Southern Chevrolet. More

by jamesdurantjr981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Misjak , Ray Korchak

Jun 17, 2026

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2026

Dealership Rating
Employee Rating

Stephen's a excellent service manager that took care of me. The mechanics did a excellent job on my truck. More

by WASHINCH69
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

Jun 17, 2026

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Jun 13, 2026

WASHINCH69 responded

Thank you Stephen and Southern Chevrolet for the excellent service you provide to community.

June 13, 2026

Dealership Rating
Employee Rating

I've been going there for years. I love it. It's a good feeling to know that the agents know me since I've been going there so long. You don't have a high turnover rate on employees. More

by nelson.m.herrera.sr
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

Jun 17, 2026

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2026

Dealership Rating
Employee Rating

Nancy is the best. Your AI scheduled me with yesterday at 11am but did not tell her. Although overloaded she worked me in. That means a lot to my loyalty. More

by flittlejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Misjak, Nancy Gennarelli , Ray Korchak

Jun 11, 2026

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

June 11, 2026

Dealership Rating
Employee Rating

Best service experience ever. I will be returning in the future. Very professional and honest. More

by HANSAWASHINGTON
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

Jun 11, 2026

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 11, 2026

Dealership Rating
Employee Rating

Great customership. I certainly appreciate everything and my car was well taken car of well. More

by TECOMPLAH25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Misjak, Nancy Gennarelli , Ray Korchak

Jun 11, 2026

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2026

Dealership Rating
Employee Rating

Took over a week to get AC compressor replaced. Updated status and telephone communications was poor. And they neglected to do the oil change. More

by KTAYLOR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2026

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2026

Dealership Rating
Employee Rating

Got the oil changed and the tires rotated on my truck and every thing went fine More

by MATTDURANT44
Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell

Jun 10, 2026

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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