Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna | Page 14

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
272 Reviews
4.7

272 Reviews

Write a Review

272 Reviews of Stephen Kenna

October 28, 2024

Dealership Rating
Employee Rating

I always take my truck to Chevrolet of Everett for service and repair. One of the reasons is Stephen Kenna's knowledge, professionalism, and great attitude. More

by raul-sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Chevrolet of Everett responded

Thank you so much for your kind words and loyalty! We're thrilled to hear that Stephen’s knowledge, professionalism, and positive attitude have made your service experience exceptional. At Chevrolet of Everett, providing a BETTER EXPERIENCE is our priority, and it’s wonderful to know that Stephen consistently delivers that for you. We appreciate your trust and look forward to continuing to care for your truck in the future!

October 24, 2024

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Employee Rating

When my head light did not get replaced when it should have, Stephen Kenna took care of getting my car picked up, the head light replaced and got my car back to me. More

by toyercpa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 26, 2024

Chevrolet of Everett responded

Thank you for sharing your experience! We're glad to hear that Stephen went the extra mile to ensure your headlight was replaced promptly and that your car was returned to you with ease. At Chevrolet of Everett, we’re committed to providing a BETTER EXPERIENCE, and it's wonderful to know that Stephen made things right for you. We appreciate your trust and look forward to serving you again in the future!

October 21, 2024

Dealership Rating
Employee Rating

Chevrolet of Everett is wonderful. We've stayed loyal to their service department for years. All the people there are wonderful. Dan, JJ, Steve, Travis and team in the service departme More

by Ajay from Walla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Boward, Dan Flora , Travis Arnold, Betty Sidebeck

Oct 25, 2024

Chevrolet of Everett responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that you’ve had such positive experiences with our service department over the years. At Chevrolet of Everett, we take pride in delivering a BETTER EXPERIENCE, and it’s great to know that Dan, JJ, Steve, Travis, and the whole team have consistently provided you with excellent service. We truly appreciate your continued trust and look forward to serving you for many more years to come! A++ customers like you make our day!

October 21, 2024

Dealership Rating
Employee Rating

Stephen is great! He always gives a warm welcome, is courteous, and doesn't mind answering any questions I have. He figures out the problem with my car quickly, orders More

by leah.reilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Chevrolet of Everett responded

Thank you for your wonderful feedback! We're thrilled to hear that Stephen provided you with a warm, courteous, and efficient service experience. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our priority, and it’s great to know that Stephen’s dedication to addressing your questions and keeping you updated made a positive impact. We truly appreciate your trust and look forward to serving you again in the future!

October 18, 2024

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Employee Rating

I only got the basic service, I guess that I expected they would vacuum and wash the windows like my past experience with other dealerships. More

by tedostert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Flora , Travis Arnold

Oct 20, 2024

Chevrolet of Everett responded

Thank you for your feedback! We're glad you chose us for your service needs and appreciate your honesty. At Chevrolet of Everett, we’re always striving to deliver a BETTER EXPERIENCE, and we apologize if we fell short of your expectations this time. We’ll take your feedback to heart and work to improve those details in the future. We appreciate your business and look forward to providing an even better experience next time!

October 17, 2024

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Employee Rating

Very very easy to work with, called me with updates consistently, and even finished the work 2 days earlier than originally expected. 10/10 More

by matthewjmiller961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Chevrolet of Everett responded

Thank you so much for your wonderful review! We're thrilled to hear that the process was easy, and that our team kept you updated and finished the work ahead of schedule. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our goal, and we’re glad to know we earned a 10/10 from you! We appreciate your trust and look forward to serving you again in the future!

October 15, 2024

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Employee Rating

All around easy to get appointment in and service time frame was as stated. I have always had a good relationship with Everett Chevrolet, hope it continues. More

by HIGHCOUNTRYROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Arnold, Betty Sidebeck

Oct 18, 2024

Chevrolet of Everett responded

Thank you for your feedback! We're thrilled to hear that scheduling your appointment and the service time frame met your expectations. At Chevrolet of Everett, we’re dedicated to providing a BETTER EXPERIENCE, and it’s great to know you’ve consistently had a positive relationship with us. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

October 14, 2024

Dealership Rating
Employee Rating

The repair was on something that GM had identified as an issue with the 2019 Chevy Silverado, but was not covered due to the vin number not being included in the recall. I plan on calling GM customer servic More

by john.viera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Chevrolet of Everett responded

Thank you for your feedback and for bringing this to our attention. We understand your frustration with the situation, and we encourage you to reach out to GM customer service for further assistance. At Chevrolet of Everett, our goal is to provide a BETTER EXPERIENCE, and we’re here to help in any way we can. If you need any additional support or have further questions, please don’t hesitate to reach out to our team. We appreciate your understanding and hope to have the opportunity to serve you again in the future.

October 14, 2024

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Employee Rating

Dealership is great sales was great to deal with and the service is pretty good More

by VOLQUARTSEN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seim Fanuel

Oct 17, 2024

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear that you had a great experience with both our sales and service teams. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we met your expectations. We appreciate your business and look forward to serving you again in the future!

October 12, 2024

Dealership Rating
Employee Rating

The people who took care of me are great the whole staff are great people. More

by Elmer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Chevrolet of Everett responded

Thank you for your kind words! We're so glad to hear that our entire team made a positive impression on you. At Chevrolet of Everett, we pride ourselves on delivering a BETTER EXPERIENCE, and it’s great to know that our staff provided you with excellent care. We appreciate your business and look forward to serving you again in the future!

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