Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna | Page 14

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
285 Reviews
4.7

285 Reviews

Write a Review

285 Reviews of Stephen Kenna

December 03, 2024

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Employee Rating

Great customer service - able to squeeze my vehicle into the schedule on a very busy day - activity completed ahead of schedule More

by stejylf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Chevrolet of Everett responded

We’re so glad to hear that our team was able to accommodate your vehicle on a busy day and complete the service ahead of schedule! At Chevrolet of Everett, delivering a BETTER EXPERIENCE means going above and beyond to make things as convenient as possible for our customers. Your kind words are greatly appreciated, and we look forward to assisting you again!

December 01, 2024

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Employee Rating

Great customer service! Stephan greeted me quickly, easy to work with, and kept me informed of service completion. More

by jeanne.christoferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Chevrolet of Everett responded

We’re so pleased to hear that Stephan provided great customer service and kept you informed throughout your visit! At Chevrolet of Everett, delivering a BETTER EXPERIENCE means quick, easy, and transparent interactions. Your kind feedback is greatly appreciated, and we look forward to assisting you again!

November 23, 2024

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Top flight group of people here at Everett Chev. From the salesman to the service writer, top notch. More

by gunslinger0444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Travis Arnold, Betty Sidebeck

Nov 27, 2024

Chevrolet of Everett responded

We’re thrilled to hear that your experience with our team at Chevrolet of Everett was top-notch from start to finish! Providing a BETTER EXPERIENCE is what we strive for, and it’s wonderful to know our sales and service teams delivered. Thank you for your kind words, and we look forward to assisting you again in the future!

November 19, 2024

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The actual service on the car was very good but for whatever reason they had my car registered under someone else's name, even though I had an appointment. So when my car was ready for pick up they wer More

by THOMASMFISHER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 21, 2024

Chevrolet of Everett responded

We appreciate you sharing your feedback and are glad to hear the actual service on your car was very good! However, we sincerely apologize for the mix-up with your car being registered under the wrong name. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE, and situations like this fall short of our commitment to excellence. We’ll review this with our team to ensure better accuracy in the future. Thank you for bringing this to our attention, and we hope to make your next visit seamless!

November 19, 2024

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Routine maintenance completed seamlessly and amazingly fast. Great customer service and friendly advisors that quickly process and get you on your way. Plus free Lyft rides to and from More

by fndobler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randall Boward

Nov 21, 2024

Chevrolet of Everett responded

We’re so happy to hear that your routine maintenance was completed seamlessly and efficiently! It’s great to know that our friendly advisors and complimentary Lyft rides made your visit even more convenient. At Chevrolet of Everett, providing a BETTER EXPERIENCE is what we’re all about. Thank you for choosing us, and we look forward to assisting you again!

November 19, 2024

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Dealership applied Repel and PPF packages I bought at Purchase. Vehicle looks fantastic. So far, nothing but positive experiences with COE. More

by geoffwood23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randall Boward, Derek Revord

Nov 21, 2024

Chevrolet of Everett responded

It’s fantastic to hear that your Repel and PPF packages turned out so well and that your vehicle looks great! We’re thrilled that your experiences with Chevrolet of Everett have been so positive, as providing a BETTER EXPERIENCE is always our goal. Thank you for trusting us, and we look forward to continuing to exceed your expectations!

November 19, 2024

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Got me in right away, diagnosed and fixed. The issues with the truck changed the oil and rotated. The tires. Service manager was informative and courteous. More

by kyle@sonsfootball.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ward Fleischmann

Nov 21, 2024

Chevrolet of Everett responded

It’s great to hear that we were able to get you in right away, diagnose the issue, and take care of everything efficiently! We’re especially glad that our service manager provided informative and courteous support. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is always our goal, and we’re thrilled to have met your expectations. Thank you for trusting us, and we look forward to serving you again!

November 08, 2024

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The service was real good and was done in a timely manner. Was very pleased. More

by tim.silsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Chevrolet of Everett responded

We’re delighted to hear that you had a great experience with our service team! It’s always our aim at Chevrolet of Everett to provide timely and efficient service, and knowing you were pleased means a lot to us. Thank you for choosing us, and we look forward to serving you again with a BETTER EXPERIENCE!

November 08, 2024

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This repair took a step in the wrong direction. However the people here made sure the repair was done right. Even one of the new parts failed (not the dealerships fault). I really appreciated the More

by Wscottwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Arnold, Betty Sidebeck, William Stanley

Nov 11, 2024

Chevrolet of Everett responded

We’re grateful for your patience and understanding, and we’re so pleased to hear that our team was able to make things right for you. It’s our goal at Chevrolet of Everett to provide a BETTER EXPERIENCE, even when unexpected challenges arise. Your recognition of our team’s commitment to quality service means a lot to us. Thank you for trusting us with your repair, and we look forward to being here for any of your future needs!

November 05, 2024

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Employee Rating

Great experience! JJ was great and I was in and out in record time. I will continue to have all my car needs done here. Thank you so much! More

by glo-girl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Travis Arnold, Betty Sidebeck, J J

Nov 07, 2024

Chevrolet of Everett responded

Thank you for sharing your experience! We're delighted to hear that JJ provided you with quick, efficient service and that you were in and out in record time. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we’ve earned your trust for all your future car needs. Thank you for choosing us, and we look forward to serving you again!

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